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A research manifesto for services science

Authors:

Henry Chesbrough,

Jim SpohrerAuthors Info & Claims

Communications of the ACM, Volume 49, Issue 7

Pages 35 - 40

https://doi.org/10.1145/1139922.1139945

Published: 01 July 2006 Publication History

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Abstract

The services sector has grown over the last 50 years to dominate economic activity in most advanced industrial economies, yet scientific understanding of modern services is rudimentary. Here, we argue for a services science discipline to integrate across academic silos and advance service innovation more rapidly.

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cover image Communications of the ACM

Communications of the ACM Volume 49, Issue 7

Services science

July 2006

140 pages

ISSN:0001-0782

EISSN:1557-7317

DOI:10.1145/1139922

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Copyright © 2006 ACM.

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