Abstract
As many business processes are collaborative in nature, process leaders or process managers play a pivotal role designing collaboration processes for organization. To support the design task of creating a new collaborative business process, best practices or design patterns can be used as building blocks. For such purposes, a library of design patterns and guidelines would be useful, not only to capture the best practices for different activities in the process in a database, but to also offer the users of this database support in selecting and combining such patterns, and in creating the process design. This paper describes the requirements for a tool for pattern based collaboration process design, specifically for design efforts following the Collaboration Engineering approach.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Briggs, R.O.: The Value Frequency Model: Towards a Theoretical Understanding of Organizational Change. In: Seifert, S., Weinhardt, C. (eds.) International Conference on Group Decision and Negotiation, Universtatsverlag Karlsruhe, Karlsruhe (2006)
Alexander, C.: The Timeless Way of Building. Oxford University Press, New York (1979)
Gamma, E., Helm, R., Johnson, R., Vlissides, J.: Elements of Reusable Object-Oriented Software. Addison-Wesley Publishing Company, Reading (1995)
Lukosch, S., Schümmer, T.: Groupware Development Support with Technology Patterns. International Journal of Human Computer Systems 64 (2006)
Rising, L.: Design Patterns in Communication Software. Cambridge University Press, Cambridge (2001)
van der Aalst, W.M.P., ter Hofstede, A.H.M., Kiepuszewski, B.: Workflow Patterns. Distributed and Parallel Databases 14, 5–51 (2003)
Niegemann, H.M., Domagk, S.: ELEN Project Evaluation Report (2005), http://www2tisip.no/E-LEN
Khazanchi, D., Zigurs, I.: An Assessment Framework for Discovering and Using Patterns in Virtual Project Management. In: Sprague, R.H. (ed.) Hawaii International Conference on System Science, IEEE Computer Society Press, Waikoloa (2007)
Kolfschoten, G.L., Briggs, R.O., de Vreede, G.J., Jacobs, P.H.M., Appelman, J.H.: Conceptual Foundation of the ThinkLet Concept for Collaboration Engineering. International Journal of Human Computer Science 64, 611–621 (2006)
de Vreede, G.J., Briggs, R.O., Kolfschoten, G.L.: ThinkLets: A Pattern Language for Facilitated and Practitioner-Guided Collaboration Processes. International Journal of Computer Applications in Technology 25, 140–154 (2006)
IEEE Std 1348: IEEE Recommended Practice for the Adoption of Computer-Aided Software Engineering (CASE) Tools (1995)
Grover, V., Kettinger, W.J.: Business Process Change; Reengineering Concepts, Methods and Technologies. Idea group Publishing, Harrisburg (1995)
O’Neill, P., Sohal, A.S.: Business Process Reengineering, A Review of Recent Literature. Technovation 19, 571–581 (1999)
Mayer, R.: IDEF0 Functional Modelling. Knowledge Based Systems, Inc, College Station, TX (1990)
Marca, D.A., McGowan, C.L.: Structured Analysis and Design Technique. McGraw Hill, Inc., New York, NY (1987)
Couger, J.D.: Creative Problem Solving And Opportunity Finding. Boyd And Fraser, Mass (1995)
Ackoff, R.L.: The Art of Problem Solving. John Wiley & Sons, Chichester (1978)
Mitroff, I.I., Betz, F., Pondly, L.R., Sagasty, F.: On Managing Science In The Systems Age: Two Schemas For The Study Of Science As A Whole Systems Phenomenon. TIMS Interfaces 4, 46–58 (1974)
Simon, H.A.: The Structure Of Ill Structured Problems. Artificial Intelligence 4, 181–201 (1973)
Checkland, P.B.: Systems Thinking, Systems Practice. John Wiley & Sons, Chichester (1981)
Sol, H.G.: Simulation in information systems development. Rijksuniversiteit Groningen, Groningen, the Netherlands (1982)
Briggs, R.O., Kolfschoten, G.L., de Vreede, G.J., Dean, D.L.: Defining Key Concepts for Collaboration Engineering. In: Americas Conference on Information Systems, AIS, Acapulco, Mexico, vol. 12 (2006)
