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- Ahonen JJunttila TSakkinen M(2004)Impacts of the Organizational Model on TestingEmpirical Software Engineering10.1023/B:EMSE.0000039880.99096.af9:4(275-296)Online publication date: 1-Dec-2004
- di Lucca GRago F(2001)A Queue Theory-Based Approach to Staff Software Maintenance CentersProceedings of the IEEE International Conference on Software Maintenance (ICSM'01)10.1109/ICSM.2001.972764Online publication date: 7-Nov-2001
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