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Outage on the table: the design of interactive surfaces for collaborative operation in outage control centres

Authors:

Hanna Koskinen,

Lars HurlenAuthors Info & Claims

ECCE '11: Proceedings of the 29th Annual European Conference on Cognitive Ergonomics

Pages 61 - 64

https://doi.org/10.1145/2074712.2074725

Published: 24 August 2011 Publication History

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Abstract

Motivation Outage in an industrial plant is an activity that takes place at regular intervals and demands the effort and commitment of the whole operating organization. The main objective is to carry out this collaborative activity in an efficient and safe manner. Therefore, the development of centralized coordination and management unit for outages, outage control centre (OCC), has gained a lot interest in recent years. This paper presents an on-going work, in which the aim is to explore the potential usefulness and applications of interactive surface technologies in an OCC. In particular, the focus is on multi-touch technology.

Research approach The project started with a literature review on interactive surfaces. Then two sets of interviews were conducted with experienced outage personnel in order to better understand the nature of the outage activity and form requirements for OCC. Interviews were followed by an exploratory concept phase in which the known and future challenges of outage work were addressed in the light of new technological possibilities. Different prototyping techniques were used for illustrating the functioning of an imagined touch-table concept and to facilitate end user involvement.

Findings/Design The results suggest that the touch-table has the potential to support collaborative problem solving situations. Video-prototyping materializes these benefits and makes them accessible for user evaluations. Next, the aim is to involve users to give concrete feedback and develop tabletop concept further.

Take away message Interactive surface technologies seem a promising tool for establishing a collaborative problem-solving platform to support efficient and safe operation of outages.

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Cited By

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Richardson TBurd LSmith S(2014)Guidelines for supporting real-time multi-touch applicationsSoftware—Practice & Experience10.1002/spe.218344:8(931-949)Online publication date: 1-Aug-2014
https://dl.acm.org/doi/10.1002/spe.2183
Koskinen HLaarni JPalanque PDétienne FTricot A(2013)Secrets of the analog operating panelsProceedings of the 31st European Conference on Cognitive Ergonomics10.1145/2501907.2501950(1-6)Online publication date: 26-Aug-2013
https://dl.acm.org/doi/10.1145/2501907.2501950
Lambeck CKammer DWeyprecht PGroh R(2012)Bridging the gapProceedings of the International Working Conference on Advanced Visual Interfaces10.1145/2254556.2254704(765-768)Online publication date: 21-May-2012
https://dl.acm.org/doi/10.1145/2254556.2254704

Index Terms

Outage on the table: the design of interactive surfaces for collaborative operation in outage control centres
1. Human-centered computing

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ECCE '11: Proceedings of the 29th Annual European Conference on Cognitive Ergonomics

August 2011

291 pages

ISBN:9781450310291

DOI:10.1145/2074712

General Chairs:
Anke Dittmar
University of Rostock, Germany
,
Peter Forbrig
University of Rostock, Germany

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 24 August 2011

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ECCE '11: European Conference on Cognitive Ergonomics

August 24 - 26, 2011

Rostock, Germany

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Richardson TBurd LSmith S(2014)Guidelines for supporting real-time multi-touch applicationsSoftware—Practice & Experience10.1002/spe.218344:8(931-949)Online publication date: 1-Aug-2014
https://dl.acm.org/doi/10.1002/spe.2183
Koskinen HLaarni JPalanque PDétienne FTricot A(2013)Secrets of the analog operating panelsProceedings of the 31st European Conference on Cognitive Ergonomics10.1145/2501907.2501950(1-6)Online publication date: 26-Aug-2013
https://dl.acm.org/doi/10.1145/2501907.2501950
Lambeck CKammer DWeyprecht PGroh R(2012)Bridging the gapProceedings of the International Working Conference on Advanced Visual Interfaces10.1145/2254556.2254704(765-768)Online publication date: 21-May-2012
https://dl.acm.org/doi/10.1145/2254556.2254704

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Diversity–Multiplexing Tradeoff and Outage Performance for Rician MIMO Channels

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Diversity–Multiplexing Tradeoff and Outage Performance for Rician MIMO Channels

Exploring How a Co-dependent Tangible Tool Design Supports Collaboration in a Tabletop Activity

Outage and SER performance of DF relaying using STBC over dissimilar Rayleigh fading channels

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