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Web site accessibility: a study of six genres

Emily Jackson‐Sanborn (Emily Jackson‐Sanborn (emily.jackson.sanborn@duke. edu) is Reference and Digital Services Librarian at Perkins Library, Duke University, Durham, North Carolina, USA.)
Kerri Odess‐Harnish (Kerri Odess‐Harnish (kodessha@gettysburg.edu) is a Reference Instruction Librarian at Musselman Library, Gettysburg College, Gettysburg, Pennsylvania, USA.)
Nikki Warren (Nikki Warren (warrk@ils.unc.edu) is a Master’s Student, at the School of Information and Library Science, University of North Carolina, Chapel Hill, North Carolina, USA.)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 1 September 2002

2025

Abstract

There is much confusion over how the Americans with Disabilities Act and the Rehabilitation Act Amendments of 1998 will apply to the Internet. Based on current trends, it seems likely that they will soon be applicable to the commercial sector, as well as the government and education domains. Given this state of affairs, how much of the Internet is already accessible to those with disabilities? This study looks at the accessibility of six genres, or categories, of sites spread over three domains. Utilizing the evaluation software Bobby, this study finds that government sites are currently the most accessible, and popular commercial sites are the least. Educational possibilities are discussed to broaden the consideration of these issues during Web site design.

Keywords

Citation

Jackson‐Sanborn, E., Odess‐Harnish, K. and Warren, N. (2002), "Web site accessibility: a study of six genres", Library Hi Tech, Vol. 20 No. 3, pp. 308-317. https://doi.org/10.1108/07378830210444504

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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