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- research-articleOctober 2010
Untangling the mess -- a redesign of a technical environment for a telecommunication company call centre: part II: capturing a valid order for a telecommunication service
NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending BoundariesOctober 2010, Pages 857–862https://doi.org/10.1145/1868914.1869047The technical environment in a call center for a telecommunications company has exploded in the past years and is now in bad need of a redesign. In a previous paper [3] we described how we used probes in order to understand the user needs for such a ...
- short-paperOctober 2010
Visualizing the text of Philip Pullman's trilogy "His Dark Materials"
NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending BoundariesOctober 2010, Pages 759–764https://doi.org/10.1145/1868914.1869023Digital technologies have repeatedly redefined the paper world of books. Digital printing has overhauled the publishing processes, and the internet has revolutionized the way audiences and authors connect to share their enthusiasm and criticism. Now the ...
- short-paperOctober 2010
Evaluating game genres for tagging images
NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending BoundariesOctober 2010, Pages 659–662https://doi.org/10.1145/1868914.1868998Applications that use games to harness human intelligence are increasing in popularity and such games are also known as Games With A Purpose (GWAP). Most GWAPs are collaborative in nature, requiring pairs of players to cooperate in a game to receive ...
- short-paperOctober 2010
User perception of interruptions in multimedia annotation tasks
NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending BoundariesOctober 2010, Pages 619–622https://doi.org/10.1145/1868914.1868988For mixed-initiative multimedia annotation systems an effective dialogue between the system and user is critical. In order to inform the development of such dialogue a clear insight into the impact of interruptions upon the perceptions of the user is ...
- research-articleOctober 2010
Location-based crowdsourcing: extending crowdsourcing to the real world
NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending BoundariesOctober 2010, Pages 13–22https://doi.org/10.1145/1868914.1868921The WWW and the mobile phone have become an essential means for sharing implicitly and explicitly generated information and a communication platform for many people. With the increasing ubiquity of location sensing included in mobile devices we ...