Article

Free access

Designing user interfaces from analyses of users' tasks

Authors:

Peter Johnson,

Stephanie Wilson,

Hilary JohnsonAuthors Info & Claims

CHI EA '97: CHI '97 Extended Abstracts on Human Factors in Computing Systems

Pages 160 - 161

https://doi.org/10.1145/1120212.1120322

Published: 22 March 1997 Publication History

PDF eReader

Abstract

This tutorial provides a detailed introduction to task analysis and task-based design. The focus of task analysis is the description of work tasks, while the focus of task-based design is designing interactive systems from the perspective of users' work. Techniques from psychology, ethnomethodology and sociology are used to analyse and describe users' current work tasks. A framework for modelling work tasks (Task Knowledge Structures) is used to represent relevant task information. Guidelines are provided to help the design team envision and reason about how current tasks might be changed and improved through the design of interactive systems. The envisioned task descriptions provide the focus for the design and development of interactive systems that will support the users' work.

References

[1]

Johnson, H. and Johnson, P. Integrating task analysis into system design: Surveying designers' needs. Ergonomics, 32, 11, 1989, 1451--1467.

Crossref

Google Scholar

[2]

Johnson, H. and Johnson, P. Task knowledge structures: Psychological basis and integration into system design. Acta Psychologica, 78, 1991, 3--26.

Crossref

Google Scholar

[3]

Johnson, H. Generating user requirements from task analyses and evaluations. 1st International Conference on Cognitive Ergonomics and Engineering Psychology, UK, October 1996.

Google Scholar

[4]

Johnson, P. and Johnson, H. Knowledge analysis of tasks: task analysis and specification for human-computer systems. In A. Downton (ed), Engineering the Human Computer Interface, McGraw-Hill, 1991.

Google Scholar

[5]

Johnson, P. Johnson, H. and Wilson S. Rapid prototyping of user interfaces driven by task models. In J. Carroll (ed) Scenario-Based Design, John Wiley Inc., 1995.

Digital Library

Google Scholar

[6]

Johnson, P. Models that shape design. Human Factors in Computing Systems, Proceedings CHI96, ACM Press, 1996.

Digital Library

Google Scholar

[7]

Mantei, M. M. and Teorey, T. J. Cost/benefit analysis for incorporating human factors in the software lifecycle. Commun. of the ACM, 31, 1988, 428--443.

Digital Library

Google Scholar

[8]

Rosson, M. B., Maass, S. and Kellogg, W. A. The designer as user: Building requirements for design tools from design practice. Commun. of the ACM, 31, 1988, 1288--1298.

Digital Library

Google Scholar

[9]

Wilson, S., Johnson, P., Kelly, C., Cunningham, J. and Markopoulos, P. Beyond hacking: a model-based approach to user interface design. People and Computers VIII, Proceedings of HCI'93 Conference, Cambridge University Press, 1993, 215--231.

Google Scholar

[10]

Wilson, S. and Johnson, P. Bridging the generation gap: From work tasks to user interface designs. In J. Vanderdonckt (ed.) Computer-Aided Design of User Interfaces, Proceedings of CADUI'96, Presses Universitaires de Namur, 1996, 77--94.

Google Scholar

Cited By

View all

Rashid UBhatti MNiaz I(2010)A Task Oriented Hybrid Framework for Interface Architecture DesignProceedings of the 2010 Seventh International Conference on Information Technology: New Generations10.1109/ITNG.2010.160(1172-1176)Online publication date: 12-Apr-2010
https://dl.acm.org/doi/10.1109/ITNG.2010.160
Miller CHannen M(1999)The Rotorcraft Pilot's AssociateKnowledge-Based Systems10.1016/S0950-7051(99)00035-012:8(443-456)Online publication date: 1-Dec-1999
https://dl.acm.org/doi/10.1016/S0950-7051%2899%2900035-0
MILLER C(1999)Bridging the Information Transfer GapJournal of Visual Languages and Computing10.1006/jvlc.1999.012810:5(523-558)Online publication date: 1-Oct-1999
https://dl.acm.org/doi/10.1006/jvlc.1999.0128

Designing user interfaces from analyses of users' tasks
1. Human-centered computing

Recommendations

Task analysis meets prototyping: seeking seamless UI-development
CHI EA '99: CHI '99 Extended Abstracts on Human Factors in Computing Systems

This full-day tutorial introduces a seamless development approach for user interface generation, based on the user-centered Groupware Task Analysis GTA, and the task-based design technique and tool TADEUS (Task Analysis / Design / End User Systems). The ...
Participatory task modelling: users and developers modelling users' tasks and domains
TAMODIA '04: Proceedings of the 3rd annual conference on Task models and diagrams

Participatory Task Modelling (PTM) is an approach to systems development that combines the strengths of the task analysis and participatory design traditions. This paper briefly reviews the strengths and weaknesses of standard participatory design and ...
Participatory activities with users and others in the software lifecycle
CHI '96: Conference Companion on Human Factors in Computing Systems

Comments

Information & Contributors

Information

Published In

CHI EA '97: CHI '97 Extended Abstracts on Human Factors in Computing Systems

March 1997

406 pages

ISBN:0897919262

DOI:10.1145/1120212

Conference Chairs:
Alan Edwards
Unisys
,
Steven Pemberton
CWI

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 March 1997

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Article

Acceptance Rates

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Upcoming Conference

CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
518
Total Downloads

Downloads (Last 12 months)49
Downloads (Last 6 weeks)8

Reflects downloads up to 13 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Rashid UBhatti MNiaz I(2010)A Task Oriented Hybrid Framework for Interface Architecture DesignProceedings of the 2010 Seventh International Conference on Information Technology: New Generations10.1109/ITNG.2010.160(1172-1176)Online publication date: 12-Apr-2010
https://dl.acm.org/doi/10.1109/ITNG.2010.160
Miller CHannen M(1999)The Rotorcraft Pilot's AssociateKnowledge-Based Systems10.1016/S0950-7051(99)00035-012:8(443-456)Online publication date: 1-Dec-1999
https://dl.acm.org/doi/10.1016/S0950-7051%2899%2900035-0
MILLER C(1999)Bridging the Information Transfer GapJournal of Visual Languages and Computing10.1006/jvlc.1999.012810:5(523-558)Online publication date: 1-Oct-1999
https://dl.acm.org/doi/10.1006/jvlc.1999.0128

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Recommendations

Task analysis meets prototyping: seeking seamless UI-development

Participatory task modelling: users and developers modelling users' tasks and domains

Participatory activities with users and others in the software lifecycle