Interfaces

We developed a method for managing the characteristics of a bank's card holder portfolio in an optimal manner. The annual percentage rate (APR) and credit line of an account influence card use and bank profitability. Consumers find low APRs and high ...

Fractional aircraft ownership programs have revolutionized corporate aviation. For a fraction of the cost, they offer owners the comfort and convenience of a full-time flight department. However, fractional management companies (FMCs) have costly ...

SES Americom Inc. will launch AMC-12, the first of its new generation of communication satellites, in early 2004. This satellite has 24 highly sophisticated transponders, each of which can serve up to three markets simultaneously. By changing the ...

GE Energy Rentals, a business unit of General Electric Power Systems (GEPS), uses an automated Web-based application to assess customers' credit worthiness. GE's Global Research Center developed the system using quantitative business modeling and ...

Delta Air Lines periodically trains its cockpit crew members to maintain their flight qualifications. The negotiation of the new pilot working agreement (PWA) in June 2001 introduced a short and stringent planning cycle and a new training-pay structure ...

Companies that maintain Web sites can make considerable revenue by running advertisements, and they therefore compete to attract advertisers. The ability to deliver high click-through rates on a site can attract advertisers and, under an appropriate ...

People meet many (if not most) proposed changes of systems with answers to the question, "What's wrong with the suggestion?" This focus prevents the implementation of many potentially innovative changes. An alternative question is preferable: "How can ...

In 1997, an INFORMS task force published the results of a study measuring the damage done to operations research/management science (OR/MS) content in business schools after the Association to Advance Collegiate Schools of Business (AACSB) removed OR/MS ...

Using survey data from 240 US corporations, we evaluated practitioners' use and satisfaction with forecasting software and its performance. Despite the many commercial forecasting software packages, only 10.8 percent of the respondents reported using ...

The range of books reviewed is wide, covering theory and applications in operations research, statistics, management science, econometrics, mathematics, computers, and information systems (no software is reviewed). In addition, we include books in other ...