Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
Skip header Section
Ensuring Digital Accessibility through Process and PolicyJune 2015
Publisher:
  • Morgan Kaufmann Publishers Inc.
  • 340 Pine Street, Sixth Floor
  • San Francisco
  • CA
  • United States
ISBN:978-0-12-800646-7
Published:19 June 2015
Pages:
246
Skip Bibliometrics Section
Reflects downloads up to 27 Jan 2025Bibliometrics
Skip Abstract Section
Abstract

Ensuring Digital Accessibility through Process and Policy provides readers with a must-have resource to digital accessibility from both a technical and policy perspective. Inaccessible digital interfaces and content often lead to forms of societal discrimination that may be illegal under various laws. This book is unique in that it provides a multi-disciplinary understanding of digital accessibility. The book discusses the history of accessible computing, an understanding of why digital accessibility is socially and legally important, and provides both technical details (interface standards, evaluation methods) and legal details (laws, lawsuits, and regulations). The book provides real-world examples throughout, highlighting organizations that are doing an effective job with providing equal access to digital information for people with disabilities. This isnt a book strictly about interface design, nor is it a book strictly about law. For people who are charged with implementing accessible technology and content, this book will serve as a one-stop guide to understanding digital accessibility, offering an overview of current laws, regulations, technical standards, evaluation techniques, as well as best practices and suggestions for implementing solutions and monitoring for compliance. This combination of skills from the three authorslaw, technical, and research, with experience in both corporate, government, and educational settings, is unique to this book, and does not exist in any other book about any aspect of IT accessibility. The authors combination of skills marks a unique and valuable perspective, and provides insider knowledge on current best practices, corporate policies, and technical instructions. Together, we can ensure that the world of digital information is open to all users. Learn about the societal and organizational benefits of making information technology accessible for people with disabilities Understand the interface guidelines, accessibility evaluation methods, and compliance monitoring techniques, needed to ensure accessible content and technology. Understand the various laws and regulations that require accessible technology Learn from case studies of organizations that are successfully implementing accessibility in their technologies and digital content

References

  1. Bias R, Mayhew D, editors. Cost-justifying usability: an update for the internet age. Amsterdam: Morgan Kaufmann Publishers; 2005. Google ScholarGoogle Scholar
  2. United Nations. Convention on the rights of persons with disabilities. Available at: http://www.un.org/disabilities/convention/conventionfull.shtml; 2013.Google ScholarGoogle Scholar
  3. Shinohara K, Wobbrock J. In the shadow of misperception: assistive technology use and social interactions. Proceedings of the ACM conference on human factors in computing systems 2011; 705-14. Google ScholarGoogle Scholar
  4. Slack D. Blind advocates blast White House. Politico. Available at: http://www.politico.com/politico44/2013/2005/blind-advocates-blast-white-house-164914.html (May 28, 2013).Google ScholarGoogle Scholar
  5. Bagenstos S. Disability rights law: cases and materials. New York: Thompson Reuters; 2010.Google ScholarGoogle Scholar
  6. Lazar J, editor. Universal usability: designing computer interfaces for diverse user populations. Chichester, UK: John Wiley & Sons; 2007. Google ScholarGoogle Scholar
  7. Lazar J, Kumin L, Feng J. Understanding the computer skills of adult expert users with down syndrome: an exploratory study. Proceedings of the ACM conference on assistive technology (ASSETS); 2011. p. 51-8. Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Karger J, Lazar J. Ensuring that students with text-related disabilities have access to digital learning materials: a policy discussion. Perspectives on Language and Literacy 2014; 40(1):33-8.Google ScholarGoogle Scholar
  9. Price G. Creative solutions to making the technology work: three case studies of dyslexic writers in higher education. Research in Learning Technologies 2006; 14(1):21-38.Google ScholarGoogle Scholar
  10. Draffen E. Dyslexia and technology. In: Phipps L, Sutherland A, Seale J, editors. Access all areas: disability, technology, and learning. York, UK: TechDis with the Association for Learning Technology; 2002. p. 24-8.Google ScholarGoogle Scholar
  11. Emens E. Framing disability. University of Illinois Law Review 2012; 2012(5):1383-442.Google ScholarGoogle Scholar
  12. Pal J, Alfaro A, Ammari T, Chatterjee S. A capabilities view of accessibility in policy and practice in Jordan and Peru. The Review of Disability Studies: An International Journal 2013; 10(3-4).Google ScholarGoogle Scholar
  13. Pal J, Lakshmanan M. Assistive technology and the employment of people with vision impairments in India. In: Proceedings of the fifth international conference on information and communication technologies and development; 2012. p. 307-17. Google ScholarGoogle ScholarCross RefCross Ref
  14. Eide A, Oderud T. Assistive technology in low-income countries. In: MacLachlan M, Swartz L, editors. Disability & international development: towards inclusive global health. New York: Springer; 2009. p. 149-60.Google ScholarGoogle Scholar
  15. Kuzma J. Accessibility design issues with UK e-government sites. Government Information Quarterly 2010; 27(2):141-6.Google ScholarGoogle Scholar
  16. Keller J. Cal state's strong push for accessible technology gets results. Chronicle of Higher Education. Available at: http://chronicle.com/article/Cal-States-Strong-Push-for/125683/ (December 12, 2010).Google ScholarGoogle Scholar
  17. Martinez L. Understanding HCI policy in Spain in the context of accessibility. Interactions 2012; 19(5):58-61. Google ScholarGoogle Scholar
  18. Goodwin M, Susar D, Nietzio A, Snaprud M, Jensen C. Global web accessibility analysis of national government portals and ministry web sites. Journal of Information Technology and Politics 2011; 8(1):41-67.Google ScholarGoogle Scholar
  19. Olalere A, Lazar J. Accessibility of U.S. federal government home pages: section 508 compliance and site accessibility statements. Government Information Quarterly 2011; 28(3):303-9.Google ScholarGoogle Scholar
  20. Shapiro J. The deaf celebration of separate culture. No pity: people with disabilities forging a new civil rights movement. New York: Random House; 1994, p. 74-104.Google ScholarGoogle Scholar
  21. Yeager P, Kaye SH, Reed M, Doe TM. Assistive technology and employment: experiences of Californians with disabilities. Work J Prevent Assess Rehabil 2006; 27(4):333-44.Google ScholarGoogle Scholar
  22. Taub EA. The blind leading the sighted. The New York Times ; 1999, October 28, p. G1.Google ScholarGoogle Scholar
  23. Edison TA. The phonograph and its future. N Am Rev 1878, May; 126(262):527-37. Retrieved from http://memory.loc.gov/ammem/ndlpcoop/moahtml/title/lists/nora_V126I262.html.Google ScholarGoogle Scholar
  24. Library of Congress. NLS: that all may read. Retrieved from Library of Congress: http://www.loc.gov/nls/about_history.html; 2013, June 28.Google ScholarGoogle Scholar
  25. Royal National Institute of Blind People. Retrieved from http://www.rnib.org.uk/services-we-offer-reading-services/rnib-national-library-service; 2014.Google ScholarGoogle Scholar
  26. The Audio Publishers Association. Audiobooks are a $1 billion + industry showing steady growth [Press release]. Retrieved from http://www.audiopub.org/press/APASurveyPressReleaseFINAL.pdf; 2013.Google ScholarGoogle Scholar
  27. Hevesi D. James Marsters, Deaf Inventor, Dies at 85. The New York Times ; 2009, August 22, p. A26. Retrieved from http://www.nytimes.com/2009/08/23/us/23marsters.html?_r=0.Google ScholarGoogle Scholar
  28. United States Access Board. (n.d.) 2.0 History of Telecommunications Access for Individuals with Disabilities. Retrieved from http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-telecommunications-act-guidelines/background/taac-final-report/2-0-history-of-telecommunications-access-for-individuals-with-disabilities.Google ScholarGoogle Scholar
  29. National Association of the Deaf. TTY and TTY relay services. Retrieved from National Association of the Deaf: http://nad.org/issues/telephone-and-relay-services/relay-services/tty; 2014.Google ScholarGoogle Scholar
  30. Shapiro J. No pity: people with disabilities forging a new civil rights movement. New York: Random House; 1994.Google ScholarGoogle Scholar
  31. The Board of Regents of the University of Wisconsin System. About the Trace Center. Retrieved from http://trace.wisc.edu/about/; 2013.Google ScholarGoogle Scholar
  32. Vanderheiden GC. A journey through early augmentative communication and computer access. J Rehabil Res Dev 2002; 39(5):39-53.Google ScholarGoogle Scholar
  33. IBM Corporation. The accessible workforce. Retrieved from http://www-03.ibm.com/ibm/history/ibm100/us/en/icons/accessibleworkforce/; 2014.Google ScholarGoogle Scholar
  34. Schwerdtfeger R. EPUB makes mobile content inclusive & accessible. Retrieved from http://asmarterplanet.com/blog/2014/02/epub-mobile.html; 2014, February 14.Google ScholarGoogle Scholar
  35. Kurzweil RC. Kenneth Jernigan's Prophetic Vision: Address to National Federation of the Blind Convention Banquet. Retrieved from http://www.kurzweilai.net/kenneth-jernigans-prophetic-vision-address-to-national-federation-of-the-blind-convention-banquet; 2002.Google ScholarGoogle Scholar
  36. Kurzweil AI Network. Curriculum vitae. Retrieved from http://www.kurzweilai.net/ray-kurzweil-curriculum-vitae; 2010.Google ScholarGoogle Scholar
  37. Hathi Trust. Statistics and visualizations. Retrieved from http://www.hathitrust.org/statistics_visualizations; 2014.Google ScholarGoogle Scholar
  38. National Captioning Institute, Incorporated. Retrieved from http://www.ncicap.org/about-us/history-of-closed-captioning/; 2014.Google ScholarGoogle Scholar
  39. Cortana BJ. (yes!) and many, many other great features coming in Windows Phone 8.1. Retrieved from http://blogs.windows.com/windows_phone/b/windowsphone/archive/2014/04/02/cortana-yes-and-many-many-other-great-features-coming-in-windows-phone-8-1.aspx; 2014, April 2.Google ScholarGoogle Scholar
  40. Cunningham W. Apple CarPlay lets iOS take over a Mercedes-Benz. CNET. Retrieved from http://www.cnet.com/products/apple-carplay/; 2014.Google ScholarGoogle Scholar
  41. Robertson A. Amazon announces Dash, a home barcode scanner and microphone. The Verge. Retrieved from http://www.theverge.com/2014/4/4/5582932/amazon-announces-dash-barcode-scanner-microphone-for-amazonfresh; 2014, April 4.Google ScholarGoogle Scholar
  42. Youdin M, Sell G, Reich T, Clagnaz M, Louie H, Kolwicz R. A voice controlled powered wheelchair and environmental control system for the severely disabled. Med Prog Through Technol 1980; 7(2-3):139-43.Google ScholarGoogle Scholar
  43. Manasse N. Speech Recognition. Retrieved from http://aac.unl.edu/Speech_Recognition.html; 1999.Google ScholarGoogle Scholar
  44. De La Paz S. Composing via dictation and speech recognition systems: compensatory technology for students with learning disabilities. Learning Disability Q 1999; 22(3):173-82.Google ScholarGoogle Scholar
  45. Thatcher J. Screen reader/2: access to OS/2 and the graphical user interface. In: Proceedings of the first annual ACM conference on assistive technologies (Assets '94), Marina Del Rey. New York, NY: ACM; 1994. p. 39-46. Google ScholarGoogle ScholarCross RefCross Ref
  46. Cranmer TV. Jacobus ten Broek Library (National Federation of the Blind Institutional Records, File cabinet 9, Drawer 3, Folder AAT/Products/Speaqualizer), Baltimore, MD; 1986 [Letter to Richard Kramer].Google ScholarGoogle Scholar
