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- extended-abstractJuly 2024
EduCUI: The First International Workshop for Conversational User Interfaces in Education
- Justin Edwards,
- Adelson de Araujo,
- Smit Desai,
- Jan de Wit,
- Heloisa Candello,
- Daniel J. Rough,
- Leigh Clark,
- Anni-Sofia Roberts,
- Benjamin R Cowan
CUI '24: Proceedings of the 6th ACM Conference on Conversational User InterfacesArticle No.: 63, Pages 1–4https://doi.org/10.1145/3640794.3669997This workshop aims to connect the Conversational User Interfaces (CUI) and the learning sciences and educational technologies (EduTech) communities through discussion of their shared view of the future of conversational user interfaces in educational ...
- research-articleJuly 2024
Cross-Cultural Validation of Partner Models for Voice User Interfaces
CUI '24: Proceedings of the 6th ACM Conference on Conversational User InterfacesArticle No.: 19, Pages 1–10https://doi.org/10.1145/3640794.3665537Recent research has begun to assess people’s perceptions of voice user interfaces (VUIs) as dialogue partners, termed partner models. Current self-report measures are only available in English, limiting research to English-speaking users. To improve the ...
- ArticleJune 2024
Embarking on Inclusive Voice User Interfaces: Initial Steps in Exploring Technology Integration Within the Seminar ‘AI and Educational Sciences’
Universal Access in Human-Computer InteractionPages 35–50https://doi.org/10.1007/978-3-031-60875-9_3AbstractVoice assistants, widely integrated into daily life, demonstrate vast potential across various applications, primarily catering to typical users with occasional focus on children, the elderly (specifically those with dementia), but not yet ...
- ArticleJuly 2023
Learnability Assessment of Speech-Based Intelligent Personal Assistants by Older Adults
Human Aspects of IT for the Aged PopulationPages 321–347https://doi.org/10.1007/978-3-031-34866-2_24AbstractOlder adults often have problems and difficulties with adopting technologies but the popularity of technology usage among older adults had increased significantly in recent years. Separately, Speech-Based Intelligent Personal Assistants (sIPA) or ...
- extended-abstractJuly 2023
Creation through Conversation - A Provocation
CUI '23: Proceedings of the 5th International Conference on Conversational User InterfacesArticle No.: 6, Pages 1–4https://doi.org/10.1145/3571884.3603762(A sonnet)
A new force awakened this year ’23.
A friend, or a foe, or a weapon - all three?
Too early to say, but too plainly to see;
that this is the Year Of The ChatGPT.
Does this spell the end of CUI as we know it?
If so, can we stop it, or ...
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- research-articleJuly 2023
Rewriting the Script: Adapting Text Instructions for Voice Interaction
DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems ConferencePages 2233–2248https://doi.org/10.1145/3563657.3596059Voice assistants have sharply risen in popularity in recent years, but their use has been limited mostly to simple applications like music, hands-free search, or control of internet-of-things devices. What would it take for voice assistants to guide ...
- research-articleNovember 2022
Understanding How to Administer Voice Surveys through Smart Speakers
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue CSCW2Article No.: 548, Pages 1–32https://doi.org/10.1145/3555606Smart speakers have become exceedingly popular and entered many people's homes due to their ability to engage users with natural conversations. Researchers have also looked into using smart speakers as an interface to collect self-reported health data ...
- research-articleJanuary 2023
Sorry, I don’t Understand: Improving Voice User Interface Testing
ASE '22: Proceedings of the 37th IEEE/ACM International Conference on Automated Software EngineeringArticle No.: 96, Pages 1–12https://doi.org/10.1145/3551349.3556934Voice-based virtual assistants are becoming increasingly popular. Such systems provide frameworks to developers on which they can build their own apps. End-users can interact with such apps through a Voice User Interface (VUI), which allows to use ...
- short-paperSeptember 2022
Ethical Self-Disclosing Voice User Interfaces for Delivery of News
CUI '22: Proceedings of the 4th Conference on Conversational User InterfacesArticle No.: 9, Pages 1–4https://doi.org/10.1145/3543829.3544532Voice User Interfaces (VUIs) such as Alexa and Google Home that use human-like design cues are an increasingly popular means for accessing news. Self-disclosure in particular may be used to build relationships of trust with users who may reveal intimate ...
- research-articleApril 2022
StoryBuddy: A Human-AI Collaborative Chatbot for Parent-Child Interactive Storytelling with Flexible Parental Involvement
- Zheng Zhang,
- Ying Xu,
- Yanhao Wang,
- Bingsheng Yao,
- Daniel Ritchie,
- Tongshuang Wu,
- Mo Yu,
- Dakuo Wang,
- Toby Jia-Jun Li
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 218, Pages 1–21https://doi.org/10.1145/3491102.3517479Despite its benefits for children’s skill development and parent-child bonding, many parents do not often engage in interactive storytelling by having story-related dialogues with their child due to limited availability or challenges in coming up with ...
