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Studying the multimodality/personalization couple in interactive and evolving environments: dynamic contextual adaptation of users tasks

Published: 25 November 2003 Publication History
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    Within the framework of my thesis within the Trigone Laboratory and in collaboration with the Cité Numérique, a subsidiary of the International group 3 Suisses, we have studied multichannel interactions in E-Commerce. This paper will thus describe the progression of our work as well as the work plan that we follow. It will also give a progress report on the results expected at the end of the first year of this thesis.

    References

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    1. Bourguin, G., Derycke, A., Tarby, J.C. Beyond the Interface: Co-Evolution inside Interactive Systems - A proposal founded on Activity Theory. Proceedings of IHM-HCI 2001 conference, Lille France, 10-14 september 2001, People and computer XV - Interaction without Frontiers, A. Blandford, J. Vanderdonckt, PH. Gray (eds), Springer Verlag, pp 297-310.
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    2. Clark, H.H. and Brennan, S. Grounding in Communication . In Perspectives on Socially Shared Cognition . Edited by L.B. Resnick, J. M. Levine and S. D. Teasley (eds). Pittsburgh: APA and LRDC. Pages 127-149 1991.
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    3. Clark, H. H. and Schaefer, E. F. Contributing to discourse . Cognitive Science, 13, 259-294. 1989.
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    4. Daft, R. L. and Lengel, R. H. 1984. Information Richness: A New Approach to Managerial Behavior and Organization Design. In Staw, B. M., & Cummings, L. L. (eds.) Research in Organizational Behavior (pp. 191-233), 6. Homewood, IL: JAI Press.
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    5. Dennis, A. R. and Valacich, J. S. Rethinking Media Richness: Towards a Theory Of Media Synchronicity. Proceedings of the 32 nd International Conference on System Sciences, Hawaii, january 1999.
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    6. Derycke, A. et Rouillard, J. La Personnalisation de l'Interaction dans des Contextes Multimodaux et Multicanaux : une Première Approche pour le Commerce Electronique, IHM 2002, Poitiers, 2002.
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    7. Rouillard, J., Derycke, A., Chevrin, V., Bayart, Y. When Marketing meets HCI: Multi-channel customer relationships and multimodality in the personalization perspective, HCI International 2003, Heraklion, Crete, Greece, 2003, pp. 626-603 Volume 2.
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    8. Short, J., Williams, E., and Christie, B. (1976). The Social Psychology of Telecommunications. New York: Wiley.

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    1. Studying the multimodality/personalization couple in interactive and evolving environments: dynamic contextual adaptation of users tasks

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          cover image ACM Other conferences
          IHM '03: Proceedings of the 15th Conference on l'Interaction Homme-Machine
          November 2003
          313 pages
          ISBN:1581138032
          DOI:10.1145/1063669
          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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          • AFIHM: Ass. Francophone d'Interaction Homme-Machine

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          Association for Computing Machinery

          New York, NY, United States

          Publication History

          Published: 25 November 2003

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          Author Tags

          1. E-marketing
          2. interaction
          3. multichannel

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