  47. WebAIM. Screen Reader User Survey #5 Results. Retrieved from http://webaim.org/projects/screenreadersurvey5/; 2014.Google ScholarGoogle Scholar
  48. GW Micro. GW Micro Announces Global Window-Eyes Initiative for Users of Microsoft Office [Press release]. Retrieved from http://www.gwmicro.com/News_&_Events/Latest_News/?newsNo=299; 2014, January 14.Google ScholarGoogle Scholar
  49. Woods B, Watson N. A short history of powered wheelchairs. Assist Technol 2003; 15(2):164-80.Google ScholarGoogle Scholar
  50. Childress DS. Historical aspects of powered limb prostheses. Clin Prosthet Orthot 1985; 9(1):2-13. Retrieved from http://www.oandplibrary.org/cpo/1985_01_002.asp.Google ScholarGoogle Scholar
  51. Centers for Disease Control and Prevention. Autism Spectrum Disorder (ASD). Retrieved from http://www.cdc.gov/ncbddd/autism/facts.html; 2014.Google ScholarGoogle Scholar
  52. Panyan MV. Computer technology for autistic students. J Autism Dev Disord 1984; 14(4):375-82. http://dx.doi.org/10.1007/BF02409828.Google ScholarGoogle Scholar
  53. Alm N, Astell A, Ellis M, Dye R, Gowan G, Campbell J. A cognitive prosthesis and communication support for people with dementia. Neuropsychol Rehabil 2004; 14(1-2):117-34, Special Issue: Technology in Cognitive Rehabilitation.Google ScholarGoogle Scholar
  54. Ma Y, Feng J, Kumin L, Lazar J. Investigating user behavior for authentication methods: a comparison between individuals with down syndrome and neurotypical users. ACM Trans Accessible Comput 2013; 4(4):1-27. Google ScholarGoogle Scholar
  55. Kane SK, Bigham JP, Wobbrock JO. Slide Rule: making mobile touch screens accessible to blind people using multi-touch interaction techniques. In: Proceedings of ASSETS '08, ACM; 2008. p. 73-80. Google ScholarGoogle ScholarDigital LibraryDigital Library
  56. Phillips B, Zhao H. Predictors of assistive technology abandonment. Assist Technol 1993; 5(1):36-45.Google ScholarGoogle Scholar
  57. Waller A. Public policy issues in augmentative and alternative communication technologies: a comparison of the U.K. and the U.S. Interactions 2013; 20(3):68-75. Google ScholarGoogle Scholar
  58. Cottrol R, Diamond R, Ware L. Brown v. Board of Education: caste, culture, and the constitution. Lawrence, KS: University Press of Kansas; 2003.Google ScholarGoogle Scholar
  59. Bagenstos S. Disability rights law: cases and materials. New York: Thompson Reuters; 2010.Google ScholarGoogle Scholar
  60. Wentz B, Lazar J. Usable web-based calendaring for blind users. In: Proceedings of the BCS-HCI: the 25th British computing society conference on human-computer interaction; 2011. p. 99-103. Google ScholarGoogle Scholar
  61. Wentz B, Lazar J. Usability evaluation of e-mail applications by blind users. J Usabil Stud 2011; 6(2):75-89. Google ScholarGoogle Scholar
  62. Wentz B, Jaeger P, Lazar J. Retrofitting accessibility: the inequality of after-the-fact access for persons with disabilities in the United States. First Monday 2011; 16(11). Available at: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/3666/3077.Google ScholarGoogle Scholar
  63. Kanayama T. Leaving it all up to industry: people with disabilities and the Telecommunications Act of 1996. Inform Soc 2003; 19(2):185-94.Google ScholarGoogle Scholar
  64. Moser I. Disability and the promises of technology: technology, subjectivity and embodiment within an order of the normal. Inform Commun Soc 2006; 9(3):373-95.Google ScholarGoogle Scholar
  65. Harpur P, Loudoun R. The barrier of the written word: analyzing universities' policies to students with print disabilities. J Higher Educ Policy Manage 2011; 33(2):153-67.Google ScholarGoogle Scholar
  66. Whitehouse G, Dearnley J, Murray I. Still "Destined To Be Under-Read?" Access to books for visually impaired students in UK higher education. Publish Res Q 2009; 25(3):170-80.Google ScholarGoogle ScholarCross RefCross Ref
  67. US Department of Education. Report of the advisory commission on accessible instructional materials in postsecondary education for students with disabilities. Available at: http://www.2.ed.gov/about/bdscomm/list/aim/publications.html; 2011.Google ScholarGoogle Scholar
  68. Association for Research Libraries. Report of the ARL joint task force on services to patrons with print disabilities. Available at: http://www.arl.org/bm~doc/print-disabilities-tfreport02nov12.pdf; 2012.Google ScholarGoogle Scholar
  69. US Department of Education. Joint "Dear Colleague" letter: electronic book readers. Available at: http://www2.ed.gov/about/offices/list/ocr/letters/colleague-20100629.html; 2010.Google ScholarGoogle Scholar
  70. Hoffman J, Bertot J, Davis D. Libraries connect communities: public library funding & technology access study 2011-2012. Available at: http://www.ala.org/research/plftas/2011_2012#final%2020report): American Library Association; 2012.Google ScholarGoogle Scholar
  71. U.S. Department of Transportation. New DOT rules make flying easier for passengers with disabilities. Available at: http://www.dot.gov/briefing-room/new-dot-rules-make-flying-easier-passengers-disabilities; 2013.Google ScholarGoogle Scholar
  72. Waterstone M, Stein M. Emergency preparedness and disability. Mental Phys Disabil Law Rep 2006; 30(3):338-9.Google ScholarGoogle Scholar
  73. Wentz B, Lazar J, Stein M, Gbenro O, Holandez E, Ramsey A. Danger, danger! Evaluating the accessibility of web-based emergency alert sign-ups in the Northeastern United States. Gov Inform Q 2014; 31(3):488-97.Google ScholarGoogle Scholar
  74. Lewis, R. Ruling on NYC disaster plans for disabled may have far reach. National Public Radio . Available at: http://www.npr.org/2013/2011/2009/243998312/ruling-on-nyc-disaster-plans-for-disabled-may-have-far-reach?sc=243998317&f=243991001; 2013.Google ScholarGoogle Scholar
  75. Royal National Institute for Blind People. RNIB serves legal proceedings on BMIBaby. Retrieved Oct 29, 2012, from http://www.rnib.org.uk/aboutus/mediacentre/mediareleases/mediareleases2012/Pages/pressrelease27Jan2012.aspx; 2012.Google ScholarGoogle Scholar
  76. Gutierrez C, Loucopoulos C, Reinsch R. Disability-accessibility of airlines' web sites for US reservations online. J Air Transport Manage 2005; 11(4):239-47.Google ScholarGoogle Scholar
  77. U.S. Department of Transportation. Nondiscrimination on the basis of disability in air travel. 14 CFR 382. http://airconsumer.ost.dot.gov/rules/Part%20382-2008.pdf; 2009.Google ScholarGoogle Scholar
  78. Lazar J, Jaeger P, Adams A, Angelozzi A, Manohar J, Marciniak J, et al. Up in the air: are airlines following the new DOT rules on equal pricing for people with disabilities when websites are inaccessible? Gov Inform Q 2010; 27(4):329-36.Google ScholarGoogle Scholar
  79. Lazar J, Jaeger P, Olalere A, Algarne M, Augustine Z, Brown C, et al. Still up in the air: government regulation of airline websites and continuing price inequality for persons with disabilities online. In: Proceedings of the 13th annual international conference on digital government research. 2012. p. 240-5. Google ScholarGoogle ScholarDigital LibraryDigital Library
  80. U.S. Department of Justice. Justice Department Announces ADA Settlement with Intercity Bus Company, Megabus. Available at: http://www.justice.gov/opa/pr/2011/May/2011-crt-2625.html); 2011.Google ScholarGoogle Scholar
  81. Lazar J, Wentz B, Bogdan M, Clowney E, Davis M, Guiffo J, et al. Potential pricing discrimination due to inaccessible web sites. Proc INTERACT 2011; 2011:108-14. Google ScholarGoogle Scholar
  82. AbilityNet. State of the ENation: price comparison sites. Available at: http://www.abilitynet.org.uk/docs/enation/State_of_the_eNation_Report_-_Price_Comparison_Websites_-_April_2012.pdf; 2012.Google ScholarGoogle Scholar
  83. Lazar J, Biggers D, Delair J, Donnelly M, Eludoyin K, Henin A, et al. Societal inclusion: evaluating the accessibility of job placement and travel web sites. In: Proceedings of the INCLUDE 2011 conference; 2011. Available at, http://triton.towson.edu/~jlazar/papers/aggregator_include2011.doc.Google ScholarGoogle Scholar
  84. Szarkowska A, Krejtz I, Klyszejko Z, Wieczorek A. Verbatim, standard, or edited? Reading patterns of different captioning styles among deaf, hard of hearing, and hearing viewers. Am Ann Deaf 2011; 156(4):363-78.Google ScholarGoogle Scholar
  85. Ward P, Wang Y, Paul P, Loeterman M. Near-verbatim captioning versus edited captioning for students who are deaf or hard of hearing: a preliminary investigation of effects on comprehension. Am Ann Deaf 2007; 152(1):20-8.Google ScholarGoogle Scholar
  86. Web Accessibility Initiative. Media accessibility user requirements. Available at: http://www.w3.org/WAI/PF/media-a11y-reqs/; 2011.Google ScholarGoogle Scholar
  87. Wentz B, Lazar J. Are separate interfaces inherently unequal? An evaluation with blind users of the usability of two interfaces for a social networking platform. In: Proceedings of the iSchools 2011 conference (the iConference); 2011. p. 91-7. Google ScholarGoogle Scholar
  88. Lazar J, Wentz B. Separate but unequal: web interfaces for people with disabilities. User Experience Mag 2011; 10(3):12-3.Google ScholarGoogle Scholar
  89. Fichten C, Ferraro V, Asuncion J, Chwojka C, Barile M, Nguyen M, et al. Disabilities and e-learning problems and solutions: an exploratory study. Educ Technol Soc 2009; 12(4):241-56.Google ScholarGoogle Scholar
  90. Parry M. Colleges lock out blind students online. The Chronicle of Higher Education. Available at: http://chronicle.com/article/Blind-Students-Demand-Access/125695/; December 12, 2010.Google ScholarGoogle Scholar
  91. Olalere A, Lazar J. Accessibility of U.S. federal government home pages: Section 508 compliance and site accessibility statements. Gov Inform Q 2011; 28(3):303-9.Google ScholarGoogle Scholar
  92. Jaeger P. Assessing Section 508 compliance on federal e-government Web sites: a multimethod, user-centered evaluation of accessibility for persons with disabilities. Gov Inform Q 2006; 23(2):169-90.Google ScholarGoogle Scholar
  93. Fagen J, Fagen B. An accessibility study of state legislative web sites. Gov Inform Q 2004; 21:65-85.Google ScholarGoogle Scholar
  94. Goette T, Collier C, Whilte J. An exploratory study of the accessibility of state government web sites. Univ Access Inform Soc 2006; 5(1):41-50. Google ScholarGoogle Scholar
  95. Lazar J, Beavan P, Brown J, Coffey D, Nolf B, Poole R, et al. Investigating the accessibility of state government web sites in Maryland. In: Langdon P, Clarkson P, Robinson P, editors. Designing inclusive interactions--Proceedings of the 2010 Cambridge workshop on universal access and assistive technology. London: Springer; 2010. p. 69-78.Google ScholarGoogle Scholar
  96. Rubaii-Barrett N, Wise L. Disability access and e-government: an empirical analysis of state practices. J Disabil Pol Stud 2008; 19(1):52-64.Google ScholarGoogle Scholar
  97. Yu D, Parmanto B. U.S. state government websites demonstrate better in terms of accessibility compared to federal government and commercial websites. Gov Inform Q 2011; 28(4):484-90.Google ScholarGoogle Scholar
  98. Kuzma J. Accessibility design issues with UK e-government sites. Gov Inform Q 2010; 27(2):141-6.Google ScholarGoogle Scholar
  99. Shi Y. The accessibility of Chinese local government Web sites: an exploratory study. Gov Inform Q 2007; 24(2):377-403.Google ScholarGoogle Scholar
  100. Goodwin M, Susar D, Nietzio A, Snaprud M, Jensen C. Global web accessibility analysis of national government portals and ministry web sites. J Inform Technol Polit 2011; 8(1):41-67.Google ScholarGoogle Scholar
  101. European Union. Digital agenda: commission proposes rules to make government websites accessible for all. Available at: http://europa.eu/rapid/press-release_IP-12-1305_en.htm; 2012.Google ScholarGoogle Scholar
  102. U.S. Department of Education. Settlement agreement between the National Federation of the Blind, et al. & U.S. Department of Education. Available at: https://www.insidehighered.com/sites/default/server_files/files/NFB-DOE%20Settlement_Agreement_FULLY%20EXECUTED.PDF; 2014.Google ScholarGoogle Scholar
