Article

A cognitive modeling of the user's exploratory behavior with prior knowledge

Authors:

Neung Eun Kang,

Wan Chul YoonAuthors Info & Claims

TAMODIA '05: Proceedings of the 4th international workshop on Task models and diagrams

Pages 35 - 42

https://doi.org/10.1145/1122935.1122943

Published: 26 September 2005 Publication History

Abstract

Users tend to learn and use system functions and mechanisms through interacting with devices without referring to manuals or task instructions. In this exploratory behavior, a user's non-planned, opportunistic interaction activity is guided by the user's current knowledge and the system's responses. The user's interaction reasoning is bidirectional, including both top-down and bottom-up search processes. A top-down search is usually task-based and a bottom-up search is predominantly device-oriented. In this paper, we probe a method of cognitive modeling to account for the user's exploratory behavior. This cognitive model includes the user's prior knowledge of declarative knowledge, procedural knowledge, and meta-knowledge. Declarative knowledge concerns the characteristics and structures of tasks and interfaces. Procedural knowledge more directly affects the selection of the operations and sequences during exploration. Meta-knowledge is the knowledge that guides the use of the user's task knowledge and interface knowledge. Through user observations, we analyzed users' opportunistic behavior while interacting with two convergence devices, and elicited the users' prior knowledge utilized during the exploration.

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Cited By

Farahmand FDark MLiles SSorge B(2009)Risk Perceptions of Information SecurityProceedings of the 2009 International Conference on Computational Science and Engineering - Volume 0310.1109/CSE.2009.449(462-469)Online publication date: 29-Aug-2009
https://dl.acm.org/doi/10.1109/CSE.2009.449

Index Terms

A cognitive modeling of the user's exploratory behavior with prior knowledge
1. Human-centered computing
  1. Human computer interaction (HCI)
  2. Interaction design
    1. Interaction design process and methods
      1. User centered design

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cover image ACM Other conferences

TAMODIA '05: Proceedings of the 4th international workshop on Task models and diagrams

September 2005

161 pages

ISBN:1595932208

DOI:10.1145/1122935

Conference Chair:
Marcin Sikorski
Gdansk University of Technology, Gdansk, Poland

Copyright © 2005 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 September 2005

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Cited By

Farahmand FDark MLiles SSorge B(2009)Risk Perceptions of Information SecurityProceedings of the 2009 International Conference on Computational Science and Engineering - Volume 0310.1109/CSE.2009.449(462-469)Online publication date: 29-Aug-2009
https://dl.acm.org/doi/10.1109/CSE.2009.449

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