Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
article
Free access

Human interaction with intelligent systems: an overview and bibliography

Published: 01 September 1991 Publication History
First page of PDF

References

[1]
{1} J. L. Alty and M. J. Coombs. Face-to-face guidance of university computer users -I: A study of advisory services. International Journal of Man-Machine Studies, 12:390-406, 1980.
[2]
{2} M. J. Coombs and J. L. Alty. Face-to--face guidance of university computer users -II: Characterizing advisory interactions. International Journal of Man-Machine Studies, 12:407-429, 1980.
[3]
{3} M. J. Coombs and J. L. Alty. Expert systems: An alternative paradigm. International Journal of Man-Machine Studies, 20:21-43, 1984.
[4]
{4} N. Miyake. Constructive interaction and the iterative process of understanding. Cognitive Science, 10:151-177, 1986.
[5]
{5} C.R. Schwenk and R. A. Cosier. Effects of the expert, devil's advocate, and dialectical inquiry methods on prediction performance. Organizational Behavior and Human Performance, 26:409-424, 1980.
[6]
{6} P.J. Smith, S. Shute, D. Galdes and M. Chignell. Knowledge-based search tactics for an intelligent intermediary system. ACM Transactions On Information Systems, 7(3):246-270, 1989.
[7]
{7} A. Aaronson and J. M. Carroll. The answer is in the question: A protocol study of intelligent help. Behaviour & Information Technology, 6:393-402, 1987.
[8]
{8} J.M. Carroll and J. McKendree. Interface design issues for advice-giving expert systems. Communications of the ACM, 30:14-31, 1987.
[9]
{9} C.S. Gadd and H. E. Pople, Jr. An interpretation synthesis model of medical teaching rounds discourse: Implications for expert system interaction. International Journal of Educational Research, 1: 81-102, 1988.
[10]
{10} D.A. Evans and C. S. Gadd. Managing coherence and context in medical problem-solving discourse. In Cognitive Science in Medicine. D. A. Evans and V. L. Patel, editors, MIT Press, Cambridge MA, 1989.
[11]
{11} C. S. Gadd and H.E. Pople, Jr. Evidence from internal medicine teaching rounds of the multiple roles of diagnosis in the transmission and testing of medical expertise. In Diagnostic Monitoring of Skill and Knowledge Acquisition. N. Frederiksen, R. Glaser, A. Lesgold and M. G. Shafto, editors, Erlbaum, Hillsdale, NJ, 1990.
[12]
{1} E. M. Roth, K. B. Bennett, and D. D. Woods. Human interaction with an intelligent machine. International Journal of Man-Machine Studies, 27:479-525, 1987.
[13]
{2} D. D. Woods, E. M. Roth, and K. B. Bennett. Explorations in joint human-machine cognitive systems. In S. Robertson, W. Zachary, and J. Black, editors, Cognition, Computing and Cooperation, Ablex Publishing, Norwood, NJ, 1990.
[14]
{3} C. Mitchell and D. Saisi. Use of model-based qualitative icons and adaptive windows in workstations for supervisory control systems. IEEE Transactions on Systems, Man, and Cybernetics, SMC-17:573-593, 1987.
[15]
{4} P.E. Lehner and D. A. Zirk. Cognitive factors in user/expert-system interaction. Human Factors, 29:97-110, 1987.
[16]
{5} W.C. Hill and J. R. Miller. Justified advice: A semi-naturalistic study of advisory strategies. In E. Soloway, D. Frye, and S. Sheppard, editors, CHI'88: Conference on Human Factors in Computing Systems, ACM/SIGCHI, Washington, D.C., 1988.
[17]
{6} D. A. Schum. Current developments in research on cascaded inference. In T. S. Wallstein, editor, Cognitive Processes in Decision and Choice Behavior. Lawrence Erlbaum Associates, Hillsdale, NJ, 1980.
[18]
{7} R. D. Sorkin and D. D. Woods. Systems with human monitors: A signal detection analysis. Human-Computer Interaction, 1:49-75, 1985.
[19]
{8} D. E. Robinson and R. D. Sorkin. A contingent criterion model of computer assisted detection. Trends in Ergonomics/Human Factors, Vol. II. North-Holland, Amsterdam, 1985.
[20]
{9} R. D. Sorkin, B. Kantowitz, and S. Kantowitz. Likelihood alarm displays. Human Factors, 30:445-459, 1988.
[21]
{10} D. C. Berry and D. E. Broadbent. Explanation and verbalization in a computer-assisted search task. The Quarterly Journal of Experimental Psychology, 39A:585-609, 1987.