  103. Dawe M. Desperately seeking simplicity: how young adults with cognitive disabilities and their families adopt assistive technologies. In: Proceedings of the 2006 ACM conference on human factors in computing systems (CHI); 2006. p. 1143-52. Google ScholarGoogle ScholarDigital LibraryDigital Library
  104. Vance A. Insurers fight speech-impairment remedy. New York Times; 2009, September 14. Available at: http://www.nytimes.com/2009/2009/2015/technology/2015speech.html?_r=2000&adxnnl=2001&adxnnlx=1354384846-wzP1354384848yRKeRPQN1354384846wABaNsueQ.Google ScholarGoogle Scholar
  105. Hirsch T, Forlizzi J, Hyder E, Goetz J, Stroback J, Kurtz C. The ELDer project: Social, emotional, and environmental factors in the design of eldercare technologies. In: Proceedings of the ACM conference on universal usability; 2000. p. 72-9. Google ScholarGoogle ScholarDigital LibraryDigital Library
  106. Azenkot S, Prasain S, Borning A, Fortuna E, Ladner R, Wobbrock J. Enhancing independence and safety for blind and deaf-blind public transit riders. In: Paper presented at the proceedings of the SIGCHI conference on human factors in computing systems, Vancouver, BC, Canada; 2011. Google ScholarGoogle Scholar
  107. W3C. Web accessibility and usability working together. Retrieved from http://www.w3.org/WAI/intro/usable; 2010, December 2.Google ScholarGoogle Scholar
  108. W3C. Facts about W3C. Retrieved from http://www.w3.org/Consortium/facts.html#history; 2012.Google ScholarGoogle Scholar
  109. Dardailler D. WAI early days. Retrieved from http://www.w3.org/WAI/history; 2009.Google ScholarGoogle Scholar
  110. W3C. Web Content Accessibility Guidelines 1.0. Retrieved from http://www.w3.org/TR/WAI-WEBCONTENT/; 1999, May 5.Google ScholarGoogle Scholar
  111. W3C. How WAI develops accessibility guidelines through the W3C process: milestones and opportunities to contribute. Retrieved from http://www.w3.org/WAI/intro/w3c-process.php; 2008.Google ScholarGoogle Scholar
  112. Summarized from W3C. Web Content Accessibility Guidelines (WCAG) 2.0. Retrieved from http://www.w3.org/TR/WCAG20/; 2008, December 11.Google ScholarGoogle Scholar
  113. W3C. How to meet WCAG 2.0. Retrieved from http://www.w3.org/WAI/WCAG20/quickref/#text-equiv; 2014, September 16.Google ScholarGoogle Scholar
  114. W3C. Web Content Accessibility Guidelines (WCAG) 2.0. Retrieved from http://www.w3.org/TR/WCAG20/; 2008, December 11.Google ScholarGoogle Scholar
  115. W3C. Authoring Tool Accessibility Guidelines 1.0. Retrieved from http://www.w3.org/TR/WAI-AUTOOLS/; 2000, February 3.Google ScholarGoogle Scholar
  116. W3C. ATAG at a glance. Retrieved from http://www.w3.org/WAI/intro/atag-glance; 2014, March 17.Google ScholarGoogle Scholar
  117. W3C. Implementing ATAG 2.0: a guide to understanding and implementing Authoring Tool Accessibility Guidelines 2.0. Retrieved from http://www.w3.org/TR/IMPLEMENTING-ATAG20/; 2013.Google ScholarGoogle Scholar
  118. W3C. User agent accessibility guidelines (UAAG) 2.0. Retrieved from http://www.w3.org/TR/UAAG20/; 2014.Google ScholarGoogle Scholar
  119. W3C. Accessible Rich Internet Applications (WAI-ARIA) 1.0.4. Important terms. Retrieved from http://www.w3.org/TR/wai-aria/terms; 2014, March 20.Google ScholarGoogle Scholar
  120. W3C. WAI-ARIA overview. Retrieved from http://www.w3.org/WAI/intro/aria.php; 2014, June 12.Google ScholarGoogle Scholar
  121. International Digital Publishing Forum. EPUB. Retrieved from http://idpf.org/epub; 2014.Google ScholarGoogle Scholar
  122. International Digital Publishing Forum. EPUB 3 Overview. Retrieved from http://www.idpf.org/epub/30/spec/epub30-overview.html#sec-intro-overview; 2011.Google ScholarGoogle Scholar
  123. Tennessee v. Lane , 541 U.S. 509, 536; 2004.Google ScholarGoogle Scholar
  124. Rehabilitation Act of 1973, 29 U.S.C. § 701 et seq. Google ScholarGoogle Scholar
  125. Americans with Disabilities Act, 42 U.S.C. § 12101 et seq. Google ScholarGoogle Scholar
  126. Air Carrier Access Act, 49 U.S.C. § 41705 et seq. Google ScholarGoogle Scholar
  127. Education for All Handicapped Children Act, 20 U.S.C. § 1400 et seq. Google ScholarGoogle Scholar
  128. Fair Housing Act Amendments of 1988, 42 U.S.C. § 3601 et seq. Google ScholarGoogle Scholar
  129. Help America Vote Act, 42 U.S.C. § 15301 et seq. Google ScholarGoogle Scholar
  130. Architectural Barriers Act, 42 U.S.C. § 4151 et seq. Google ScholarGoogle Scholar
  131. US Department of Education. Joint "Dear Colleague" letter: electronic book readers. Available at: http://www2.ed.gov/about/offices/list/ocr/letters/colleague-20100629.pdf; 2010.Google ScholarGoogle Scholar
  132. US Department of Education. Resolution agreement South Carolina technical college system: accessibility of websites. Available at: http://www2.ed.gov/policy/gen/leg/foia/south-carolina-letter.pdf; 2013.Google ScholarGoogle Scholar
  133. US Department of Justice. Statement of interest of the USA, New v. Lucky Brand Dungarees Store, Inc. : Point of Sale Machines (S.D. Fl. 14-cv-20574). Available at: http://www.ada.gov/briefs/lucky_brand_soi.pdf; 2014, April 10.Google ScholarGoogle Scholar
  134. K.M. v. Tustin Unified Sch. Dist. , 725 F.3d 1088, 1097-98 (9th Cir. 2013).Google ScholarGoogle Scholar
  135. US Department of Justice. Joint "Dear Colleague" letter: equally effective communication. Available at: http://www2.ed.gov/about/offices/list/ocr/letters/colleague-effective-communication-201411.pdf; 2014, Nov. 12.Google ScholarGoogle Scholar
  136. 29 U.S.C. § 794.Google ScholarGoogle Scholar
  137. 42 U.S.C. § 12132.Google ScholarGoogle Scholar
  138. 28 C.F.R. § 35.164.Google ScholarGoogle Scholar
  139. 28 C.F.R. § 41.51(b).Google ScholarGoogle Scholar
  140. 28 C.F.R. § 35.130.Google ScholarGoogle Scholar
  141. 28 C.F.R. § 41.51(d).Google ScholarGoogle Scholar
  142. Martin v. Metro. Atlanta Rapid Transit Auth. , 225 F. Supp. 2d 1362 (N.D. Ga. 2002).Google ScholarGoogle Scholar
  143. Nat'l Fed'n of the Blind v. Lamone , 2014 WL 4388342 (D. Md. 9/4/14).Google ScholarGoogle Scholar
  144. Am. Council of the Blind v. Paulson , 525 F. 3d 1256, 1269 (D.C. Cir. 2008).Google ScholarGoogle Scholar
  145. Blanck P. The struggle for web eQuality by persons with cognitive disabilities. Behav Sci Law 2014; 32:4-32.Google ScholarGoogle Scholar
  146. Brookhart v. Ill. State Bd. of Educ. , 697 F. 2d 179 (7th Cir. 1983).Google ScholarGoogle Scholar
  147. Jones v. Nat'l Conf. of Bar Exam'rs , 801 F. Supp. 2d 270, 290 (D. Vt. 2011).Google ScholarGoogle Scholar
  148. 29 C.F.R. § 1630.2(p) (2) (i-v).Google ScholarGoogle Scholar
  149. Reyazuddin v. Montgomery Cnty. , 7 F. Supp. 3d 526 (D. Md. 2014).Google ScholarGoogle Scholar
  150. Project GOALS Evaluates 100 Pages in Higher Education for Accessibility Against Section 508 Standard, NCDAE Newsletter, April 2008. Available at: http://www.ncdae.org/resources/archives/newsletter/april2008/#goals.Google ScholarGoogle Scholar
  151. Toth v. Florida State University , No. 11-cv-00317 (N.D. Fla., 6/29/2011).Google ScholarGoogle Scholar
  152. US Department of Education. Settlement agreement with the National Federation of the Blind and Pennsylvania State University (No. 03-11-2020). Available at: http://accessibility.psu.edu/nfbpsusettlement; 2011, September 27.Google ScholarGoogle Scholar
  153. US Department of Education. Settlement agreement with the University of Montana: Inaccessible Electronic and Information Technology (No. 03-11-2020). Available at: http://www.umt.edu/accessibility/docs/FinalResolutionAgreement.pdf; 2012.Google ScholarGoogle Scholar
  154. US Department of Education. Settlement agreement with the South Carolina Technical Community College: Accessibility of Website (No. 11-11-6002). Available at: http://www2.ed.gov/about/offices/list/ocr/docs/investigations/11116002-b.pdf; 2013.Google ScholarGoogle Scholar
  155. US Department of Education. Settlement agreement with the University of Cincinnati: Accessibility of Website (No. 15-13-6001). Available at: http://www2.ed.gov/documents/press-releases/university-cincinnati-agreement.pdf; 2014.Google ScholarGoogle Scholar
  156. US Department of Education. Settlement agreement with Youngstown State University: Accessibility of Website (No. 15-13-6002). Available at: http://www2.ed.gov/documents/press-releases/youngstown-state-university-agreement.pdf; 2014.Google ScholarGoogle Scholar
  157. US Department of Justice. Settlement Agreement with Louisiana Tech University: Inaccessible Internet Based Applications (DJ 204-33-116). Available at: http://www.ada.gov/louisiana-tech.htm; 2013.Google ScholarGoogle Scholar
  158. National Federation of the Blind. Settlement with Maricopa Community College and Mesa Community College for procurement and deployment of accessible electronic and information technology. Available at: https://nfb.org/national-federation-blind-and-maricopa-community-college-district-resolve-litigation; 2014.Google ScholarGoogle Scholar
  159. US Department of Justice. Settlement Agreement with EdX. Available at: http://www.ada.gov/edx_sa.htm; 2015.Google ScholarGoogle Scholar
  160. University of Colorado Boulder. Turnitin Accessibility webpage. Available at: http://www.colorado.edu/oit/services/teaching-learning-tools/desire2learn-d2l/help/instructor-support/dropbox/turnitin-accessibility; 2015, April 14.Google ScholarGoogle Scholar
  161. Penn State University. Accessibility and Usability at Penn State. Available at: http://accessibility.psu.edu/turnitin; 2014.Google ScholarGoogle Scholar
  162. Association of Research Libraries. Resolution "Purchasing of Accessible Electronic Resources Resolution," adopted July 15, 2009; ARL Accessibility Toolkit. Available at: http://accessibility.arl.org/; 2009.Google ScholarGoogle Scholar
  163. Elsevier.com. Accessibility policy. Available at: http://www.elsevier.com/about/policies/accessibility-policy; 2015.Google ScholarGoogle Scholar
  164. Pearson Higher Education. Accessibility statement. Available at: http://www.pearsonhighered.com/educator/accessibility/index.page; 2015.Google ScholarGoogle Scholar
  165. McGraw-Hill. McGraw-Hill Web Accessibility Compliance Tool Kit. Available at: http://s3.amazonaws.com/StraighterLine/Docs/ADAWebAccessibilityToolKit_March2012.pdf; 2015.Google ScholarGoogle Scholar
  166. UMassAmherst News & Media Relations. UMass Amherst Collaborates with Amazon. com to Create Virtual Bookstore. Available at: http://www.umass.edu/newsoffice/article/umass-amherst-collaborates-amazoncom; 2015, January 13.Google ScholarGoogle Scholar
  167. Adams D. Amazon to take over textbook sales at UMass Amherst, The Boston Globe. Available at: http://www.bostonglobe.com/business/2015/01/13/amazon-take-over-text-book-sales-umass-amherst/efshTa9LTGAvsErN5iepOJ/story.html; January 13, 2015.Google ScholarGoogle Scholar
  168. 42 U.S.C. § 12181.Google ScholarGoogle Scholar
  169. 42 U.S.C. § 12182(a).Google ScholarGoogle Scholar
  170. 42 U.S.C. § 12182(b)(1)(A)(i)-(ii).Google ScholarGoogle Scholar
  171. 42 U.S.C. § 12182(b)(1)(A)(iii).Google ScholarGoogle Scholar
  172. 42 U.S.C. § 12182(b)(1)(B).Google ScholarGoogle Scholar
  173. 42 U.S.C. §12182(b)(2)(A)(i).Google ScholarGoogle Scholar
  174. 42 U.S.C. § 12182(b)(2)(A)(ii)-(iii).Google ScholarGoogle Scholar
  175. Goddard v. Harkins Amusement Enter. , 603 F. 3d 666, 672 (9th Cir. 2010).Google ScholarGoogle Scholar
  176. H.R. Rep. No. 101-485(11), at 108 (1990), reprinted in 1990 U.S.C.C.A.N. 303, 391.Google ScholarGoogle Scholar
  177. US Department of Justice. Letter to Senator Tom Harkin from Assistant Attorney General Deval Patrick. Available at: http://www.justice.gov/crt/foia/readingroom/frequent_requests/ada_tal/tal712.txt; 1996.Google ScholarGoogle Scholar
  178. Carparts Distrib. Ctr. v. Auto. Wholesale Ass'n , 37 F. 3d 12, 19 (1st Cir. 1994).Google ScholarGoogle Scholar
  179. Parker v. Metro. Life Ins. Co. , 121 F. 3d 1006, 1014 (6th Cir. 1997).Google ScholarGoogle Scholar
  180. Doe v. Mut. of Omaha Ins. Co. , 179 F. 3d 557 (7th Cir. 1999).Google ScholarGoogle Scholar
