Complex social challenges coupled with crippling financial resources have increased the need for collaboration at the local government level. In this research, I examine the factors that influence the use of social media for intra-agency collaboration ...

Digital technologies have been perceived as a means of facilitating governance in addressing complex, dynamic policy problems. Yet, technology alone cannot resolve interdependencies among divergent organizations operating at different levels of ...

Safety is a concern for most urban communities; residents interact in multiple ways with the police to address their safety concerns. Positive interactions with police help residents to feel safe. In developing countries, residents have started to use ...

The importance of IT collaboration between government agencies and private organizations has been already identified in the literature. However, there is still a gap about the determinants of success of such collaborations. Using survey data, we look at ...