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- research-articleOctober 2024
"What a stupid way to do business": Towards an Understanding of Older Adults' Perceptions of Deceptive Patterns and Ways to Develop Resistance
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CHI PLAYArticle No.: 348, Pages 1–31https://doi.org/10.1145/3677113There are growing efforts to reduce the harmful effects of deceptive patterns pervasively employed on e-commerce websites. However, efforts to produce new guidelines and introduce ethical design standards geared towards older adults have been limited. We ...
- research-articleOctober 2024
Growing Up With Dark Patterns: How Children Perceive Malicious User Interface Designs
NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer InteractionArticle No.: 25, Pages 1–17https://doi.org/10.1145/3679318.3685358Apps and websites increasingly employ dark patterns, malicious interface design strategies that nudge people towards making decisions against their best interests. So far, dark patterns research has focused almost exclusively on adults. Today, however, ...
- research-articleApril 2023
Don't Let Netflix Drive the Bus: User's Sense of Agency Over Time and Content Choice on Netflix
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 128, Pages 1–32https://doi.org/10.1145/3579604Users often turn to subscription video on demand (SVOD) platforms for entertainment. However, these platforms sometimes employ manipulative tactics that undermine a user's sense of agency over time and content choice to increase their share of a user's ...
- research-articleJune 2021
”I am Definitely Manipulated, Even When I am Aware of it. It’s Ridiculous!” - Dark Patterns from the End-User Perspective
DIS '21: Proceedings of the 2021 ACM Designing Interactive Systems ConferencePages 763–776https://doi.org/10.1145/3461778.3462086Online services pervasively employ manipulative designs (i.e., dark patterns) to influence users to purchase goods and subscriptions, spend more time on-site, or mindlessly accept the harvesting of their personal data. To protect users from the lure of ...
- research-articleMay 2019
Hi Doppelgänger : Towards Detecting Manipulation in News Comments
WWW '19: Companion Proceedings of The 2019 World Wide Web ConferencePages 197–205https://doi.org/10.1145/3308560.3316496Public opinion manipulation is a serious threat to society, potentially influencing elections and the political situation even in established democracies. The prevalence of online media and the opportunity for users to express opinions in comments ...