  181. Palozzi v. Allstate Life Ins. Co. , 198 F. 3d 28, 32-33 (2nd Cir. 1999).Google ScholarGoogle Scholar
  182. Weyer v. 20th Century Fox Film Corp. , 198 F. 3d 1104 (9th Cir. 2000).Google ScholarGoogle Scholar
  183. Rendon v. Valleycrest Prods, Ltd. , 294 F. 3d 1279 (11th Cir. 2002).Google ScholarGoogle Scholar
  184. Earll v. Ebay, Inc. , 2015 U.S. App. LEXIS 5256 (April 1, 2015).Google ScholarGoogle Scholar
  185. Cullen v. Netflix, Inc. , 2015 U.S. App. LEXIS 5257 (April 1, 2015).Google ScholarGoogle Scholar
  186. Nat'l Fed'n of the Blind v. Target Corp. , 452 F. Supp. 2d 946, 953-54, 955-56 (N.D. Cal. 2006).Google ScholarGoogle Scholar
  187. Nat'l Fed'n of the Blind v. Target Corp. , 582 F. Supp. 2d 1185, 1196-99 (N.D. Cal. 2007).Google ScholarGoogle Scholar
  188. Nat'l Ass'n of the Deaf v. Netflix, Inc. , 869 F. Supp. 2d 196 (D. Mass. 2012).Google ScholarGoogle Scholar
  189. Nat'l Fed'n of the Blind v. Scrib'd, Inc. , 2015 WL 1263336 (D. Vt. 2015).Google ScholarGoogle Scholar
  190. Areheart B, Stein M. Integrating the Internet, George Washington Law Review, Vol. 83, 2015, n. 14. Available at: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2420510; 2014, April 4.Google ScholarGoogle Scholar
  191. US Department of Justice. Settlement agreement with National Federation of the Blind and H&R Block: inaccessible websites and mobile applications. Available at: http://www.ada.gov/hrb-cd.htm; 2014, March 25.Google ScholarGoogle Scholar
  192. National Federation of the Blind. Agreement with eBay.com to enhance accessibility of eBay's website and mobile application. Available at: https://nfb.org/ebay-and-national-federation-blind-team-optimize-accessibility-site-apps; 2014.Google ScholarGoogle Scholar
  193. Attorney General of Massachusetts. Agreement between Monster Worldwide, the National Federation of the Blind and MA Attorney General's Office to be fully accessible. Available at: http://www.mass.gov/ago/news-and-updates/press-releases/2013/2013-01-30-monster-agreement.html; 2013.Google ScholarGoogle Scholar
  194. National Federation of the Blind. Agreement with Amazon.com to promote and improve website accessibility. Available at: https://nfb.org/node/1195; 2007.Google ScholarGoogle Scholar
  195. National Federation of the Blind. Agreement with Ticketmaster to make website fully accessible to the blind. Available at: https://nfb.org/node/993; 2011.Google ScholarGoogle Scholar
  196. National Federation of the Blind. Agreement with Travelocity to make website more accessible. Available at: https://nfb.org/node/1006; 2011.Google ScholarGoogle Scholar
  197. Feingold L. Increase accessibility and usability of website, mobile applications and print materials to blind and visually impaired persons. Available at: http://lflegal.com/category/settlements/web-accessibility-settlements/; 2014, April 12.Google ScholarGoogle Scholar
  198. 42 U.S.C. § 12112(b).Google ScholarGoogle Scholar
  199. Lazar J, Olalere A, Wentz B. Investigating the accessibility and usability of job application web sites for blind users. J Usabil Stud 2012; 7(2):68-87. Google ScholarGoogle Scholar
  200. Cathcart v. Flagstar Corp. , 155 F. 3d 558 (4th Cir. 1998).Google ScholarGoogle Scholar
  201. E.E.O.C. v. Echostar Commc'ns. Corp. , 2005 WL 2492905 (D. Colo. 2005).Google ScholarGoogle Scholar
  202. 29 U.S.C. § 794d(a)(1)(A).Google ScholarGoogle Scholar
  203. Olalere A, Lazar J. Accessibility of U.S. federal government homepages: section 508 compliance and site accessibility statements. Govern Inform Q 2011; 28(3).Google ScholarGoogle Scholar
  204. Allied Tech. Grp. v. United States , 649 F. 3d 1320 (Fed. Cir. 2011).Google ScholarGoogle Scholar
  205. 29 U.S.C. § 794d(f)(1)(B).Google ScholarGoogle Scholar
  206. 17 U.S.C. § 121.Google ScholarGoogle Scholar
  207. 17 U.S.C. § 121(d)(4)(A).Google ScholarGoogle Scholar
  208. Authors Guild v. HathiTrust , 902 F. Supp. 2d 445, 449 (S.D.N.Y. 2012).Google ScholarGoogle Scholar
  209. Authors Guild, Inc. v. HathiTrust , 755 F. 3d 87, 101-103 (2nd Cir. 2014).Google ScholarGoogle Scholar
  210. Order, Hartzell v. Arkansas (No. IJ2001-3700) (D. Ct. Pulaski Co. Ark. Aug. 29, 2003).Google ScholarGoogle Scholar
  211. Nat'l Federation of the Blind v. Target Corp. , 452 F. Supp. 2d 946 (N.D. Cal. 2006).Google ScholarGoogle Scholar
  212. N.J. Stat. Ann. § 10:5-12 (West 2014).Google ScholarGoogle Scholar
  213. Monitoring eAccessibility Consortium. (2011) 2011 Annual report. Available at: http://www.eaccessibility-monitoring.eu/researchResult.aspx.Google ScholarGoogle Scholar
  214. Blanck P, Hill E, Siegal C, Waterstone M. Disability Civil Rights Law and Policy § 22-3. St. Paul, MN: West; 2004.Google ScholarGoogle Scholar
  215. Stein, M., and Stein, P. (2007). Beyond Disability Civil Rights, 58 Hastings L.J. 1203, 1203-04.Google ScholarGoogle Scholar
  216. Normand, L. (Sept.-Oct. 2012). Understanding HCI Policy in Spain and in the Context of Accessibility. Interactions , 58-61. Available at: http://interactions.acm.org/archive/view/september-october-2012/understanding-hci-policy-in-spain-in-the-context-of-accessibility. Google ScholarGoogle Scholar
  217. Kanter, A. (2003). The Globalization of Disability Rights Law, 30 Syracuse J. Int'l L. & Com. 241 .Google ScholarGoogle Scholar
  218. G3ict & Centre for Internet and Society. (February 28, 2012). Web Accessibility Policy Making: An International Perspective. Available at: http://cis-india.org/accessibility/web-accessibility-policy-making-an-international-perspective/web-accessibility.pdf.Google ScholarGoogle Scholar
  219. Quinn, G., and Degener, T., with Bruce, A., Burke, B., Castellino, J., Kenna, P., Kilkelly, U., and Quinlivan, S. (2002). Human Rights and Disability: The current use and future potential of United Nations human rights instruments in the context of disability. United Nations, N.Y. & Geneva. Available at: http://www.ohchr.org/Documents/Publications/HRDisabilityen.pdf.Google ScholarGoogle Scholar
  220. United Nations Enable, World Programme of Action Concerning Disabled Persons. Available at: http://www.un.org/disabilities/default.asp?id=23.Google ScholarGoogle Scholar
  221. United Nations General Assembly Economic and Social Council (May 5, 2000). Beijing Declaration of Rights of People with Disability in the New Century. Available at: http://www.un.org/documents/ecosoc/docs/2000/e2000-47.pdf (last visited March 11, 2015).Google ScholarGoogle Scholar
  222. United Nations Convention on the Rights of Persons with Disabilities. (2006). Full text treaty. Available at: http://www.un.org/disabilities/convention/conventionfull.shtml.Google ScholarGoogle Scholar
  223. United Nations. (2011). Treaty Series: Convention on the Rights of Persons with Disabilities, Dec. 13, 2006, Vol. 2515, p. 3. Available at: https://treaties.un.org/doc/Publication/UNTS/Volume%202515/v2515.pdf.Google ScholarGoogle Scholar
  224. Hunt, A. (Feb. 23, 2014). On Disabilities Treaty, the Right Fights with the Right, New York Times . Available at: http//nyti.ms/1e75Lee.Google ScholarGoogle Scholar
  225. Giannoumis G. Regulating web content: the nexus of legislation and performance standards in the United Kingdom and Norway. Behav Sci Law. February 6, 2014; 32:52-75.Google ScholarGoogle ScholarCross RefCross Ref
  226. The Centre for Internet & Society. (January 2012). Web Accessibility Policy Making, An International Perspective. Available at: http://cis-india.org/accessibility/web-accessibility.pdf.Google ScholarGoogle Scholar
  227. Franz, V. (June 28, 2013). The Miracle in Marrakesh: Copyright Reform to End the "Book Famine." Open Society Foundation. Available at: http://www.opensocietyfoundations.org/voices/miracle-marrakesh-copyright-reform-end-book-famine.Google ScholarGoogle Scholar
  228. World Health Organization. (August 2014). Visual Impairment and Blindness, Fact Sheet No. 282. Available at: http://www.who.int/mediacentre/factsheets/fs282/en/ (last visited March 11, 2015).Google ScholarGoogle Scholar
  229. Gardner, B.W. Black's Law Dictionary. 9th ed. St. Paul, MN: West; 2009, 1376.Google ScholarGoogle Scholar
  230. World Intellectual Property Organization. (June 30, 2014). India Is First to Ratify "Marrakesh Treaty" Easing Access to Books for Persons Who Are Visually Impaired. Available at: http://www.wipo.int/pressroom/en/articles/2014/article_0008.html.Google ScholarGoogle Scholar
  231. Cen-Cenlec. (February 19, 2014). New European Standard will help to make ICT products and services accessible to all. Available at: http://www.cencenelec.eu/news/press_releases/Pages/PR-2014-03.aspx.Google ScholarGoogle Scholar
  232. Martinez, L., and Pluke, M. Mandate M 376: new software accessibility requirements. Procedia Comput Sci 2014; 27:271-80. Available at: http://www.sciencedirect.com/science/article/pii/S1877050914000325.Google ScholarGoogle Scholar
  233. ETSI-Cen-Cenelec. (February 2014). European Standard: Accessibility requirements suitable for public procurement of ICT products and services in Europe. EN 301-549, Vol. 1.1.1. Available at: http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.01.01_60/en_301549v010101p.pdf.Google ScholarGoogle Scholar
  234. European Commission. Digital Agenda for Europe: A Europe 2020 Initiative. Available at: http://ec.europa.eu/digital-agenda/en/digital-agenda-europe-2020-strategy (last visited March 11, 2015).Google ScholarGoogle Scholar
  235. Regeringskansliet Government Offices of Sweden. (November 2011). ITC for Everyone - A Digital Agenda for Sweden, 20-22. Available at: http://www.government.se/content/1/c6/18/19/14/70f489cb.pdf.Google ScholarGoogle Scholar
  236. The Electoral Knowledge Network, ACE Project. United Kingdom Equality Act 2010, Chapter 15, Section 20 (6). Available at: http://aceproject.org/ero-en/regions/europe/GB/united-kingdom-equality-act-2010/view (last visited March 11, 2015).Google ScholarGoogle Scholar
  237. Kelly, B., Hassell, J., Sloan, D., Lukes, D., Draffan, E.A., Lewthwaite, S. (July 2013). Bring Your Own Policy: Why Accessibility Standards Need to Be Contextually Sensitive. Ariadne , Issue 71. Available at: http://www.ariadne.ac.uk/print/issue71/kelly-et-al.Google ScholarGoogle Scholar
  238. Australian Human Rights Commission. (October 2010). World Wide Web Access: Disability Discrimination Act Advisory Notes, ver. 4.0. Available at: http://www.humanrights.gov.au/our-work/disability-rights/standards/world-wide-web-access-disability-discrimination-act-advisory#foreword (last visited March 11, 2015).Google ScholarGoogle Scholar
  239. Australian Human Rights Commission. (1992). Commonwealth Consolidated Acts: Disability Discrimination Act 1992 - Section 5. Available at: http://www.austlii.edu.au/au/legis/cth/consol_act/dda1992264/s5.html (last visited March 11, 2015).Google ScholarGoogle Scholar
  240. Australian Human Rights Commission. (1992). Commonwealth Consolidated Acts: Disability Discrimination Act 1992 - Section 6. Available at: http://www.austlii.edu.au/au/legis/cth/consol_act/dda1992264/s6.html (last visited March 11, 2015).Google ScholarGoogle Scholar
  241. Maguire v. Sydney Organizing Committee for the Olympic Games (No. H99/115) (2000) (Austl.). Available at: https://www.humanrights.gov.au/bruce-lindsay-maguire-v-sydney-organising-committee-olympic-games.Google ScholarGoogle Scholar
  242. Jodhan v. Attorney General of Canada , 2012 F.C. 161, paras. 151. (Can.).Google ScholarGoogle Scholar
  243. Eldridge v. British Columbia (Attorney General) , [1997] 3 S.C.R. 624, para. 56 (Can., B.C.).Google ScholarGoogle Scholar
  244. Ontario, CA. (2009). E-Laws: Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, Chapter 11. Available at: http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_05a11_e.htm.Google ScholarGoogle Scholar
  245. Accessibility for Ontarians with Disabilities Act Alliance. (February 25, 2015). Summary. Available at: http://www.aodaalliance.org/strong-effective-aoda/02252015.asp.Google ScholarGoogle Scholar
  246. Journal Officiel, J.O. (Official Gazette of France). (July 1, 1975) p. 6596.Google ScholarGoogle Scholar