[22]
{11} P. M. Jones and C. M. Mitchell. Human--computer cooperative problem-solving I: A case study of an expert system for real-time monitonng. IEEE International Conference on Systems, Man, and Cybernetics, IEEE, 1990.
[23]
{12} L. A. Suchman. Plans and Situated Actions: The Problem of Human-Machine Communication. Cambridge University Press, Cambridge, England, 1987.
[24]
{13} R. Guindon. Users request help from advisory systems with simple and restricted language: effects of real-time constraints and limited shared context. Human-Computer Interaction , 6(1):47-75, 1991.
[25]
{1} E. Hutchins. The technology of team navigation. In J. Galegher, R. Kraut, and C. Egido, editors, Intellectual Teamwork: Social and Technical Bases of Cooperative Work. Lawrence Erlbaum Associates, Hillsdale, NJ, 1990.
[26]
{2} E. Hutchins and T. Klausen. Distributed cognition in an airline cockpit. Technical report, UCSD, 1990.
[27]
{3} D. F. Noble. Distributed decision making under uncertainty. In Proceedings of the 1989 IEEE International Conference on Systems, Man, and Cybernetics, pages 713-718. IEEE, November 1989.
[28]
{4} H. C. Foushee and R. L Helmreich. Group interaction and flight crew performance. In E. L. Wiener and D. C. Nagel, editors, Human Factors in Aviation. Academic Press, San Diego, CA., 1988.
[29]
{5} J. C. Tang. Findings from observational studies of collaborative work. International Journal of Man-Machine Studies, 34 (2):143-160, 1991.
[30]
{1} J. M. Hoc. Strategies in controlling a continuous process with long response latencies: Needs for computer support to diagnosis. International Journal of Man-Machine Studies, 30:47-67, 1989.
[31]
{2} D. Galdes and P. J. Smith. A cognitive task analysis of enroute flight planning activities of flight crews. Technical Report CSEL-1990-15, The Ohio State University, Columbus OH, March 1990.
[32]
{3} C. Layton, P. J. Smith and E. McCoy. Design concepts for the development of cooperative problem-solving systems. Submitted for Publication, 1990.
[33]
{4} E. M. Roth and D. D. Woods. Aiding human performance: I. Cognitive analysis. Le Travail Humain, 51(1):39-64, 1988.
[34]
{5} D. D. Woods and E. M. Roth. Aiding human performance: II. From cognitive analysis to support systems. Le Travail Humain , 51(2):139-171, 1988.
[35]
{1} M.J. Fitter and M. E. Sime. Responsibility and shared decision making. In H. T. Smith and T. R. G. Green, editors, Human Interaction with Computers, London, 1980. Academic Press.
[36]
{2} E. H. Shortliffe. The computer and medical decision making: Good advice is not enough. IEEE Engineering in Medicine and Biology Magazine, 1:16-18, 1982.
[37]
{3} D. A. Norman Stages and levels in human-machine interaction. International Journal of Man-Machine Studies, 21:365-375, 1984.
[38]
{4} A. L. Kidd. Human factors in the design and use of expert systems. In Monk, editor, Fundamentals of Human-Computer Interaction . Academic Press, New York, 1985.
[39]
{5} A. B. Chambers and D. C. Nagel. Pilots of the future: Human or computer? Communications of the ACM, 28:1187-1199, 1985.
[40]
{6} D. Embrey and P. Humphreys. Support, for decision making and problem solving in abnormal conditions in nuclear power plants. In Knowledge Representation for Decision Support Systems , Durham, England, 1985. International Federation for Information Processing.
[41]
{7} P. Humphreys. Intelligence in decision support, in B. Brehmer, H. Jungermann, P. Lourens, and G. Sevon, editors, New Directions in research on Decision Making. Elsevier Science Publishers B. V., Amsterdam, 1986.
[42]
{8} J. S. Brown and S. E. Newman. Issues in cognitive and social ergonomics: From our house to bauhaus. Human-Computer Interaction, 1:359-391, 1985.
[43]
{9} D. D. Woods. Paradigms for intelligent decision support. In E. Hollnagel, G. Mancini, and D. D. Woods, editors, Intelligent Decision Support in Process Environments. Springer-Verlag, New York, 1986.
[44]
{10} D. D. Woods, E. M. Roth, and K. B. Bennett. Explorations in joint human-machine cognitive systems. In S. Robertson, W. Zachary, and J. Black, editors, Cognition, Computing and Cooperation, Ablex Publishing, Norwood, NJ, 1990.
[45]
{11} Y. Miyata and D. A. Norman. Psychological issues in support of multiple activities. In D. A. Norman and S. W. Draper, editors, User Centered System Design. New Perspectives on Human-Computer Interaction. Lawrence Erlbaum, Hillsdale, NJ, 1986.
