The Android operating system runs on more than 2 billion smartphones, tablets, and other devices. In this case study, we go behind the scenes of the user experience research process at Google that led to the design of Android 9 Pie's system navigation. ...

This paper is designed to guide user-centered design professionals in running negotiations of usability cost justification with product owners. The paper introduces hacks that can be used by usability professionals to convince entrepreneurs or other ...

Demands of the fast paced tech industry can leave little time for rigorous UX research. Some teams may not even have dedicated UX researchers or access to users. This workshop will focus on teaching various research methods to apply in 24 hours or less, ...

When it comes to how we define success metrics for our products, teams often leave out the user. Daily active users, conversion rates, % uptime, CSAT - these are all important metrics to keep track of from a product and business perspective, but none of ...

As Voice User Interfaces gain popularity and appear in many devices in the commercial market (such as Google Home, Amazon Alexa, Siri, etc), designers must address the new usability challenges that come with using voice as a primary form of interaction. ...

The sociotechnical approach to the design of interactive systems has been seen as a means of acknowledging and understanding the benefits and risks of emerging and innovative technologies. However, implementing such an approach in practice is easier ...

Our smartphones are constantly fighting to capture our attention, oftentimes causing significant disruption in professional and social contexts. In contrast with prior smart notification systems work focused on external contextual information (e.g., ...

Handheld mobile device use is dominated by touch interfaces; keyboards and other physical inputs are disappearing. In parallel, there is a trend towards more sophisticated devices supporting complex use. While touch devices are usable, the user ...

People with a visual impairment (PVI) often experience difficulties with wayfinding. Current navigation applications have limited communication channels and do not provide detailed enough information to support PVI. By transmitting wayfinding ...

In this work we present the smart eyewear demo setup consisting of the software platform for cognitive and social interaction assessments in the wild, with several application cases and a demonstration of activity recognition in real-time. The platform ...

We present an indoor navigation system, SCAN, which displays the user's current location on a user-scanned indoor map. Smartphones use the global positioning system (GPS) to determine their position on the earth, but it does not work in interior ...

In this paper, we propose a wrist rehabilitation support system using a smartphone app. There are several issues with the conventional wrist rehabilitation systems, primarily that there is no method for quantitatively evaluating whether it has been ...

WatchPen illustrates how cross-device interactions can inspire and extend the design space of pen-based interactions into new, expressive directions. We demonstrate WatchPen, a smartwatch mounted on a passive, capacitive stylus that: (1) senses the ...

We present a platform to prototype spatial user interfaces for smart watches relative to the user's body. We show the general feasibility and present 2 applications. The first application scenario enable users "pin" applications in the air around them ...

Seniors are increasingly using the Internet. However, their adoption of available services such as social media is often restricted by their limited experience with new technologies. At the same time, there is significant interest in designing ...

Speech is increasingly being used as a method for text entry, especially on commercial mobile devices such as smartphones. While automatic speech recognition has seen great advances, factors like acoustic noise, differences in language or accents can ...

To efficiently edit first-person videos, manually highlighting important scenes while recording is helpful. However, little study has been performed on how such annotation contributes to video editing and affects user behavior during recording. To ...

We develop a system which generates summaries from seniors' indoor-activity videos captured by a social robot to help remote family members know their seniors' daily activities at home. Unlike the traditional video summarization datasets, indoor videos ...

An ideal mobile user interface provides users with just the information they want, when they want it. We believe that sensors in the ambient environment can help automatically showcase this information. In this paper, we describe how we inferred users' ...

In agile development, lean UX designers perform rapid prototyping and quick evaluation of prototypes to ensure fast releases. To understand designers' workflow during rapid prototyping, we interviewed 15 lean UX designers. We identified the following ...