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Critical perspectives on dependability: an older person's experience of assistive technology

Published: 20 August 2005 Publication History

Abstract

This paper considers multiple meanings of dependability as part of a project investigating home based assistive and smart home technology for older people. It argues that because the term dependability is broad, clear levels of analysis must be articulated. It further situates engineering based definitions of dependability in wider critical perspectives. Five levels of analysis are proposed which expand from a single device to a set of devices in a particular building with primary and secondary users. These levels of analysis are then considered in relation to five contextual perspectives: the technological, the personal, the social, the cultural and the environmental. The approach is applied to a case study of an older person's experience of the installation of an automated front door.

References

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Age Concern: (2002). Concerned About Aging? The needs of older people: key issues and evidence. Age Concern and the National Council of Aging Report.
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Bright, K. (2003). People With Sensory Impairment. Living With Assistive Technology UMIST Conference.
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Coleman, R. (2003). A Vision for the Future. Living At Home With Technology. UMIST
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Venkatesh, A. (1996). Computers and Other Interactive Technologies for the Home. Communications of the ACM, 39(12).
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Wang, U. M. R., W; Arora, A., Xu J. (2000). Towards Dependable Home Networking: An Experience Report. Technical Report Microsoft Research.

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cover image ACM Other conferences
CC '05: Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
August 2005
218 pages
ISBN:1595932038
DOI:10.1145/1094562
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 August 2005

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