[46]
{12} D. C. Berry and D. E. Broadbent. Expert systems and the man-machine interface. Part two: The user interface. Expert Systems, 4:18-28, 1987.
[47]
{13} P. E. Lehner and D. A. Zirk. Cognitive factors in user/expert-system interaction. Human Factors, 29:97-110, 1987.
[48]
{14} P. E. Lehner and M. M. Kralj. Cognitive impacts of the user interface. In J. A. Hendler, editor, Expert Systems: The User Interface. Ablex, New Jersey, 1988.
[49]
{15} J. Hendler and C. Lewis. Introduction: Designing interfaces for expert systems. In J. A. Hendler, editor, Expert Systems: The User Interface. Ablex, New Jersey, 1988.
[50]
{16} B. H. Kantowitz. Intèrfacing human and machine intelligence. In M. Chignell, editor, Intelligent Interfaces. Theory, Research and Design. North-Holland, The Netherlands, 1988.
[51]
{17} M. L. Thordsen and G. A. Klein. Cognitive processes of the team mind. In Proceedings of the 1989 IEEE International Conference on Systems, Man, and Cybernetics, pages 46-49. IEEE, November 1989.
[52]
{18} J. T. Malin and D. L. Schreckenghost. A space operations framework for computer-human interaction in intelligent computer-aided problem solving systems. CHI '90 Workshop in Computer Human Interaction in Aerospace Systems, 1990.
[53]
{19} J. T. Malin. Framework for developing ICAPS (Intelligent Computer-Aided Problem Solving) systems for space operations. AAAI Spring Symposium on Knowledge Based Human-Computer Communication, 1990.
[54]
{20} S. P. Robertson and W. Zachary. Outlines of a Field of Cooperative Systems. In S. P. Robertson, W. Zachary, and J. B. Black, editors, Cognition, Computing and Cooperation. Ablex, New Jersey, 1990.
[55]
{21} C. Layton, P. J. Smith and E. McCoy. Design concepts for the development of cooperative problem-solving systems. Submitted for Publication, 1990.
[56]
{22} Distributed Decision Making: Report of a Workshop. Committee on Human Factors (National Research Council), National Academy Press, Washington, D.C., 1990.
[57]
{1} D. Swanson, P. Feltovich and P. E. Johnson. Psychological analysis of physician expertise: Implications for design of decision support systems. In D. B. Shires and H. Wolf, editors, MEDINFO 77, North-Holland, NY, 1977.
[58]
{2} P. Jackson and P. Lefrere. On the application of rule-based techniques to the design of advice giving systems. International Journal of Man-Machine Studies, 20:63-86, 1984.
[59]
{3} D.D. Woods. Cognitive technologies: The design of joint human-machine cognitive systems. AI Magazine, 6:86-92, 1986.
[60]
{4} J.M. Carroll and J. McKendree. Interface design issues for advice-giving expert systems. Communications of the ACM, 30:14-31, 1987.
[61]
{5} B. Muir. Trust between humans and machines. International Journal of Man-Machine Studies, 27:527-539, 1987.
[62]
{6} C.S. Gadd and H. E. Pople, Jr. An interpretation synthesis model of medical teaching rounds discourse: Implications for expert system interaction. International Journal of Educational Research, 1: 81-102, 1988.
[63]
{7} E.M. Roth and D. D. Woods. Cognitive task analysis: An approach to knowledge acquisition for intelligent system design. In G. Guida and C. Tasso, editors, Topics in Expert System Design. North-Holland, New York, 1990.
[64]
{1} R. D. Pea. Beyond amplification: Using the computer to reorganize mental functioning. Educational Psychologist, 20:167-182, 1985.
[65]
{2} D. A. Norman and E. Hutchins. Computation via direct manipulation. Technical report, University of California, San Diego, 1988.
[66]
{3} D. A. Norman. Cognitive artifacts. Technical report, University of California, San Diego, 1990.
[67]
{4} R. I. Cook, D. D. Woods, E. McColligan, M. B. Howie. Cognitive consequences of "clumsy" space automation on high workload, high consequence human performance. In SOAR 90, Space Operations, Applications and Research Symposium, NASA Johnson Space Center, June 1990.
[68]
{5} D.D. Woods. The Cognitive Engineering of Problem Representations. In G. R. Weir and J. L. Alty, editors, Human-Computer Interaction and Complex Systems. Academic Press, London, 1991.
[69]
{6} T. Winograd and F. Flores. Understanding Computers and Cognition: A New Foundation for Design. Ablex, Norwood NJ, 1986.
