Does the speed of adopting environmental practices impact financial benefits? The strategy literature discusses the contingencies under which firms can gain an early‐mover advantage or a late‐mover advantage. This research examines the effect of ...

We investigate how organizations embedded in a supply system collectively respond to risks and seize opportunities arising from crisis events under shifting forms of uncertainty. Using the United Kingdom (UK) medicine supply system as the ...

• In supply systems, learning evolves as crisis events unfold, changing from surface (know‐what) to deep (know‐why and ‐how) to transcendent (understanding system effects into the future and in relation to other supply systems).
• As learning ...

As the world becomes increasingly reliant on open‐source software (OSS) development platforms, collaborative communication networks are becoming more complex, resulting in non‐trivial effects on project performance. This study examines the ...

The operations management community has recognized operational excellence as a contemporary arena comprising a full spectrum of research paradigms. However, there is a dearth of theoretical development aimed at understanding and unpacking ...

• Service firms implement operational improvement practices to enhance their competitiveness, but only a few firms succeed.
• Individual operational improvement practices are insufficient for a service firm to gain a competitive advantage when ...

Health promotion and disease prevention requires health systems address the patients' social needs using new care delivery models. Yet, research in this area has stalled for several reasons. We study a partnership model of care that couples ...

• The food and health partnership model of care helps stabilize patient health outcomes, curbing the progressive risk of chronic conditions like obesity, hypertension, and diabetes.
• Patients with co‐morbid conditions had greater search, ...

Multiparty alliances (MPAs) are increasingly used to deliver large utilities infrastructure projects on‐time, on‐budget, and to specified quality. In theory, MPAs should help buyers to coordinate suppliers, enable concurrent scheduling, and ...

Embedded in networks of relationships, firms are who they buy from and sell to. As a result, a firm's corporate social responsibility (CSR) practices can be influenced by CSR practices of its customers and suppliers—known as CSR diffusion. This ...

• CSR spreads through the supply chain relationally and directionally, with positive impacts originating from customers and negative impacts from suppliers.
• Direct connections between a firm's customers and suppliers amplify the positive ...

Project‐based interorganizational networks are temporary and dynamic, and significantly different from stable networks for mass production. However, empirical studies on project‐based interorganizational networks are scant. Drawing upon the ...

• In project‐based industries such as the movie industry, the industry network comprises various companies and can be categorized into production and distribution networks.
• When a movie is produced by companies at the center of the production ...

We investigate the impact of performance feedback delivered to front‐line workers through new digital technologies in the manufacturing sector. Our study takes place in a globally operating manufacturing company that employs smartwatches for ...

• Getting performance feedback right enhances productivity in manufacturing.
• In a field experiment conducted in two factories, shop floor workers received various types of feedback through smartwatches for a duration of 9 weeks.
• Productivity ...

Climate change, primarily driven by greenhouse gas emissions (GHGs), is a pressing environmental and societal concern. Carbon neutrality, or net zero, involves reducing carbon dioxide emissions, the most common GHG, and then balancing residual ...

We explore how organizations leverage algorithms to improve knowledge work in contexts where the tasks require skilled work, as distinct from routine tasks that have traditionally been the focus of academic enquiry. Drawing on a multiple‐case ...

• When using algorithms to improve knowledge work, there are two choices: to automate a given task or to re‐engineer the entire process.
• Re‐engineering the process tends to yield greater operational improvements.
• Socializing and validating the ...

When making decisions about their commitments to environmental practices and performance, suppliers face heterogenous institutional logics and their diverse prescriptions for action. How do suppliers respond to such institutional complexity? We ...

• Buyers should become aware of how they are embedded in their extended supply network to determine whether they, or their peers, may exert greater influence through a mimetic mechanism.
• Besides selection, coercion, and collaboration, most ...