- research-articleApril 2022
Unpacking Practitioners’ Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 55, Pages 1–10https://doi.org/10.1145/3491102.3517623Recent HCI research has sought to develop guidelines—‘heuristics’, ‘best practices’, ‘principles’ and so on—for voice user interfaces (VUI) to aid both practitioners and researchers in improving the quality of VUI-based design. However, limited research ...
- research-articleApril 2022
The Last Decade of HCI Research on Children and Voice-based Conversational Agents
- Radhika Garg,
- Hua Cui,
- Spencer Seligson,
- Bo Zhang,
- Martin Porcheron,
- Leigh Clark,
- Benjamin R. Cowan,
- Erin Beneteau
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 149, Pages 1–19https://doi.org/10.1145/3491102.3502016Voice-based Conversational Agents (CAs) are increasingly being used by children. Through a review of 38 research papers, this work maps trends, themes, and methods of empirical research on children and CAs in HCI research over the last decade. A ...
- panelApril 2022
Alexa, Tell Me a Joke!: "Voice Interfaces are Truly Inclusive"
CHI EA '22: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 148, Pages 1–3https://doi.org/10.1145/3491101.3516508Speech and voice interaction is often hailed as a natural form of interaction and thus more inclusive for a larger portion of users. But, how accurate is this claim? In this panel, we challenge existing assumptions that voice and speech interaction is ...
- research-articleNovember 2021
Examining Narrative Sonification: Using First-Person Retrospection Methods to Translate Radio Production to Interaction Design
ACM Transactions on Computer-Human Interaction (TOCHI), Volume 28, Issue 6Article No.: 41, Pages 1–34https://doi.org/10.1145/3461762We present a first-person, retrospective exploration of two radio sonification pieces that employ narrative scaffolding to teach audiences how to listen to data. To decelerate and articulate design processes that occurred at the rapid pace of radio ...
- research-articleOctober 2021
Just Speak It: Minimize Cognitive Load for Eyes-Free Text Editing with a Smart Voice Assistant
UIST '21: The 34th Annual ACM Symposium on User Interface Software and TechnologyPages 910–921https://doi.org/10.1145/3472749.3474795Entering text precisely by voice, users might encounter colloquial inserts, inappropriate wording, and recognition errors, which brings difficulties to voice editing. Users need to locate the errors and then correct them. In eyes-free scenarios, this ...
- extended-abstractSeptember 2021
CUI @ Auto-UI: Exploring the Fortunate and Unfortunate Futures of Conversational Automotive User Interfaces
- Justin Edwards,
- Philipp Wintersberger,
- Leigh Clark,
- Daniel Rough,
- Philip R Doyle,
- Victoria Banks,
- Adam Wyner,
- Christian P. Janssen,
- Benjamin R. Cowan
AutomotiveUI '21 Adjunct: 13th International Conference on Automotive User Interfaces and Interactive Vehicular ApplicationsPages 186–189https://doi.org/10.1145/3473682.3479717This work aims to connect the Automotive User Interfaces (Auto-UI) and Conversational User Interfaces (CUI) communities through discussion of their shared view of the future of automotive conversational user interfaces. The workshop aims to encourage ...
- research-articleJuly 2021
“Try, Try, Try Again:” Sequence Analysis of User Interaction Data with a Voice User Interface
CUI '21: Proceedings of the 3rd Conference on Conversational User InterfacesArticle No.: 18, Pages 1–8https://doi.org/10.1145/3469595.3469613Voice User Interfaces (VUIs) pose challenges for users to learn the system’s supported features and commands. Users often rely on trial-and-error to navigate VUI dialogues and complete desired tasks. The order in which users try different commands ...
- short-paperJuly 2021
Conservation Through Conversation - A Provocation
CUI '21: Proceedings of the 3rd Conference on Conversational User InterfacesArticle No.: 7, Pages 1–3https://doi.org/10.1145/3469595.3469602The world is in the midst of an ecological crisis. Biodiversity is plummeting, the ice caps are melting, rainforest wildlife is being slaughtered wholesale for palm oil plantations, and we’re consuming far too much of the planet’s resources. The volume ...
- extended-abstractJune 2021
Learning to Listen to Data: Voice Interaction, Sonification, and Narrative
DIS '21 Companion: Companion Publication of the 2021 ACM Designing Interactive Systems ConferencePages 7–10https://doi.org/10.1145/3468002.3468231My dissertation explores how to help people learn to listen to data through new voice-first technological capabilities, by combining narrative storytelling and data sonification. For example, what if a voice assistant could help you craft personalized ...
- research-articleJune 2021
DIY assistant: a multi-modal end-user programmable virtual assistant
PLDI 2021: Proceedings of the 42nd ACM SIGPLAN International Conference on Programming Language Design and ImplementationPages 312–327https://doi.org/10.1145/3453483.3454046While Alexa can perform over 100,000 skills, its capability covers only a fraction of what is possible on the web. Individuals need and want to automate a long tail of web-based tasks which often involve visiting different websites and require ...