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Front Matter
Front Matter
Influencer Engagement Rate Under Scalable Machine Learning Approaches
Digital advertising is used to leverage Internet technologies to deliver advertisements to consumers. For an advertisement to reach a large number of audience, business owners usually relay on social media influencers to deliver advertisements ...
Multimodal Analysis of Client Persuasion in Consulting Interactions: Toward Understanding Successful Consulting
To analyze successful consulting processes using multimodal analysis, the aim of this research is to develop a model for recognizing when a client is persuaded by a consultant using multimodal features. These models enable us to analyze the ...
Advertising on the Web: Soft Narration or Hard Promotion
Brands are ubiquitous for the last years, they are present in almost every space on the web and especially in social computing, social networks and social media. Their presence is linked to different aims and accompanied by comments. The ...
The Impact of Social Media Marketing on Impulse Buying
Research on the use of social media has shown that it tends to influence if not alter human perceptions while purchasing and added frequently targeted marketing on these platforms has also impacted on consumer buying behavior. This paper, through ...
Notes on Advertising Logic in Food Applications
The objective of this article is to understand the way of communicative interaction of applications currently used in the sectors of material culture food in the city of São Paulo, Brazil, in order to reflect on the types of functionalities and ...
Studying the Influence of Social Media Use on Sales Performance: The Role of Relational Mediators
Based on a relationship marketing approach, this paper studies the impact of social media use on sales performance and its underlying mechanisms. A conceptual model is proposed and empirically tested from the perspective of salespeople in B2B ...
Prediction for Private Brand Items Purchase Behavior of Hair Salons Using Bayesian Survival Analysis
In Japan, the number of beauty salons has been increased and reached over 250,000 at the end of 2018. On the other hand, there are some salon management problems such as price reduction and customer decrease. In such situations, it is an important ...
First Steps in the Entrepreneurial Practice of Marketing
During a long period of marketing practice, we have decided to write this article, especially seeing the problems of entrepreneurial beginnings from Romania, and from other countries from EU. In this article are highlighted the entrepreneurial ...
Customer Visit Prediction Using Purchase Behavior and Tendency
Over the last few decades, consumers’ preferences and lifestyles have changed significantly. In such market, the number of products and services aims to mass marketing have become less effective. Therefore, personalization tailored to individual ...
Verification of Probabilistic Latent Semantic Analysis Clustering Solution Stability and Proposal of Optimal Initial Values Setting Method
pLSA is a useful method to know the characteristics of customer or item in marketing. In this study, we proposed a method to set the initial values more efficiently than the existing method for the problem that the final solution depends on the ...
Consumer Attitude and Behavior During Black Friday and Cyber Monday
This study aims to analyze consumer behavior during Cyber Monday and Black Friday in Chile through an information technology acceptance model. An extended technology acceptance model was created to which the Technology Continuance Use Theory was ...
Front Matter
The Challenges and Policy Issues Faced by Saudi HEIs When Adopting or Formulating Social Media Policies
The purpose of the study is to investigate and clarify the factors that affect Saudi higher education institutions’ adoption and formulation of effective policies on social media. A focus group was conducted to explore the critical challenges and ...
Analyzing the Student eXperience Concept: A Literature Review
Customer eXperience (CX) refers to people’s expectations and perceptions when interacting with a brand/company, through systems, products and services that this offers. Student eXperience (SX) is a particular case of CX, as students interact with ...
Exploring Factors of an Inclusive Textbook Access Program in Computer Technology Courses
Many factors contribute to student success in college-level courses. One major factor is student access to required course materials. There is a growing number of students who, for several reasons, do not have access to materials or choose not to ...
Online Learning and Student Satisfaction in the Context of the COVID-19 Pandemic
The end of the new normal that has resulted from the pandemic is uncertain. Meanwhile the effects of the introduction of new ways of doing things in the field of academic pedagogy are being studied from different perspectives. Within the series of ...
Activity Comparison of the Participants Using Japanese as L2 and Their L1 in Group Discussion
In order to supplement the decreasing working population, there are more and more foreigner workers working in Japanese society. In such a situation where small numbers of foreigner workers need to work with Japanese people as the majority, ...
Serious Games in STEM: Online Collaborative Design of a Lunar Simulator
Development logs and video game streaming can be used as a tool to improve the quality of student projects and create a high-quality product that can be utilized by a general audience for STEM engagement purposes. University of Baltimore’s Lunar ...
Safeguarding Academic Integrity in Crisis Induced Environment: A Case Study of Emirati Engineering and IT Students in a Private University in the UAE
This paper discusses the challenges faced by Emirati students enrolled in a private university in the United Arab Emirates. In particular, the study focuses on the development of their academic writing skills. It uses data collected from ...
Efficacy of Group Work in the Online Platform: An Exploration of Multicultural Undergraduates’ Attitudes in Online Academic Writing Classes
Group work in online classes can be a challenging task for both teachers and students. Teachers need to make sure that the group task is designed carefully to achieve its learning objectives, and students need to learn how to work efficiently as ...
Design, Implementation and Evaluation of a Technical Platform that Supports Spanish Speaking Children with Intellectual Disabilities Learn English as a Second Language
Recent Chilean legislation established a curriculum focused on children with cognitive deficits, adapting the original English curriculum to a specialized one that can be used in Special Education Needs (SEN) schools. However, currently, Chilean ...
Student eXperience in Times of Crisis: A Chilean Case Study
Customer eXperience (CX) includes all physical and emotional responses during the interactions with the products, systems and services that a company or an organization offers. We can consider a student as a particular case of customer, and ...
Front Matter
Social Media During the COVID-19 Pandemic: A Public Health Crisis or a Political Battle?
Since the start of coronavirus disease 2019 (COVID-19) pandemic, social media platforms have been filled with discussions about the global health crisis. Meanwhile, the World Health Organization (WHO) has highlighted the importance of seeking ...
The Covid-19 Crisis: An NLP Exploration of the French Twitter Feed (February-May 2020)
The Covid-19 pandemic offers a spectacular case of disaster management. In this literature, the paradigm of participation is fundamental: the mitigation of the impact of the disaster, the quality of the preparation and the resilience of the ...
Supporting Students While Shifting to Online Learning During COVID-19: Community College Feedback from Several Computing Courses
The shift in educational strategies and modalities brought on by the COVID-19 pandemic has intensified the need for innovative teaching methods. Both students and educators faced numerous challenges caused or exacerbated by the shift to different ...
Index Terms
- Social Computing and Social Media: Applications in Marketing, Learning, and Health: 13th International Conference, SCSM 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part II