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Information systems strategy and end-user application development

Authors:

Mary Sumner and

Robert KlepperAuthors Info & Claims

ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Volume 18, Issue 4

Pages 19 - 30

https://doi.org/10.1145/1017816.1017818

Published: 01 July 1987 Publication History

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Abstract

End-user computing in organizations with different information systems strategies was studied to determine the nature and characteristics of user-developed applications, systems development practices, quality assurance methods, and policies and procedures for end-user development. The findings showed that the information systems strategies of the firms studied did not markedly affect end-user computing activities. In most of these firms, strategic end-user systems were being designed by functional specialists, suggesting their role as catalysts for introducing strategic uses of information technology in user departments in which computing had been primarily valuable for operational efficiency in the past. Formal systems development practices such as data validation, documentation, and data security were not being followed, indicating a need for user training. Although policies and procedures for hardware and software acquisition were in effect, users were largely unaware of policies or guidelines addressing application development issues.

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Karlsson FHedström K(2014)End User Development and Information Security CultureProceedings of the Second International Conference on Human Aspects of Information Security, Privacy, and Trust - Volume 853310.1007/978-3-319-07620-1_22(246-257)Online publication date: 22-Jun-2014
https://dl.acm.org/doi/10.1007/978-3-319-07620-1_22
Le Blanc LJelassi T(2012)An empirical assessment of choice models for software selection: a comparison of the LWA and MAUT techniquesJournal of Decision Systems10.1080/12460125.1994.105116093:2(115-126)Online publication date: 31-May-2012
https://doi.org/10.1080/12460125.1994.10511609
Büyükkurt MVass E(2009)An Investigation of Factors Contributing to Satisfaction with End‐User Computing ProcessCanadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration10.1111/j.1936-4490.1993.tb00029.x10:3(212-228)Online publication date: 8-Apr-2009
https://doi.org/10.1111/j.1936-4490.1993.tb00029.x
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ACM SIGMIS Database: the DATABASE for Advances in Information Systems Volume 18, Issue 4

Summer 1987

47 pages

ISSN:0095-0033

EISSN:1532-0936

DOI:10.1145/1017816

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Association for Computing Machinery

New York, NY, United States

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Published: 01 July 1987

Published in SIGMIS Volume 18, Issue 4

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Karlsson FHedström K(2014)End User Development and Information Security CultureProceedings of the Second International Conference on Human Aspects of Information Security, Privacy, and Trust - Volume 853310.1007/978-3-319-07620-1_22(246-257)Online publication date: 22-Jun-2014
https://dl.acm.org/doi/10.1007/978-3-319-07620-1_22
Le Blanc LJelassi T(2012)An empirical assessment of choice models for software selection: a comparison of the LWA and MAUT techniquesJournal of Decision Systems10.1080/12460125.1994.105116093:2(115-126)Online publication date: 31-May-2012
https://doi.org/10.1080/12460125.1994.10511609
Büyükkurt MVass E(2009)An Investigation of Factors Contributing to Satisfaction with End‐User Computing ProcessCanadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration10.1111/j.1936-4490.1993.tb00029.x10:3(212-228)Online publication date: 8-Apr-2009
https://doi.org/10.1111/j.1936-4490.1993.tb00029.x
Blili SRaymond LRivard S(1998)Impact of task uncertainty, end-user involvement, and competence on the success of end-user computingInformation and Management10.1016/S0378-7206(97)00043-833:3(137-153)Online publication date: 12-Jan-1998
https://dl.acm.org/doi/10.1016/S0378-7206%2897%2900043-8
Brown C(1997)Examining the Emergence of Hybrid IS Governance SolutionsInformation Systems Research10.1287/isre.8.1.698:1(69-94)Online publication date: 1-Mar-1997
https://dl.acm.org/doi/10.1287/isre.8.1.69
Edberg DBowman B(1996)User-developed applicationsJournal of Management Information Systems10.1080/07421222.1996.1151811713:1(167-185)Online publication date: 1-Jun-1996
https://dl.acm.org/doi/10.1080/07421222.1996.11518117
Hawk SBariff M(1995)An examination of organizational strategies for supporting DSSInformation and Management10.1016/0378-7206(94)00033-F28:2(77-88)Online publication date: 1-Feb-1995
https://dl.acm.org/doi/10.1016/0378-7206%2894%2900033-F
Raymond LBergeron FRivard S(1993)Assessment of End-User Computing from an Organizational PerspectiveInformation Resources Management Journal10.4018/irmj.19930101026:1(14-25)Online publication date: 1-Jan-1993
https://dl.acm.org/doi/10.4018/irmj.1993010102
Brancheau JBrown C(1993)The management of end-user computingACM Computing Surveys10.1145/162124.16213825:4(437-482)Online publication date: 1-Dec-1993
https://dl.acm.org/doi/10.1145/162124.162138
Galletta DKing RRateb D(1993)The effect of expertise on software selectionACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/152841.15284224:2(7-20)Online publication date: 1-May-1993
https://dl.acm.org/doi/10.1145/152841.152842
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An examination of the relationship between end-user computing strategy and end-user satisfaction

Reconsidering End-User Development Definitions

End User Development and Information Security Culture

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