  247. Center for International Rehabilitation. (June 2003). International Disability Rights Compendium Report, p. 169-173. Available at: wwda.org.au/wp-content/uploads/2013/12/discompendium1.pdf (last visited March 11, 2015).Google ScholarGoogle Scholar
  248. Federal Ordinance on Barrier-Free Information Technology. Based on ordinance on Creation of Barrier-Free Information Technology in accordance with Act on Equal Opportunities for Disabled Persons as of April 27, 2002 (Germany). Available at: http://www.einfach-fuer-alle.de/artikel/bitv_english/ (last visited March 11, 2015).Google ScholarGoogle Scholar
  249. Grundgesetz. (December 20, 1993). Basic Law of the Federal Republic of Germany, Chapt. 1, Art. 3. Available at: http://www.iuscomp.org/gla/statutes/GG.htm#3.Google ScholarGoogle Scholar
  250. Kock, M. (2004). Disability Law in Germany: An Overview of Employment, Education and Access Rights, German L. J. Vol. 5, No. 11, p. 1374. Available at: https://www.germanlawjournal.com/pdfs/Vol05No11/PDF_Vol_05_No_11_1373-1392_Private_Kock.pdf.Google ScholarGoogle Scholar
  251. Official Gazette of the Italian Republic. (January 17, 2004). Provisions to Support the access of information technologies for the disabled. Available at: http://www.pubbliaccesso.it/normative/law_20040109_n4.htm (last visited March 12, 2015).Google ScholarGoogle Scholar
  252. Sintini, S. Legislation on eAccessibility: The Italian Approach. Centro Nazionale per l'Informaticanella Pubblica Amministrazione . Available at: www.pubbliaccesso.gov.it/english/eAccessibility-Italy.doc (last visited March 12, 2015).Google ScholarGoogle Scholar
  253. Agenzia per l'Italia Digitale. (July 8, 2005). Ministerial Decree July 8, 2005, Annex A: Technical assessment and technical accessibility requirements of Internet technology-based applications. Available at: http://www.pubbliaccesso.it/normative/DM080705-A-en.htm (last visited March 12, 2015).Google ScholarGoogle Scholar
  254. Government of Hong Kong Special Administrative Region, Office of the Government Chief Information Officer. Digital 21 Strategy. Available at: http://www.ogcio.gov.hk/en/strategies/government/digital_21/ (last visited March 12, 2015).Google ScholarGoogle Scholar
  255. Government of Hong Kong Special Administrative Region, Office of the Government Chief Information Officer. (March 2012). Guidelines on Dissemination of Information through Government Web sites. Available at: http://www.ogcio.gov.hk/en/community/web_accessibility/doc/disseminationguidelines.pdf (last visited March 12, 2015).Google ScholarGoogle Scholar
  256. Government of Hong Kong Special Administrative Region, Office of the Government Chief Information Officer. Web Accessibility Campaign. Available at: http://www.ogcio.gov.hk/en/community/web_accessibility/campaign/ (last visited March 12, 2015).Google ScholarGoogle Scholar
  257. Government of Hong Kong Special Administrative Region, Office of the Government Chief Information Officer. (June 2014). Summary of Higher Education Institutions on Incorporating Web Accessibility into relevant ICT Curricula. Available at: http://www.ogcio.gov.hk/en/community/web_accessibility/doc/Summary_Of_Incorporating_WA_In_Education_Institutions.pdf (last visited March 12, 2015).Google ScholarGoogle Scholar
  258. Government of Hong Kong Special Administrative Region, Office of the Government Chief Information Officer. Development of Assistive Technologies for Persons with Disabilities. Available at: http://www.ogcio.gov.hk/en/community/disabilities/ (last visited March 12, 2015).Google ScholarGoogle Scholar
  259. G3ict: The Global Initiative for Inclusive ICTs. (2015). Web Accessibility Policy Making; An International Perspective: Japan. Available at: http://www.g3ict.org/resource:center/country_profiles/G3ict_White_Paper_-Accessibility_Policy_Making/Japan (last visited March 12, 2015).Google ScholarGoogle Scholar
  260. Even Grounds, Accessibility Consulting. (June 18, 2010). Web Accessibility in Japan. Available at: http://www.evengrounds.com/blog/web-accessibility-in-japan (last visited March 12, 2015).Google ScholarGoogle Scholar
  261. Gupta D. Analyzing public policy: concepts, tools, and techniques. Washington, DC: Congressional Quarterly Press; 2001.Google ScholarGoogle Scholar
  262. Dye T. Understanding public policy. Boston: Pearson Education; 2013.Google ScholarGoogle Scholar
  263. Office of Management and Budget (1998). Circular No. A-119--Federal Register (Federal Participation in the Development and Use of Voluntary Consensus Standards and in Conformity Assessment Activities). Available at: http://www.whitehouse.gov/omb/circulars_a119_a119fr.Google ScholarGoogle Scholar
  264. Petrie H, Kheir O. The relationship between accessibility and usability of websites. In: Proceedings of the ACM conference on human factors in computing systems (CHI); 2007. p. 397-406. Google ScholarGoogle ScholarDigital LibraryDigital Library
  265. Power C, Freire A, Petrie H, Swallow D. Guidelines are only half the story: accessibility problems encountered by blind users on the web. In: Proceedings of the ACM conference on human factors in computing systems (CHI); 2012. p. 433-42. Google ScholarGoogle ScholarDigital LibraryDigital Library
  266. Sauer G, Lazar J, Hochheiser H, Feng J. Towards a universally usable human interaction proof: evaluation of task completion strategies. ACM Trans Access Comput 2010; 2(4):1-32. Google ScholarGoogle Scholar
  267. U.S. Department of Justice (2010). 2010 ADA Standards for Accessible Design. Available at: http://www.ada.gov/regs2010/2010ADAStandards/2010ADAstandards.htm.Google ScholarGoogle Scholar
  268. U.S. Access Board (2002). Americans with Disabilities Act Accessibility Guidelines. Available at: http://www.access-board.gov/guidelines-and-standards/buildings-and-sites/about-the-ada-standards/background/adaag#4.34.Google ScholarGoogle Scholar
  269. Lazar J, Olalere A, Wentz B. Investigating the accessibility and usability of job application web sites for blind users. J Usability Stud 2012; 7(2):68-87. Google ScholarGoogle Scholar
  270. U.S. Department of Labor (2013). Affirmative Action and Nondiscrimination Obligations of Contractors and Subcontractors Regarding Individuals with Disabilities. Available at: http://www.dol.gov/ofccp/regs/compliance/section503.htm.Google ScholarGoogle Scholar
  271. U.S. Department of Justice (1996). Letter to Senator Tom Harkin from Assistant Attorney General Deval Patrick. Available at: http://www.justice.gov/crt/foia/readingroom/frequent_requests/ada_tal/tal712.txt.Google ScholarGoogle Scholar
  272. U.S. Department of Justice (2010). Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of State and Local Government Entities and Public Accommodations. Available at: http://www.ada.gov/anprm2010/web%2020anprm_2010.htm.Google ScholarGoogle Scholar
  273. Regulations.gov (2014). Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of Public Accommodations. Available at: http://www.reginfo.gov/public/do/eAgendaViewRule?pubId=201404&RIN=1190-AA61.Google ScholarGoogle Scholar
  274. U.S. Department of Justice (2014). Statement of Interest in New v. Lucky Brand Jeans. Available at: http://www.ada.gov/briefs/lucky_brand_soi.pdf.Google ScholarGoogle Scholar
  275. U.S. Department of Transportation (2009). Nondiscrimination on the basis of disability in air travel. 14 CFR 382. Available at: http://airconsumer.ost.dot.gov/rules/Part%20382-2008.pdf.Google ScholarGoogle Scholar
  276. Lazar J, Jaeger P, Adams A, Angelozzi A, Manohar J, Marciniak J, et al. Up in the air: are airlines following the new DOT rules on equal pricing for people with disabilities when websites are inaccessible? Gov Inf Q 2010; 27(4):329-36.Google ScholarGoogle Scholar
  277. Lazar J, Jaeger P, Olalere A, Algarne M, Augustine Z, Brown C, et al. Still up in the air: government regulation of airline websites and continuing price inequality for persons with disabilities online. In: Proceedings of the 13th annual international conference on digital government research; 2012. p. 240-5. Google ScholarGoogle ScholarDigital LibraryDigital Library
  278. Regulations.gov (2014). Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports. Available at: http://www.regulations.gov/#!documentDetail;D=DOT-OST-2011-0177-0111.Google ScholarGoogle Scholar
  279. U.S. Federal Communications Commission (2014). Coalition of E-Reader Manufacturers' Petition for Waiver of ACS Rules. Available at: http://www.fcc.gov/document/coalition-e-reader-manufacturers-petition-waiver-acs-rules.Google ScholarGoogle Scholar
  280. Martinez L, Pluke M. Mandate M 376: new software accessibility requirements. Procedia Comput Sci 2014; (DSAI 2013):271-80.Google ScholarGoogle Scholar
  281. European Union (2013). Draft EN 301549: Accessibility requirements for public procurement of ICT products and services in Europe. Available at: http://www.etsi.org/deliver/etsi_en/301500_301599/301549/301501.301500.301500_301520/en_301549v010000c.pdf.Google ScholarGoogle Scholar
  282. European Union (2013). Draft TR 101551: Guidelines on the use of accessibility award criteria for publicly procured ICT products and services in Europe. Available at: http://www.mandate376.eu/doc/TR%20101%20551v20008.doc.Google ScholarGoogle Scholar
  283. European Union (2013). Draft TR 101550: Documents relevant to EN 301549: accessibility requirements for public procurement of ICT products and services in Europe. Available at: http://www.mandate376.eu/doc/TR%20101%20550v008.doc.Google ScholarGoogle Scholar
  284. Bigham J, Cavender A. Evaluating existing audio CAPTCHAs and an interface optimized for non-visual use. In: Proceedings of the ACM conference on human factors in computing systems (CHI); 2009. p. 1829-38. Google ScholarGoogle ScholarDigital LibraryDigital Library
  285. Lazar J, Feng J, Adelegan O, Giller A, Hardsock A, Horney R, et al. Assessing the usability of the new radio clip-based human interaction proofs. In: Proceedings of the ACM SOUPS symposium on usable privacy and security; 2010. p. 1-2.Google ScholarGoogle Scholar
  286. Sauer G, Holman J, Lazar J, Hochheiser H, Feng J. Accessible privacy and security: a universally usable human-interaction proof. Univ Access Inf Soc 2010; 9(3):239-48. Google ScholarGoogle Scholar
  287. Petrie H, Kheir O. The relationship between accessibility and usability of websites. In: Proceedings of the ACM conference on human factors in computing systems (CHI); 2007. p. 397-406. Google ScholarGoogle ScholarDigital LibraryDigital Library
  288. Romen D, Svanaes D. Evaluating web site accessibility: validating the WAI guidelines through usability testing with disabled users. In: Proceedings of the NordiCHI 2008; 2008. p. 535-8. Google ScholarGoogle ScholarDigital LibraryDigital Library
  289. Power C, Freire A, Petrie H, Swallow D. Guidelines are only half the story: accessibility problems encountered by blind users on the web. In: Proceedings of the ACM conference on computer-human interaction (CHI); 2012. p. 433-42. Google ScholarGoogle ScholarDigital LibraryDigital Library
  290. Wentz B, Jaeger P, Lazar J. Retrofitting accessibility: the inequality of after-the-fact access for persons with disabilities in the United States. First Monday 2011; 16(11). Available at: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/3666/3077.Google ScholarGoogle Scholar
  291. Law C, Jacko J, Edwards P. Programmer-focused website accessibility evaluations. In: Proceedings of the ACM conference on accessible technologies (ASSETS); 2005. p. 20-7. Google ScholarGoogle ScholarDigital LibraryDigital Library
  292. Bevan N. International standards for usability should be more widely used. J Usabil Stud 2009; 4(3):106-13. Google ScholarGoogle Scholar
  293. Petrie H, Bevan N. The evaluation of accessibility, usability, and user experience. In: Stephanidis C, editor. The universal access handbook. Boca Raton: CRC Press; 2009. p. 201-14.Google ScholarGoogle Scholar
  294. Lazar J, editor. Universal usability: designing computer interfaces for diverse user populations. Chichester, UK: John Wiley & Sons; 2007. Google ScholarGoogle Scholar
