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- research-articleJuly 2024
I Don’t Want to Sound Rude, but It’s None of Their Business: Exploring Security and Privacy Concerns around Assistive Technology Use in Educational Settings
ACM Transactions on Accessible Computing (TACCESS), Volume 17, Issue 2Article No.: 7, Pages 1–30https://doi.org/10.1145/3670690Students with disabilities often use assistive technology to gain equal access to educational content. However, using this technology can lead to security and privacy concerns, including the possibility of disclosing a disability. In this work, we explore ...
- research-articleJanuary 2024
Understanding users’ responses to disclosed vs. undisclosed customer service chatbots: a mixed methods study
AbstractDue to huge advancements in natural language processing (NLP) and machine learning, chatbots are gaining significance in the field of customer service. For users, it may be hard to distinguish whether they are communicating with a human or a ...
- research-articleMarch 2024
Information disclosure and pricing for services with congestion: Extension vs. Encroachment
Highlights- We rationalize firms' (downward) service line extension via congestion effect.
- We derive firms' intermediate-disclosure strategy under low-end encroachment.
- For policymakers, inter- rather than intra-firm service competition is ...
Firms frequently introduce a new quality differentiated service to extend or encroach on the original market, such as expert consultations, airlines, and catering, thereby ameliorating the congestion effect incurred by noisy environments and ...
- research-articleJanuary 2024
The online dating effect: Where a couple meets predicts the quality of their marriage
AbstractDrawing on social ecology theory, this study compares the marriages of people who met in online dating to those who were introduced offline. A survey was administered to a sample of 923 married U.S. adults, roughly half of whom met their spouse ...
Highlights- People who met a spouse in online dating possessed different attributes than those who met offline.
- Online daters reported less satisfying and stable marriages, a phenomenon we refer to as the online dating effect.
- Societal ...
- extended-abstractDecember 2023
MHeVA: Mental Health Virtual Assistant for High Education Students
IVA '23: Proceedings of the 23rd ACM International Conference on Intelligent Virtual AgentsArticle No.: 42, Pages 1–4https://doi.org/10.1145/3570945.3607309Current Higher Education Institutions' mental health support systems lack the capabilities to cope with the growing need and demand for mental health support from students. We introduce MHeVA -- Mental Health Virtual Assistant -- which was designed with ...
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- ArticleJuly 2023
The Relevance of Perceived Interactivity for Disclosure Towards Conversational Artificial Intelligence
AbstractConversational AI (e.g., Google Assistant, Amazon Alexa) is nowadays omnipresent in many people’s life. To enable many functionalities and benefits (such as convenience, utility, and personalization), conversational AI needs to gather large ...
- ArticleDecember 2023
Proposal of Principles of DeFi Disclosure and Regulation
Financial Cryptography and Data Security. FC 2023 International WorkshopsPages 141–164https://doi.org/10.1007/978-3-031-48806-1_10AbstractThis paper proposes eight principles for DeFi disclosure and regulation based on the implications from the key challenges, risks, and questions. Such implications include Innovation Trilemma, whether a DeFi constitutes the “financial service” ...
- research-articleApril 2023
“If Someone Downvoted My Posts—That’d Be the End of the World”: Designing Safer Online Spaces for Trauma Survivors
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 481, Pages 1–18https://doi.org/10.1145/3544548.3581453Trauma is a common experience affecting over 70 percent of adults globally, with many survivors seeking support from online communities. Yet few studies explore the online experiences of muted groups who lack the words to name or describe their trauma. ...
- research-articleDecember 2022
Too much too soon?: Perceived appropriateness of sexting across stages of relationship development and attachment tendencies among emerging adults
AbstractOne communication pattern afforded by smartphones is sexting. When considering sexting as an intimate form of sexual-self disclosure, concepts like perceived appropriateness must be considered. The current project assessed how the ...
Highlights- This study explores the frequency and perceptions of sexting across stages of relationships and across different attachment dimensions among emerging adults.
- ArticleSeptember 2022
The Risk of Disclosure When Reporting Commonly Used Univariate Statistics
AbstractWhen basic or descriptive summary statistics are reported, it may be possible that the entire sample of observations is inadvertently disclosed, or that members within a sample will be able to work out responses of others. Three sets of univariate ...
