Abstract
This paper describes a one-day INTERACT 2021 workshop on remote testing with users as participants. Remote user testing has been around since the mid-nineties, but the Covid-19 pandemic has boosted the interest in remote working in general and thus also remote testing. The workshop aim is to present and discuss the current state-of-the-art of remote testing methods and identify emerging trends. Subjects that will be discussed include, but are not restricted to: Remote testing methods and platforms; capturing of quantitative as well as qualitative data; moderated, unmoderated and remotely moderated tests; testing of physical products; and remote testing of participants with special needs.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Castillo, J.C., Hartson, H.R., and Hix, D.: Remote usability evaluation at a glance * (Technical report) (1997). https://doi.org/10.1145/286498.286736
Hammontree, M.L., Weiler, P., Nayak, N.P.: Remote usability testing. Interactions 1, 21–25 (1994)
Hartson, H.R., Castillo, J.C., Kelso, J., Neale, W.C., Kamler, J.: Remote evaluation: the network as an extension of the usability laboratory. In: Conference on Human Factors in Computing Systems - Proceedings, pp. 228–235. ACM Press, New York (1996). https://doi.org/10.1145/238386.238511
Safire, M.: Remote moderated usability: what, why and how. In: 12th Annual Usability Professionals Association Conference, Phoenix, AZ (2003)
Dray, S., Siegel, D.: Remote possibilities? International usability testing at a distance. Interactions. 11, 10–17 (2004)
Bernheim Brush, A. J., Ames, M., and Davis, J.: A comparison of synchronous remote and local usability studies for an expert interface. In: Conference on Human Factors in Computing Systems - Proceedings, pp. 1179–1182, April 2015. https://doi.org/10.1145/985921.986018
Bruun, A., Gull, P., Hofmeister, L., Stage, J.: Let your users do the testing: a comparison of three remote asynchronous usability testing methods. In: Conference on Human Factors in Computing Systems - Proceedings, pp. 1619–1628. ACM Press, New York (2009). https://doi.org/10.1145/1518701.1518948
Preely. https://preely.com
Sketch. https://www.sketch.com/
Figma. https://www.figma.com/
InVision. https://www.invisionapp.com/
Adobe XD. https://www.adobe.com/products/xd.html
Maze. https://maze.co/
UserTesting. https://www.usertesting.com/
UseBerry. https://www.useberry.com/
UserTribe. https://usertribe.com/
UserZoom. https://www.userzoom.com/
LookBack. https://lookback.io/
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 IFIP International Federation for Information Processing
About this paper
Cite this paper
Larsen, L.B., Øvad, T., Nielsen, L., Larusdottir, M. (2021). Remote User Testing. In: Ardito, C., et al. Human-Computer Interaction – INTERACT 2021. INTERACT 2021. Lecture Notes in Computer Science(), vol 12936. Springer, Cham. https://doi.org/10.1007/978-3-030-85607-6_81
Download citation
DOI: https://doi.org/10.1007/978-3-030-85607-6_81
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-85606-9
Online ISBN: 978-3-030-85607-6
eBook Packages: Computer ScienceComputer Science (R0)