  295. Shneiderman B. Universal usability: pushing human-computer interaction research to empower every citizen. Commun ACM 2000; 43(5):84-91. Google ScholarGoogle Scholar
  296. Langdon P, Clarkson J, Robinson P, Lazar J, Heylighen A, editors. Designing inclusive systems. London: Springer; 2012.Google ScholarGoogle Scholar
  297. Sullivan T, Matson R. Barriers to use: usability and content accessibility on the web's most popular sites. Proceedings of the ACM conference on universal usability; 2000. p. 139-44. Google ScholarGoogle ScholarDigital LibraryDigital Library
  298. Hackett S, Parmento B, Zeng X. Accessibility of Internet websites through time. In: Proceedings of the ACM conference on assistive technology (ASSETS); 2004. p. 32-9. Google ScholarGoogle ScholarDigital LibraryDigital Library
  299. Brajnik G, Lomuscio R. SAMBA: a semi-automatic method for measuring barriers of accessibility. In: Proceedings of the ACM conference on accessible technologies (ASSETS); 2007. p. 43-50. Google ScholarGoogle Scholar
  300. Hanson V, Richards J. Progress on website accessibility? ACM Trans Web 2013; 7(1):1-30. Google ScholarGoogle Scholar
  301. Brajnik G. A comparative test of web accessibility evaluation methods. In: Proceedings of the ACM conference on accessible computing (ASSETS); 2008. p. 113-20. Google ScholarGoogle ScholarDigital LibraryDigital Library
  302. Lazar J, Wentz B, Almalhem A, Antonescu C, Aynbinder Y, Bands M, et al. A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility. Gov Inf Q 2013; 30(3):289-299.Google ScholarGoogle Scholar
  303. Brajnik G, Mulas A, Pitton C. Effects of sampling methods on web accessibility evaluations. In: Proceedings of the ACM conference on accessible computing (ASSETS); 2007. p. 59-66. Google ScholarGoogle ScholarDigital LibraryDigital Library
  304. Lewis J. Sample sizes for usability tests: mostly math, not magic. Interactions 2006; 13(6):29-33. Google ScholarGoogle Scholar
  305. Lazar J, Feng J, Hochheiser H. Research methods in human computer interaction. Chichester, UK: John Wiley and Sons; 2010. Google ScholarGoogle Scholar
  306. Nielsen J. Usability engineering. Boston: Academic Press; 1994.Google ScholarGoogle Scholar
  307. Theofanos M, Redish J. Bridging the gap: between accessibility and usability. Interactions 2003; 10(6):36-51. Google ScholarGoogle Scholar
  308. Wentz B, Lazar J. Usability evaluation of e-mail applications by blind users. J Usabil Stud 2011; 6(2):75-89. Google ScholarGoogle Scholar
  309. Wixon D. Evaluating usability methods: why the current literature fails the practitioner. Interactions 2003; 10(4):28-34. Google ScholarGoogle Scholar
  310. Nielsen J, Landauer T. A mathematical model of the finding of usability problems. In: Proceedings of the ACM conference on human factors in computing systems (CHI); 1993. p. 206-13. Google ScholarGoogle ScholarDigital LibraryDigital Library
  311. Lindgaard G, Chattratichart J. Usability testing: what have we overlooked? In: Proceedings of the ACM conference on human factors in computing systems (CHI); 2007. p. 1415-24. Google ScholarGoogle ScholarDigital LibraryDigital Library
  312. Kirijian A, Myers M, Charland S. Web fun central: online learning tools for individuals with Down syndrome. In: Lazar J, editor. Universal usability: designing computer interfaces for diverse user populations. Chichester, UK: John Wiley & Sons; 2007. p. 195-230.Google ScholarGoogle Scholar
  313. Lazar J, Green D, Fuchs T, Siempelkamp A, Wood, M. (2011). Ensuring Accessibility and Section 508 Compliance for the Recovery.gov web site. Available at: http://www.idbook.com/casestudy_14-11_12.php.Google ScholarGoogle Scholar
  314. Bahiss K, Cunningham S, Smith T. Investigating the usability of social networking sites for teenagers with autism. Proceedings of the conference of the New Zealand chapter of the ACM special interest group on human-computer interaction; 2010. p. 5-8. Google ScholarGoogle ScholarDigital LibraryDigital Library
  315. Lazar J, Olalere A, Wentz B. Investigating the accessibility and usability of job application web sites for blind users. J Usabil Stud 2012; 7(2):68-87. Google ScholarGoogle Scholar
  316. Shelly C, Barta M. Application of traditional software testing methodologies to web accessibility. In: Proceedings of the 2010 international cross disciplinary conference on web accessibility (W4A); 2010. p. 4-7. Google ScholarGoogle ScholarDigital LibraryDigital Library
  317. Oswal S. How accessible are the voice-guided automatic teller machines for the visually impaired? In: Proceedings of the ACM conference on systems documentation (SIGDOC); 2012. p. 65-70. Google ScholarGoogle ScholarDigital LibraryDigital Library
  318. Kumin L, Lazar J, Feng J, Wentz B, Ekedebe N. Usability evaluation of workplace-related tasks on a multi-touch tablet computer by adults with Down syndrome. J Usabil Stud 2012; 7(4):118-42. Google ScholarGoogle Scholar
  319. Lepisto A, Ovaska S. Usability evaluation involving participants with cognitive disabilities. In: Proceedings of the 2004 Nordic conference on computer-human interaction (NordiCHI); 2004. p. 305-8. Google ScholarGoogle ScholarDigital LibraryDigital Library
  320. VanDerGeest T. Conducting usability studies with users who are elderly or have disabilities. Tech Commun 2006; 53(1):23-31.Google ScholarGoogle Scholar
  321. Chandrasheker S, Fels D, Stockman T, Benedyk R. Using think aloud protocol with blind users: a case for inclusive usability evaluation methods. In: Proceedings of the ACM conference on accessible technology (ASSETS); 2006. p. 251-2. Google ScholarGoogle ScholarDigital LibraryDigital Library
  322. Raisamo R, Hippula A, Patomaki S, Tuominen E, Pasto V, Hasu M. Testing usability of multimodal applications with visually impaired children. IEEE MultiMedia 2006; 13(3):70-6. Google ScholarGoogle Scholar
  323. Petrie H, Hamilton F, King N, Pavan P. Remote usability evaluations with disabled people. In: Proceedings of the ACM conference on human factors in computing systems (CHI); 2006. p. 1133-41. Google ScholarGoogle ScholarDigital LibraryDigital Library
  324. Mankoff J, Fait H, Tran T. Is your web page accessible? A comparative study of methods for assessing web page accessibility for the blind. In: Proceedings of the ACM conference on human factors in computing systems; 2005. p. 41-50. Google ScholarGoogle Scholar
  325. Lazar J. Web usability: a user-centered design approach. Boston: Addison-Wesley; 2006. Google ScholarGoogle Scholar
  326. Lazar J, Wentz B, Akeley C, Almulhim M, Barmoy S, Beavan P, et al. Equal access to information? Evaluating the accessibility of public library websites in the State of Maryland. In: Langdon P, Clarkson J, Robinson J, Lazar J, Heylighen A, editors. Designing inclusive systems: designing inclusion for real-world applications. London: Springer; 2012. p. 185-94.Google ScholarGoogle Scholar
  327. Lazar J, Beavan P, Brown J, Coffey D, Nolf B, Poole R, et al. Investigating the accessibility of state government web sites in Maryland. In: Langdon P, Clarkson P, Robinson P, editors. Designing inclusive interactions--Proceedings of the 2010 Cambridge workshop on universal access and assistive technology. London: Springer-Verlag; 2010. p. 69-78.Google ScholarGoogle Scholar
  328. Yesilada Y, Brajnik G, Harper S. How much does expertise matter? A barrier walkthrough study with experts and non-experts. In: Proceedings of the ACM conference on accessible technology (ASSETS); 2009. p. 203-10. Google ScholarGoogle Scholar
  329. Brajnik G, Yesilada Y, Harper S. Testability and validity of WCAG 2.0: the expertise effect. In: Proceedings of the ACM conference on accessible technologies (ASSETS); 2010. p. 43-50. Google ScholarGoogle ScholarDigital LibraryDigital Library
  330. Brajnik G, Yesilada Y, Harper S. Is accessibility conformance an elusive property? A study of validity and reliability of WCAG 2.0. ACM Trans Access Comput 2012; 4(2):1-28. Google ScholarGoogle Scholar
  331. Australian Government Department of Finance. (2013). Web Accessibility National Transition Strategy. Available at: http://www.finance.gov.au/publications/wcag-2-implementation/.Google ScholarGoogle Scholar
  332. Paterno F, Schiavone A. Public policies and accessibility: the role of tool support. ACM Interact 2015; 22(3). Google ScholarGoogle Scholar
  333. Goodwin M, Susar D, Nietzio A, Snaprud M, Jensen C. Global web accessibility analysis of national government portals and ministry web sites. J Inf Technol Polit 2011; 8(1):41-67.Google ScholarGoogle Scholar
  334. Loiacono E, McCoy S, Chin W. Federal web site accessibility for people with disabilities. Inf Technol Prof 2005; 7(1):27-31. Google ScholarGoogle Scholar
  335. Lazar J, Greenidge K. One year older, but not necessarily wiser: an evaluation of homepage accessibility problems over time. Univ Access Inf Soc 2006; 4(4):285-91. Google ScholarGoogle Scholar
  336. Wentz B, Jaeger P, Lazar J. Retrofitting accessibility: the inequality of after-the-fact access for persons with disabilities in the United States. First Monday 2011; 16(11). Available at: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/3666/3077.Google ScholarGoogle Scholar
  337. Keith S, Floratos N, Whitney G. Certification of conformance: making a successful commitment to WCAG 2.0. In: Proceedings of the W4A conference-Web for All; 2012. p. 1-5. Google ScholarGoogle ScholarDigital LibraryDigital Library
  338. Mitsamarn N, Gestubtim W, Junnatas S. Web accessibility: a government's effort to promote e-accessibility in Thailand. In: Proceedings of the i-CREATe '07: 1st international convention on rehabilitation engineering & assistive technology; 2007. p. 23-7. Google ScholarGoogle ScholarDigital LibraryDigital Library
  339. Freire A, Russo C, Fortes R. A survey on the accessibility awareness of people involved in web development projects in Brazil. In: Proceedings of the W4A conference-Web for All; 2008. p. 87-96. Google ScholarGoogle ScholarDigital LibraryDigital Library
  340. Hong S, Katerattanakul P, Lee D. Evaluating government web site accessibility: software tool vs human experts. Manage Res News 2008; 31(8):27-40.Google ScholarGoogle Scholar
  341. Shi Y. E-government web site accessibility in Australia and China: a longitudinal study. Social Sci Comput Rev 2006; 24(3):378-85.Google ScholarGoogle Scholar
  342. Accessibility for Ontarians with Disabilities Act. (2012). Federal Court of Appeals Reaffirms That Inaccessible Federal Government Websites Violate the Consitutional Rights of Blind People. Available at: http://www.aoda.ca/federal-court-of-appeal-reaffirms-that-inaccessible-federal-government-websites-violate-the-constitutional-rights-of-blind-canadians/.Google ScholarGoogle Scholar
  343. Moran, M. (2014). Second Legislative Review of the Accessibility for Ontarians with Disabilities Act. Available at: http://www.aodaalliance.org/strong-effective-aoda/Final-Report-Second-Legislative-Review-of-the-AODA.docx.Google ScholarGoogle Scholar
  344. Ontario Ministry of Economic Development, Trade, and Employment. (2013). Making Ontario Accessible. Available at: http://www.mcss.gov.on.ca/en/mcss/programs/accessibility/index.aspx.Google ScholarGoogle Scholar
  345. Duguid, B. (2015). Letter from Ontario Economic Development Minister Brad Duguid to the AODA Alliance. Available at: http://www.aodaalliance.org/strong-effectiveaoda/02252015.asp.Google ScholarGoogle Scholar
  346. Olalere A, Lazar J. Accessibility of U.S. federal government home pages: Section 508 compliance and site accessibility statements. Gov Inf Q 2011; 28(3):303-9.Google ScholarGoogle Scholar
  347. Office of Management and Budget. (2010). Improving the Accessibility of Government Information. Washington, DC: Office of Management and Budget. Available at: http://www.whitehouse.gov/sites/default/files/omb/assets/procurement_memo/improving_accessibility_gov_info_07192010.pdf.Google ScholarGoogle Scholar
