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NotiFly: enhancing design through claims-based personas and knowledge reuse

Published: 18 March 2005 Publication History

Abstract

Typically viewed as competing design approaches, this paper illustrates how claims and personas can be used together in user interface design. Our combined approach is exemplified in the development of a notification system called NotiFly. We introduce the idea of claims-based personas as a design tool in a scenario-based approach. Following a discussion of NotiFly's development, we speculate on the theories that led to the system development and how they might impact HCI design process. Based on the findings encountered during the development of NotiFly, we present direction for future work to better systems like Notifly and notification systems in general.

References

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Carroll, J. M., Rosson, M. B., George, C. Jr., & Koenemann, J. "Requirements Development in Scenario-Based Design." IEEE Transactions on Software Engineering. 24(12), 1998.
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Chewar, C. M., Bachetti, E., McCrickard, D. S., & Booker, J. "Automating a Design Reuse Facility with Critical Parameters: Lessons Learned in Developing the LINK-UP System." Proc. Of the 2004 Itnl Conf on Computer-Aided Design of User Interfaces (CADUI '04). 236--247, January 2003.
[3]
Cooper, A. About Face 2.0: The Essentials of Interaction Design. Wiley Publishing, Indianapolis, IN, 2003.
[4]
Goodwin, K. "Perfecting Your Personas." Cooper Interaction Design Newsletter. July/August 2001.
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McCrickard, D. S., Czerwinski, M., & Bartram, L. "Introduction: Design and Evaluation of Notification System Interfaces." International Journal of Human-Computer Studies 8(5): 509--514, May 2003.
[6]
McCrickard, D. S., Chewar. C. M., Somervell, J. P., & Ndiwalana, A. "A Model for Notification Systems Evaluation--Assessing User Goals for Multitasking Activity." ACM Transactions on Computer-Human Interaction (TOCHI), 10(4): 312--338, December 2003.
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McCrickard, D. S. & Chewar, C. M. "Designing Attention-Centric Notification Systems: Five HCI Challenges." Cognitive Systems: Human Cognitive Models in Systems Design. Lawrence Earlbaum, 2005.
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McCrickard, D. S., Chewar, C. M. "Links for a Human-Centered Science of Design: Integrated Design Knowledge Environments for a Software Development Process." To Appear Hawaii Intl Conf on System Sciences (HICSS '05), Waikoloa, HI, January 2005.
[9]
McCrickard, D. S. & Chewar, C. M. "Attuning Notification Design to User Goals and Attention Costs." Communications of the ACM, 46(3):67--72, March 2003.
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Rosson, M. B. & Carroll, J. M. Usability Engineering: Scenario-Based Development of Human-Computer Interaction. Morgan, San Francisco, CA, 2002.
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Sutcliffe, A. G. & Carroll, J. M. "Designing Claims for Reuse in Interactive Systems Design." Intl Journal of Human-Computer Studies 50: 213--241, 1999.

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  • (2010)Personas and a user‐centered visioning processPerformance Measurement and Metrics10.1108/1467804101106408911:2(172-183)Online publication date: 6-Jul-2010

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cover image ACM Conferences
ACMSE '05 vol 2: Proceedings of the 43rd annual ACM Southeast Conference - Volume 2
March 2005
430 pages
ISBN:1595930590
DOI:10.1145/1167253
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 18 March 2005

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Author Tags

  1. claim
  2. human computer interaction
  3. interface design
  4. notification system
  5. persona
  6. reuse
  7. scenario

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ACM SE05
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ACM SE05: ACM Southeast Regional Conference 2005
March 18 - 20, 2005
Georgia, Kennesaw

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Overall Acceptance Rate 502 of 1,023 submissions, 49%

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  • (2010)Personas and a user‐centered visioning processPerformance Measurement and Metrics10.1108/1467804101106408911:2(172-183)Online publication date: 6-Jul-2010

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