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- research-articleMay 2016
Help Me Please: Robot Politeness Strategies for Soliciting Help From Humans
CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing SystemsMay 2016, Pages 4945–4955https://doi.org/10.1145/2858036.2858217Robots that can leverage help from people could accomplish much more than robots that cannot. We present the results of two experiments that examine how robots can more effectively request help from people. Study 1 is a video prototype experiment (N=354),...
- abstractMay 2016
Feminizing Robots: User Responses to Gender Cues on Robot Body and Screen
CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing SystemsMay 2016, Pages 3107–3113https://doi.org/10.1145/2851581.2892428Robots are increasingly being deployed in a number of domains typically associated with female workers, e.g., caregiving. Although past robot morphology has favored a machine-like appearance that is often perceived as masculine, monitor-based robots ...
- research-articleFebruary 2012
Mixing metaphors in mobile remote presence
CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative WorkFebruary 2012, Pages 495–504https://doi.org/10.1145/2145204.2145281Metaphors for making sense of new communication technologies are important for setting user expectations about appropriate use of the technologies. When users do not share a common metaphorical model for using these technologies, interpersonal ...
- short-paperApril 2009
Social responses in mobile messaging: influence strategies, self-disclosure, and source orientation
- Dean Eckles,
- Doug Wightman,
- Claire Carlson,
- Attapol Thamrongrattanarit,
- Marcello Bastea-Forte,
- B. J. Fogg
CHI '09: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsApril 2009, Pages 1651–1654https://doi.org/10.1145/1518701.1518954This paper reports on a direct test of social responses to communication technologies theory (SRCT) with mobile messaging. SRCT predicts that people will mindlessly respond to computers in social ways that mirror their responses to humans. A field ...