Kolfschoten, G.L., van der Hulst, S.: Collaboration Process Design Transition to Practitioners: Requirements from a Cognitive Load Perspective. In: Seifert, S., Weinhardt, C. (eds.) International Conference on Group Decision and Negotiation, Universtatsverlag Karlsruhe, Karlsruhe (2006)
Kolfschoten, G.L., den Hengst, M., de Vreede, G.J.: Issues in the Design of Facilitated Collaboration Processes. In: Group Decision and Negotiation (in press)
Kolfschoten, G.L., de Vreede, G.J., Chakrapani, A., Koneri, P.: A Design Approach for Collaboration Engineering. In: Briggs, R.O., Nunamaker, Jr., J.F. (eds.) First HICSS Symposium on Case and Field Studies of Collaboration, Kauai (in press)
Briggs, R.O., de Vreede, G.J., Nunamaker Jr., J.F.: Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems. Journal of Management Information Systems 19, 31–63 (2003)
Briggs, R.O., de Vreede, G.J., Nunamaker Jr., J.F., David, T.H.: ThinkLets: Achieving Predictable, Repeatable Patterns of Group Interaction with Group Support Systems. In: Hawaii International Conference on System Sciences, IEEE Computer Society Press, Los Alamitos (2001)
Vreede, G.J., de Briggs, R.O.: ThinkLets: Five Examples Of Creating Patterns Of Group Interaction. In: Ackermann, F., Vreede, G.J.d. (eds.) Group Decision & Negotiation, pp. 199–208. La Rochelle, France (2001)
Kolfschoten, G.L., Appelman, J.H., Briggs, R.O., de Vreede, G.J.: Recurring Patterns of Facilitation Interventions in GSS Sessions. In: Hawaii International Conference On System Sciences, IEEE Computer Society Press, Los Alamitos (2004)
Kolfschoten, G.L., Briggs, R.O., Appelman, J.H., de Vreede, G.J.: ThinkLets as Building Blocks for Collaboration Processes: A Further Conceptualization. In: de Vreede, G.-J., Guerrero, L.A., Raventós, G.M. (eds.) CRIWG 2004. LNCS, vol. 3198, pp. 137–152. Springer, Heidelberg (2004)
Kolfschoten, G.L., Santanen, E.L.: Reconceptualizing Generate ThinkLets: the Role of the Modifier. In: Hawaii International Conference on System Science, IEEE Computer Society Press, Waikoloa (2007)
Kolfschoten, G.L., van Houten, S.P.A.: Predictable Patterns in Group Settings through the use of Rule Based Facilitation Interventions. In: Kersten, G.E., Rios, J. (eds.) Group Decision and Negotiation conference, Concordia University, Mt Tremblant (2007)
Kolfschoten, G.L., Rouwette, E.: Choice Criteria for Facilitation Techniques. In: Briggs, R.O., Nunamaker, Jr. (eds.) First HICSS Symposium on Case and Field Studies of Collaboration, Kauai (2006)
Kolfschoten, G.L., Rouwette, E.: Choice Criteria for Facilitation Techniques: A Preliminary Classification. In: Seifert, S., Weinhardt, C. (eds.) International Conference on Group Decision and Negotiation, Universtatsverlag Karlsruhe, Karlsruhe (2006)
de Vreede, G.J., Briggs, R.O.: Collaboration Engineering: Designing Repeatable Processes for High-Value Collaborative Tasks. In: Hawaii International Conference on System Science, IEEE Computer Society Press, Los Alamitos (2005)
Kolfschoten, G.L., Veen, W.: Tool Support for GSS Session Design. In: Hawaii International Conference on System Sciences, IEEE Computer Society Press, Los Alamitos (2005)
Techquila (2007), http://www.techquila.com/topicmaps.html
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kolfschoten, G.L., de Vreede, GJ., Briggs, R.O. (2007). Computer Aided Pattern-Based Collaboration Process Design: A Computer Aided Collaboration Engineering Tool. In: Haake, J.M., Ochoa, S.F., Cechich, A. (eds) Groupware: Design, Implementation, and Use. CRIWG 2007. Lecture Notes in Computer Science, vol 4715. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74812-0_13
Download citation
DOI: https://doi.org/10.1007/978-3-540-74812-0_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-74811-3
Online ISBN: 978-3-540-74812-0
eBook Packages: Computer ScienceComputer Science (R0)