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Connor T Esterwood

My research investigates the capacity of robots to repair and restore trust in the aftermath of trust violations. Robots are technological entities that combine artificial intelligence with physical materiality, leading humans to perceive them as social agents and collaborative teammates. Trust is a vital component of any successful collaboration, but it is fragile, dynamic, and at times easily broken. A literature review suggests that while there are methods to rebuild and restore trust, the effectiveness of trust repairs carried out by robots can vary greatly. My research aims to expand on existing theories of trust repair by investigating the underlying mechanisms that contribute to successful trust repair between humans and robots. Ultimately, the goal is to enhance the development of robots that can successfully rebuild trust with humans, thereby improving the overall interaction between humans and machines.
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