The COVID-19 pandemic has led to the proliferation of non-face-to-face video-mediated communication such as through ZOOM or Google Meet. However, video-mediated communication has several limitations related to exchanging vocal reactions and non-verbal ...

The sudden transition to online education due to the COVID-19 pandemic created a lack of informal embodied social interactions between children. To address this, we developed What The Flock?, an online game for Active Breaks for children in primary and ...

Gaze is one of the most important communication cues in face-to-face collaboration. However, in remote collaboration, sharing dynamic gaze information is more difficult. In this research, we investigate how sharing gaze behavioural cues can improve ...

Modern teamwork often happens between subgroups located in different countries. Members of the same subgroup prefer to communicate in their native language for efficiency, which increases the coordination cost between subgroups. The current study extends ...

Enabling healthier online deliberation around issues of public concerns is an increasingly vital challenge in nowadays society. Two fundamental components of a healthier deliberation are: i. the capability of people to make sense of what they read, so ...

In the context of office-work meetings, it has become a norm that one or more participants attend remotely while others are in the (physical) meeting room–the social situation that has been studied as “hybrid meetings’’. We examine whether incorporating ...

We report the opportunities and challenges of parallel chat in work-related video meetings, drawing on a study of Microsoft employees’ remote meeting experiences during the COVID-19 pandemic.

We find that parallel chat allows groups to communicate ...

Storytelling is a common creative activity for children. During storytelling, children need creative support and are subjected to cognitive challenges. This paper explores a co-creative agent - StoryDrawer, which supports children in creating oral ...

It is a prevalent behavior of having a chat with strangers in online settings where people can easily gather. Yet, people often find it difficult to initiate and maintain conversation due to the lack of information about strangers. Hence, we aimed to ...

For immigrant families, instant messaging family groups are a common platform for sharing and discussing health-related information. Immigrants often maintain contact with their family abroad and trust information in shared IM family groups more than the ...

Military planners use “Operational Design” (OD) methods to develop an understanding of systems and relationships in complex operational environments. Here, we present Causeworks, a visual analytics application for OD teams to collaboratively build causal ...

This work looks into the current state of sharing ephemeral versus permanent content on common social media platforms. Previous research has indicated that ephemerality of content, content that has an expiration date or time, can support users’ identity ...

During the COVID-19 pandemic, Chinese social media platform Weibo created a special super-topic for online users to seek help through posts or provide help through comments. Prior work has analyzed online help-seeking and help-providing messages during ...

Video-based learning and digital note-taking are widely adopted by online learners. To investigate how to better support self-paced online learners’ note-taking and learning activities, we presented and evaluated NoteCoStruct, a digital note-taking and ...

The pandemic has caused a significant increase in the use of videoconferencing for oral presentations. Prior work demonstrated that an embodied conversational agent that co-delivers an oral presentation could be used in face-to-face presentations to ...

Sharing humor within a team can have various benefits. In multilingual teams, however, it is often challenging for nonnative-speaking members (NNS) of the team to fully understand the humor shared among native speakers (NS). In an interview study with 28 ...

Continuous location sharing (CLS) can foster intimacy, for example, for couples in long-distance relationships. However, turning off CLS can then raise suspicions. To address this, we developed nuanced sharing settings in a focus group (N = 6) and ...

UX practitioners increasingly rely on online communities to collaborate on and discuss complex design problems. Understanding how these platforms flourish is thus of interest to both HCI academia and the broader UX discipline. In this study, we ...

It is known that social support is beneficial for mental health. With the development of social media, social support could also influence the development of online mental health communities. However, few studies examined these effects from the ...