User-Sensitive Inclusive Design
Although “User-Centred”, “Participatory”, and other similar design approaches have proved to be very valuable for mainstream design, their principles are more difficult to apply successfully when the user group contains, or is composed of, older and/or ...
The effect of previous exposure to technology on acceptance and its importance in usability and accessibility engineering
In Usability and Accessibility Engineering, metric standards are vital. However, the development of a set of reciprocal metrics—which can serve as an extension of, and supplement to, current standards—becomes indispensable when the specific needs of end-...
The barriers that older novices encounter to computer use
A course on computers was run for computer beginners aged over 55. An iterative and flexible approach aimed to ensure that students’ anxieties and difficulties were addressed as the course proceeded. Several layers of difficulty were encountered, ...
Dialogue based interfaces for universal access
Conversation provides an excellent means of communication for almost all people. Consequently, a conversational interface is an excellent mechanism for allowing people to interact with systems. Conversational systems are an active research area, but a ...
User modelling and cognitive user support: towards structured development
Model-driven engineering approaches have turned out useful when handling different perspectives on human–computer interaction, such as user profiles and problem-domain data. Their latest flavour, Model-Driven Architecture (MDA®), targets towards ...
Inclusive design: beyond capabilities towards context of use
Inclusive design is oriented to a particular outcome, to ensure that products and services address the needs of the widest possible audience. Approaches towards achieving this aim include the use of ergonometric data to predict product exclusion and the ...
User sensitive research in e-learning: exploring the role of individual user characteristics
The increasing need for active and accessible learning in the inclusive knowledge society drives the demand for e-learning that engages users much more effectively than ever before. In this context, it is crucial to conduct research that embraces ...
The design-by-adaptation approach to universal access: learning from videogame technology
This paper proposes an alternative approach to the design of universally accessible interfaces to that provided by formal design frameworks applied ab initio to the development of new software. This approach, design-by-adaptation, involves the transfer ...
A diversity-sensitive evaluation method
This paper presents an evaluation method, along with the underlying theory, for assessing interactive systems and specifying their quality in terms of universal access. The method is an adaptation of traditional walkthroughs and is aimed to incorporate ...