- ArticleSeptember 2022
A Re-examination of the Census Bureau Reconstruction and Reidentification Attack
AbstractRecent analysis by researchers at the U.S. Census Bureau claims that by reconstructing the tabular data released from the 2010 Census, it is possible to reconstruct the original data and, using an accurate external data file with identity, ...
- research-articleMay 2022
Children's risk and benefit behaviours on social networking sites
AbstractDespite the age restrictions of social networking sites (SNS) averaging age 13 years, younger children are engaging with these sites (Ofcom, 2019). Research has shown that SNS use exposes the user to many risks, such as cyberbullying ...
Highlights- Children's social networking site access is associated with both risky and beneficial outcomes.
- research-articleApril 2022
When Worlds Collide: Boundary Management of Adolescent and Young Adult Childhood Cancer Survivors and Caregivers
- Elizabeth A. Ankrah,
- Arpita Bhattacharya,
- Lissamarie Donjuan,
- Franceli L. Cibrian,
- Lilibeth Torno,
- Anamara Ritt Olson,
- Joel Milam,
- Gillian Hayes
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 523, Pages 1–16https://doi.org/10.1145/3491102.3517544Adolescent and young adult childhood cancer survivors experience health complications, late or long-term biomedical complications, as well as economic and psychosocial challenges that can have a lifelong impact on their quality-of-life. As childhood ...
- research-articleApril 2022
Consent in the Age of AR: Investigating The Comfort With Displaying Personal Information in Augmented Reality
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 295, Pages 1–14https://doi.org/10.1145/3491102.3502140Social Media (SM) has shown that we adapt our communication and disclosure behaviors to available technological opportunities. Head-mounted Augmented Reality (AR) will soon allow to effortlessly display the information we disclosed not isolated from our ...
- research-articleApril 2022
Disclosure decisions and the moderating effects of privacy feedback and choice
AbstractTo address data concealment challenges, this study considers how perceived privacy and justice might drive users' information disclosure intentions. Two contextual factors (privacy feedback and choice) also might function as moderators ...
Highlights- Perceived justice and privacy explain disclosure intentions, with perceived privacy being the most important determinant.
- research-articleOctober 2021
Investigating Drug Addiction Discourse on YouTube
CSCW '21 Companion: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social ComputingPages 130–134https://doi.org/10.1145/3462204.3481762Drug addiction has become one of the most severe social problems in the United States. Recent research has turned attention to the possibility of using social media to detect opioid usages and offer interventions. However, most prior studies focus on ...
- research-articleDecember 2020
Auctions with external incentives: experimental evidence
International Journal of Game Theory (IJGT), Volume 49, Issue 4Pages 1003–1043https://doi.org/10.1007/s00182-020-00725-1AbstractWe consider auctions where bidders’ valuations are positively correlated with their productivity in a second-stage aftermarket. We test in the lab whether bidders recognize the opportunity to signal their productivity through their bidding and, ...
- ArticleNovember 2020
Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailer
AbstractToday many consumers prefer interactions with companies via chat and instant messaging, however, although in most cases it is now a virtual agent to handle the interactions, many of them feel it would be eerie if a chatbot pretended to be human. ...
- research-articleMarch 2020
Personal information and public health: Design tensions in sharing and monitoring wellbeing in pregnancy
International Journal of Human-Computer Studies (IJHC), Volume 135, Issue Chttps://doi.org/10.1016/j.ijhcs.2019.102373Highlights- Sharing personal data in public health is very different from the closed-circle of personal data use.
Mobile technologies are valuable tools for the self-report of mental health and wellbeing. These systems pose many unique design challenges which have received considerable attention within HCI, including the engagement of users. ...
- research-articleFebruary 2020
The effect of twitter dissemination on cost of equity: A big data approach
International Journal of Information Management: The Journal for Information Professionals (IJIM), Volume 50, Issue CPages 1–16https://doi.org/10.1016/j.ijinfomgt.2019.04.014Highlights- The study constructs a measure of firms’ dissemination of financial information by analyzing big data of firms’ tweets.
Reducing information asymmetry between investors and a firm can have an impact on the cost of equity, especially in an environment or times of uncertainty. New technologies can potentially help disseminate corporate financial ...