Expanding the research scope for internet enabled neighborhood communication platforms
Pages 447 - 449
Abstract
The value of an Internet Enabled Neighborhood Communication Platform (IENCP) is typically framed in research as a tool to increase the stock of social capital in a neighborhood. However, these studies are narrowly focused on the outcomes of the technology and provide little detail regarding the activity of expertise sharing and information behavior on such platforms. By limiting the focus to the outcomes, we risk fetishizing the technology and losing site of their socio-technical characteristics. The need to expand the research scope to understand the expertise sharing and information behavior on such platforms is greater than ever in the face of growing numbers of IENCP's across the world. If continued research on IENCP is to contribute to their design and management, a greater level of detail on how users share information on such platforms as well as where the platforms fit into users information seeking habits is required.
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- Expanding the research scope for internet enabled neighborhood communication platforms
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