  348. U.S. Department of Justice. (2012). Section 508 Report to the President and Congress: Accessibility of Federal Electronic and Information Technology. Available at: http://www.ada.gov/508/508_Report.htm.Google ScholarGoogle Scholar
  349. White House. (2013). Strategic Plan for Improving Management of Section 508 of the Rehabilitation Act. Available at: http://www.whitehouse.gov/sites/default/files/omb/procurement/memo/strategic-plan-508-compliance.pdf.Google ScholarGoogle Scholar
  350. Cooper M, Sloan D, Kelly B, Lewthwaite S. A challenge to web accessibility metrics and guidelines: putting people and processes first. In: Proceedings of the the 9th international cross-disciplinary conference on web accessibility (W4A); 2012. p. 1-4. Google ScholarGoogle ScholarDigital LibraryDigital Library
  351. Law C, Jacko J, Edwards P. Programmer-focused website accessibility evaluations. In: Proceedings of the ACM conference on accessible technologies (ASSETS); 2005. p. 20-7. Google ScholarGoogle ScholarDigital LibraryDigital Library
  352. Lazar J, Wentz B. Ensuring accessibility for people with disabilities. In: Buie E, Murray D, editors. Usability in government systems: user experience design for citizens and public servants. Waltham, MA: Morgan Kaufmann Publishers; 2012. p. 191-204.Google ScholarGoogle Scholar
  353. Australian Government, Department of Finance (2013). Web Accessibility National Transition Strategy. Available at: http://www.finance.gov.au/publications/wcag-2-implementation/.Google ScholarGoogle Scholar
  354. Fichten C, Ferraro V, Asuncion J, Chwojka C, Barile M, Nguyen M, Klomp R, Wolforth J. Disabilities and e-learning problems and solutions: an exploratory study. Educ Technol Soc 2009; 12(4):241-56.Google ScholarGoogle Scholar
  355. European Union. (2013). Draft: Accessibility requirements for public procurement of ICT products and services in Europe. Available at: http://www.etsi.org/deliver/etsi_en/301500_301599/301549/301501.301500.301500_301520/en_301549v010000c.pdf.Google ScholarGoogle Scholar
  356. European Union. (2013). Guidelines on the use of accessibility award criteria for publicly procured ICT products and services in Europe. Available at: http://www.mandate376.eu/doc/TR%20101%20551v20008.doc.Google ScholarGoogle Scholar
  357. State of Texas. (2013). Texas Workforce Commission Electronic and Information Resources Accessibility Compliance Plan. Available at: http://www.twc.state.tx.us/twcinfo/compliance:plan.html.Google ScholarGoogle Scholar
  358. State of Massachusetts. (2013). Request For Response for IT Accessibility Services. Available at: https://wiki.state.ma.us/confluence/display/assistivetechnologygroup/Request+For+Response+for+IT+Accessibility+Services.Google ScholarGoogle Scholar
  359. Lazar J, Green D, Fuchs T, Siempelkamp A, Wood M. (2011). Ensuring Accessibility and Section 508 Compliance for the Recovery.gov web site. Available at: http://www.id-book.com/casestudy_14-11_12.php.Google ScholarGoogle Scholar
  360. Gulliksen J, Axelson H, Persson H, Goransson B. Accessibility and public policy in Sweden. Interactions 2010; 17(3):26-9. Google ScholarGoogle Scholar
  361. Mirri S, Muratoir L, Salomoni P. Monitoring accessibility: large scale evaluations at a geo-political level. In: Proceedings of the ACM conference on accessible computing (ASSETS); 2011. p. 163-70. Google ScholarGoogle ScholarDigital LibraryDigital Library
  362. Lazar J, Olalere A. Investigation of processes for maintaining Section 508 compliance in U.S. Federal web sites. In: Proceedings of the 14th international conference on human-computer interaction (HCII); 2011. p. 498-506. Google ScholarGoogle Scholar
  363. Schuler D, Namioka A, editors. Participatory design: principles and practices. Hillsdale, NJ: Lawrence Erlbaum Associates; 1993. Google ScholarGoogle Scholar
  364. Lazar J, Wentz B, Almalhem A, Antonescu C, Aynbinder Y, Bands M, Bastress E, Catinella A, Chan B, Chelden B, Feustel D, Gautam N, Gregg W, Heppding M, Householder C, Libby A, Melton C, Olgren J, Palestina L, Ricks M, Rinebold S, Seidel M. A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility. Gov Inf Q 2013; 30(3):289-99.Google ScholarGoogle Scholar
  365. Australian Human Rights Commission. (2013). World Wide Web Access: Disability Discrimination Act Advisory Notes ver 4.0. Available at: http://www.humanrights.gov.au/world-wide-web-access-disability-discrimination-act-advisory-notes-ver-40-2010.Google ScholarGoogle Scholar
  366. European Union. (2013). Digital agenda for Europe: A Europe 2020 Initiative. Available at: http://ec.europa.eu/digital-agenda/.Google ScholarGoogle Scholar
  367. Crable E. (2013). A mission-driven effort to incorporate web accessibility into online courses. Available at: http://ajcunet.edu/connections-detail?ITN=MC-20130529063257&Story=20130529061185.Google ScholarGoogle Scholar
  368. Seale J. The development of accessibility practices in e-learning: an exploration of communities of practice. ALT-J Res Learn Technol 2004; 12(1):51-63.Google ScholarGoogle Scholar
  369. Lazar J, Abascal J, Davis J, Evers V, Gulliksen J, Jorge J, et al. HCI public policy activities in 2012: a 10-country discussion. Interactions 2012; 19(3):78-81. Google ScholarGoogle Scholar
  370. Olalere A, Lazar J. Accessibility of U.S. federal government home pages: Section 508 compliance and site accessibility statements. Gov Inf Q 2011; 28(3):303-9.Google ScholarGoogle Scholar
  371. Hawkins M, Morris A, Sumsion J. Socio-economic features of UK public library users. Libr Manage 2001; 22(6/7):258-65.Google ScholarGoogle Scholar
  372. Danielsen C, Taylor A, Majerus W. Design and public policy considerations for accessible e-book readers. Interactions 2011; 81(1):67-70. Google ScholarGoogle Scholar
  373. Lazar J, Briggs I. Improving services for patrons with print disabilities at public libraries. Libr Q 2015; 85(2):172-84.Google ScholarGoogle Scholar
  374. Armstrong A, Armstrong D, Spandagou I. Inclusive education: international policy and practice. London: Sage Publishers; 2010.Google ScholarGoogle Scholar
  375. Peters S. A historical analysis of international inclusive education policy and individuals with disabilities. J Disabil Policy Stud 2007; 18(2):98-108.Google ScholarGoogle Scholar
  376. Bagenstos S. Disability rights law: cases and materials. New York: Thompson Reuters; 2010.Google ScholarGoogle Scholar
  377. Ferguson D. International trends in inclusive education: the continuing challenge to teach each one and everyone. Eur J Spec Needs Educ 2008; 23(2):109-20.Google ScholarGoogle Scholar
  378. Ky. Rev. Stat. Ann. § 164.477 (2006).Google ScholarGoogle Scholar
  379. Ky. Rev. Stat. Ann. § 344.200 (1996).Google ScholarGoogle Scholar
  380. Borland J, James S. The learning experience of students with disabilities in higher education. A case study of a UK university. Disabil Soc 1999; 14(1):85-101.Google ScholarGoogle Scholar
  381. Wall P, Sarver L. Disabled student access in an era of technology. Internet Higher Educ 2003; 6(3):277-84.Google ScholarGoogle Scholar
  382. Wattenberg T. Beyond legal compliance: communities of advocacy that support accessible online learning. Internet Higher Educ 2004; 7(1):123-39.Google ScholarGoogle Scholar
  383. Seale J. E-learning and disability in higher education: accessibility research and practice. London: Routledge; 2006.Google ScholarGoogle Scholar
  384. Lewin, T. (February 12, 2015). Harvard and MIT Are Sued over Lack of Closed Captions, New York Times. Available at: http://www.nytimes.com/2015/2002/2013/education/harvard-and-mit-sued-over-failing-to-caption-online-courses.html?_r=2010.Google ScholarGoogle Scholar
  385. US Department of Education. (2011). Report of the Advisory Commission on Accessible Instructional Materials in Postsecondary Education for Students with Disabilities. Available at: http://www2.ed.gov/about/bdscomm/list/aim/publications.html.Google ScholarGoogle Scholar
  386. Association for Research Libraries. (2012). Report of the ARL Joint Task Force on Services to Patrons with Print Disabilities. Available at: http://www.arl.org/bm~doc/print-disabilities-tfreport02nov12.pdf.Google ScholarGoogle Scholar
  387. Nichols D. A matter of justice: Eisenhower and the beginning of the civil rights revolution. New York: Simon & Schuster; 2007.Google ScholarGoogle Scholar
  388. The California State University Office of the Chancellor. (2013). Coded Memorandum AA-2013-03: Accessible Technology Initiative. Available at: http://www.calstate.edu/AcadAff/codedmemos/AA-2013-2003.pdf.Google ScholarGoogle Scholar
  389. Keller, J. (December 12, 2010). Cal State's Strong Push for Accessible Technology Gets Results, Chronicle of Higher Education. Available at: http://chronicle.com/article/Cal-States-Strong-Push-for/125683/.Google ScholarGoogle Scholar
  390. Zou, J. (June 23, 2011). California State U. Report Warns of Accessibility Issues in Google Services, Chronicle of Higher Education. Available at: http://chronicle.com/blogs/wiredcampus/california-state-u-report-warns-of-accessibility-issues-in-googleservices/31935.Google ScholarGoogle Scholar
  391. Burgstahler S, Corrigan B, McCarter J. Making distance learning courses accessible to students and instructors with disabilities: a case study. Internet Higher Educ 2004; 7(3):233-46.Google ScholarGoogle Scholar
  392. Waller A, Hanson V, Sloan D. Including accessibility within and beyond undergraduate computing courses. In: Proceedings of the ACM conference on accessible computing (ASSETS); 2009. p. 155-62. Google ScholarGoogle ScholarCross RefCross Ref
  393. Lazar J, Wentz B. Ensuring accessibility for people with disabilities. In: Buie E, Murray D, editors. Usability in government systems: user experience design for citizens and public servants. Waltham, MA: Morgan Kaufmann Publishers; 2012. p. 191-204.Google ScholarGoogle Scholar
  394. Yu D, Parmanto B. U.S. state government websites demonstrate better in terms of accessibility compared to federal government and commercial websites. Gov Inf Q 2011; 28(4):484-90.Google ScholarGoogle Scholar
  395. Goodwin M, Susar D, Nietzio A, Snaprud M, Jensen C. Global web accessibility analysis of national government portals and ministry web sites. J Inf Technol Politics 2011; 8(1):41-67.Google ScholarGoogle Scholar
  396. Hanson V, Richards J. Progress on website accessibility? ACM Trans Web 2013; 7(1):1-30. Google ScholarGoogle Scholar
  397. Gulliksen J, Axelson H, Persson H, Goransson B. Accessibility and public policy in Sweden. Interactions 2010; 17(3):26-9. Google ScholarGoogle Scholar
  398. Mirri S, Muratoir L, Salomoni P. Monitoring accessibility: large scale evaluations at a geo-political level. In: Proceedings of the ACM conference on accessible computing (ASSETS); 2011. p. 163-70. Google ScholarGoogle ScholarDigital LibraryDigital Library
  399. Lazar J, Olalere A. Investigation of processes for maintaining Section 508 compliance in U.S. Federal web sites. In: Proceedings of the 14th international conference on human-computer interaction (HCII); 2011. p. 498-506. Google ScholarGoogle Scholar
  400. Ellison R. The invisible man. New York: Vintage International; 1995.Google ScholarGoogle Scholar
  401. Buck v. Bell, 274 U.S. 200, 208; 1927.Google ScholarGoogle Scholar
  402. Brown v. Board of Education, 347 U.S. 483, 494; 1954.Google ScholarGoogle Scholar
  403. Carmen C. Tony Coelho urges more activism for rights of people with disabilities. [Web log comment]. Retrieved from http://epilepsyu.com/blog/tony-coelho-urges-more-activism-for-rights-of-people-with-disabilities/; 2013, July 11.Google ScholarGoogle Scholar
  404. tenBroek J. The Right to Live in the World: The Disabled in the Law of Torts, 54 Cal. L. Rev. 841, 866-68; 1966.Google ScholarGoogle Scholar
  405. Vargas T. Woman with Downs syndrome prevails over parents in guardianship case. Washington Post. Available at: http://www.washingtonpost.com/local/woman-with-down-syndrome-prevails-over-parents-in-guardianship-case/2013/08/02/4aec4692-fae3-11e2-9bde-7ddaa186b751_story.html; 2013, August 2.Google ScholarGoogle Scholar
  406. Savchuk K. The ruling that could change everything for disabled people with million-dollar trusts. [Web log comment]. Retrieved from http://newyorkcourtcorruption.blogspot.com/2013/09/former-surrogate-judge-kristen-booth.html; 2013, July 10.Google ScholarGoogle Scholar
  407. 42 U.S.C. § 12101.Google ScholarGoogle Scholar
  408. Microsoft. Microsoft commitment to accessibility. Retrieved from http://www.microsoft.com/enable/microsoft/mission.aspx; 2015.Google ScholarGoogle Scholar
  409. IBM. Accessibility at IBM. Retrieved from http://www.03.ibm.com/able/access_ibm/accessibility_statement.html; 2007, September 4.Google ScholarGoogle Scholar
  410. Pearson Higher Education. Accessibility statement. Retrieved from http://www.pearsonhighered.com/educator/accessibility/index.page; 2015.Google ScholarGoogle Scholar
  411. Google. (n.d.). Accessibility: everyone should be able to access and enjoy the web. We're committed to making that a reality. Retrieved from https://www.google.com/accessibility/.Google ScholarGoogle Scholar
  412. Apple Inc. (US). Accessibility: We've done everything possible to make anything possible. Retrieved from https://www.apple.com/accessibility/; 2015.Google ScholarGoogle Scholar
  413. Facebook. Facebook accessibility is on facebook. Retrieved from https://www.facebook.com/accessibility/info?ref=page_internal; 2015.Google ScholarGoogle Scholar
  414. Elsevier.com. Accessibility policy. Retrieved from http://www.elsevier.com/about/policies/accessibility-policy; 2015.Google ScholarGoogle Scholar
  415. The Ohio State University. Web accessibility policy. Retrieved from http://ada.osu.edu/resources/osu-web-accessibility-policy.pdf; 2003, July 1.Google ScholarGoogle Scholar
  416. PennState. Policy AD69 accessibility of PennState web pages. Retrieved from http://guru.psu.edu/policies/ad69.html; 2011, August 2.Google ScholarGoogle Scholar
  417. George Mason University. Non-discrimination and reasonable accommodation on the basis of disability, Univ. Policy No. 1203. Retrieved from http://universitypolicy.gmu.edu/policies/non-discrimination-and-reasonable-accommodation-on-the-basis-of-disability/; 2012; October 8.Google ScholarGoogle Scholar
  418. Oregon State University. OSU policy on information technology accessibility. Retrieved from http://oregonstate.edu/accessibility/ITpolicy; 2012, February 22.Google ScholarGoogle Scholar
  419. University of Montana. (n.d.). EITA policy and procedures. Retrieved from http://www.umt.edu/accessibility/policy/default.php.Google ScholarGoogle Scholar
  420. Temple University. Temple university accessibility statement. Retrieved from http://www.temple.edu/about/temple-university-accessibility-statement; 2015.Google ScholarGoogle Scholar
  421. US Department of Justice. Settlement agreement with national federation of the blind and H&R Block: inaccessible websites and mobile applications. Available at: http://www.ada.gov/hrb-cd.htm; 2014, March 25.Google ScholarGoogle Scholar
  422. Document Supplied to Author by Peter Wallack of Oracle Corp.Google ScholarGoogle Scholar
  423. The Ohio State University. Web accessibility standards--suggested purchasing procedures and contract language to help meet MWAS. 2015. Retrieved from http://www.osu.edu/resources/web/accessibility/#purchasing.Google ScholarGoogle Scholar
  424. George Mason University. Assistive technology initiative; procurement accessibility language. Retrieved from http://ati.gmu.edu/policy/procurement/; 2014.Google ScholarGoogle Scholar
  425. University of Washington. Access engineering. Program funded by National Science Foundation to broaden participation in engineering by increasing participation of people with disabilities. Retrieved from http://www.washington.edu/doit/programs/accessengineering/overview/about-accessengineering-project; 2015.Google ScholarGoogle Scholar
  426. O'Brien K. Mobile banking in the emerging world. New York Times . Available at: http://www.nytimes.com/2010/11/29/business/global/29iht-mobilebanks29.html?pagewanted=all&_r=0; 2015.Google ScholarGoogle Scholar
  427. Google. (n.d.). Apps for education. 66 of the Top 100 schools (according to US News & World Reports) are using Google Apps for Education. Retrieved from http://www.google.com/apps/intl/en/landing/top100schools/.Google ScholarGoogle Scholar

Cited By

  1. Kovačić S, Pivac T, Solarević M, Blešić I, Cimbaljević M, Vujičić M, Stankov U, Besermenji S and Ćurčić N (2024). Let us hear the voice of the audience: groups facing the risk of cultural exclusion and cultural accessibility in Vojvodina province, Serbia, Universal Access in the Information Society, 23:4, (1595-1611), Online publication date: 1-Nov-2024.
  2. Martins B and Duarte C (2024). A large-scale web accessibility analysis considering technology adoption, Universal Access in the Information Society, 23:4, (1857-1872), Online publication date: 1-Nov-2024.
  3. ACM
    da Silveira L, Aljeedani W and Medeiros Eler M Strategic Insights into Integrating Accessibility in Software Development: Motivations, Barriers, Commitments, and Business Value Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems, (1-14)
  4. ACM
    Rodrigues K, Carvalho L, Freire A and Pimentel M GranDIHC-BR 2025-2035 - GC2: Ethics and Responsibility: Principles Regulations and Societal Implications of Human Participation in HCI Research✱ Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems, (1-19)
  5. Frechette M, Fisher A, Shaikh M, LeFrois J, Burshteyn D, Malachowsky S, Krutz D and Cotler J (2024). Bridging the Empathy Gap: Hands-On Exploration of Human-Empathy Accessibility Learning (HEAL) Interventions in Computer Science Education --- Conference Workshop, Journal of Computing Sciences in Colleges, 39:8, (186-190), Online publication date: 1-Apr-2024.
  6. ACM
    Menzies R, Tigwell G and Crabb M (2022). Author Reflections on Creating Accessible Academic Papers, ACM Transactions on Accessible Computing, 15:4, (1-36), Online publication date: 31-Dec-2022.
  7. Lazar J (2022). Managing digital accessibility at universities during the COVID-19 pandemic, Universal Access in the Information Society, 21:3, (749-765), Online publication date: 1-Aug-2022.
  8. Begnum M Universal Design of ICT: A Historical Journey from Specialized Adaptations Towards Designing for Diversity Universal Access in Human-Computer Interaction. Design Approaches and Supporting Technologies, (3-18)
  9. Giannoumis G and Beyene W Cultural Inclusion and Access to Technology: Bottom-Up Perspectives on Copyright Law and Policy in Norway Universal Access in Human-Computer Interaction. Applications and Practice, (341-355)
  10. ACM
    Lazar J and Barbosa S Introduction to Human-Computer Interaction Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, (1-4)
  11. ACM
    Lazar J Due Process and Primary Jurisdiction Doctrine Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility, (404-406)
  12. Nesteriuk S Audiogames: Accessibility and Inclusion in Digital Entertainment Digital Human Modeling. Applications in Health, Safety, Ergonomics, and Risk Management, (338-352)
  13. ACM
    Thomas V Disableism and constrained computing Proceedings of the 2018 Workshop on Computing within Limits, (1-9)
  14. Andrade W, Branco R, Cagnin M, Paiva D and Nakanishi H (2018). Incorporating Accessibility Elements to the Software Engineering Process, Advances in Human-Computer Interaction, 2018, Online publication date: 1-Jan-2018.
  15. ACM
    Lazar J (2017). Let's strengthen the HCI community by taking a gap year!, Interactions, 25:1, (20-21), Online publication date: 21-Dec-2017.
  16. ACM
    Fietkau J The case for including senior citizens in the playable city Proceedings of the International Conference on Web Intelligence, (1072-1075)
  17. ACM
    Zhang X, Ross A, Caspi A, Fogarty J and Wobbrock J Interaction Proxies for Runtime Repair and Enhancement of Mobile Application Accessibility Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, (6024-6037)
  18. ACM
    Lazar J, Churchill E, Grossman T, van der Veer G, Palanque P, Morris J and Mankoff J (2017). Making the field of computing more inclusive, Communications of the ACM, 60:3, (50-59), Online publication date: 21-Feb-2017.
  19. Verkijika S and De Wet L (2017). Determining the Accessibility of e-Government Websites in Sub-Saharan Africa Against WCAG 2.0 Standard, International Journal of Electronic Government Research, 13:1, (52-68), Online publication date: 1-Jan-2017.
Contributors
  • University of Maryland, College Park

Reviews

TH Tse

This is an excellent work by two IT experts and one legal expert. The book provides comprehensive details of digital accessibility including the history of access technology in chapter 2, the present technical standards in chapter 4, the US laws in chapter 5, the international laws in chapter 6, the general regulations in chapter 7, the evaluation methods in chapter 8, the compliance monitoring policies in chapter 9, and success stories in chapter 10. Of particular conceptual interest to general readers are chapter 1 that introduces the concepts of digital accessibility, chapter 3 that highlights the discriminatory effects of digital inaccessibility, and chapter 11 that identifies recent cultural changes. For example, chapter 1 stresses the usefulness of universally accessible solutions to people with or without disabilities, while chapter 3 rightly criticizes the "separate but equal" solutions. Furthermore, chapter 11 is a must-read for everybody. It covers the cultural meaning of disability, addresses the misconceptions of disability as a tragedy and disability as a trait to be dealt with, and proposes new concepts in organizational policies and market demands. Even though I have decades of experience in accessibility design for the physical and virtual environments, I still found quite a number of eye-openers in this awesome chapter. Even though this is not a book on implementation techniques, the authors might consider providing some technical hints for web accessibility in a future edition, in order to provide advice to webmasters. For example, the Web Content Accessibility Guidelines 2.0 recommend "text alternatives for any non-text content." However, novices may misinterpret this as providing "separate but unequal" plain-text web pages to people with a disability. The book rightly clarifies that "images, interactive graphics, links, form fields, etc, must have a label or descriptions as appropriate." It would help web developers if the authors would have further elaborated that we can easily achieve this by using the ALT attribute in HTML IMG tags, as recommended by the W3C Quality Assurance Tips for Webmasters. The creation of searchable PDF files using "Save as" in Microsoft Word may also be highlighted. These simple technical instructions are much more useful than the dry administrative procedures described in the book, such as the preparation of a working draft, followed by a last call working draft, followed by a candidate recommendation, and so on. To motivate vendors to adopt digital accessibility, the enactment of laws may not necessarily be the best option. Market demand would be instrumental as correctly pointed out in the book. Unfortunately, the number of disabled customers will not surge overnight. In addition, we may consider promoting the market needs of universally accessible software for people with or without a disability. Young upwardly mobile professionals, for instance, rely on smartphones and tablets for Internet access. They may turn off the automatic image loading facility in their devices in order to avoid unwarranted charges in cellular data or to prevent phishing. Thus, web pages and email messages with text alternatives will not only appeal to some people with disabilities, but also to a wider market. In conclusion, this is an outstanding book for readers who are interested in the fundamentals of accessibility in the digital world. It is a badly needed book for the general audience. Online Computing Reviews Service

Access critical reviews of Computing literature here

Become a reviewer for Computing Reviews.

Recommendations