[70]
{7} J.J. Kaput. Information technology and mathematics: Opening new representational windows. Journal of Mathematical Behavior, 5:187-207, 1986.
[71]
{1} C.E. Billings. Human-centered aircraft automation philosophy: Rationale and concepts guidelines. Technical Report RTOP 505-67-21, Ames Research Center, NASA, 1991.
[72]
{2} D.A. Norman. The 'problem' of automation: Inappropriate feedback and interaction, not 'overautomation'. In Philosophical Transactions of the Royal Society, Great Britain, Human Factors in High Risk Situations, 1989.
[73]
{3} J. Rasmussen. Strategies for state identification and diagnosis in supervisory control tasks, and design of computer-based support systems. In W. B. Rouse, editor, Advances in Man-Machine Research, Volume 1. JAI Press, 1984.
[74]
{4} J. Rasmussen and L. P. Goodstein. Information technology and work. In M. Helander, editor, Handbook of Human-Computer Interaction. Elsevier Science, North-Holland, 1988.
[75]
{5} T.B. Sheridan. Supervisory control of remote manipulators, vehicles, and dynamic processes: Experiments in command and display aiding. In W. B. Rouse, editor, Advances in Man-Machine Research, Volume 1. JmI Press, 1984.
[76]
{6} T. B. Sheridan. Task allocation and supervisory control. In M. Helander, editor, Handbook of Human-Computer Interaction . Elsevier Science, North-Holland, 1988.
[77]
{7} E. Hudlicka, K. Corker, N. Cramer, D. Young, and S. Baron. Intelligent situation assessment and response aiding in flight emergencies. In AIAA Computers in Aerospace VII Conference . AIAA, 1989.
[78]
{8} E. Hudlicka, K. Corker, R. Schudy, and S. Baron. Flight crew aiding for recovery from subsystem failures. Technical Report NASA Contractor Report 181905, Bolt, Beranek and Newman, 1990.
[79]
{9} M. Jager Adams and R. W. Pew. Cognitive management of complex, semi-automated systems. In Proceedings of the 1989 IEEE International Conference on Systems, Man, and Cybernetics , pages 1216-1220. IEEE, NY, 1989.
[80]
{1} P.E. Lehner, T. M. Mullin, and M. S. Cohen. Adaptive decision aids: Using fallible algorithms to support decision making. In Proceedings of the 1989 IEEE International Conference on Systems, Man, and Cybernetics, pages 893-894. IEEE, November 1989.
[81]
{2} D. R. Sewell, N. D. Geddes, and W. B. Rouse. Initial evaluation of an intelligent interface for operators of complex systems. In G. Salvendy, editor, Cognitive Engineering in the Design of Human-Computer Interaction and Expert Systems. Elsevier Science, North-Holland, 1987.
[82]
{3} E. L. Rissland. Ingredients of intelligent user interfaces. International Journal of Man-Machine Studies, 21:377-388, 1984.
[83]
{4} J. D. Hollan. Intelligent object-based graphical interfaces. In G. Salvendy, editor, Human-Computer Interaction, Amsterdam, 1984. Elsevier Science Publishers B.V.
[84]
{5} L. Quinn and D. M. Russell. Intelligent interfaces: User models and planners. In M. Mantei and P. Oberton, editors, Human Factors in Computing Systems: CHI'86 Conference Proceedings, pages 314-320. ACM/SIGCHI, 1986.
[85]
{6} K. R. Levi, V. L. Shalin, and D. L. Perschbacher. Learning plans for an intelligent assistant by observing user behavior. International Journal of Man-Machine Studies, 33 (5):489-503, 1990.
[86]
{7} W. B. Rouse, N. Geddes and R. E. Curry. An architecture for intelligent interfaces: Outline of an approach to supporting operators of complex systems. Human-Computer Interaction, 3:87-122, 1987-1988.
[87]
{8} W.B. Rouse. Adaptive aiding for human/computer control. Human Factors, 30:431-443, 1988.
[88]
{9} K.S. Rubin, P. M. Jones and C. Mitchell. OFMSPERT: Application of a blackboard architecture to infer operator intentions in real time decision making. IEEE Systems, Man, and Cybernetics, SMC-18:618-637, 1988.
[89]
{10} D. E. Mahling and L. S. Lefkowitz. Using task context to support an adaptable interface. In G. Salvendy and M. J. Smith, editors, Designing and Using Human-Computer Interfaces and Knowledge Based Systems. Elsevier, 1989. Also available in Proceedings of the 3rd International Conference on Human-Computer Interaction, Boston, MA, 1989.
[90]
{11} D. E. Mahling, B. G. Coury, and W. B. Croft. User models in cooperative task-oriented environments. In Proceedings of the 23rd HICSS, 1990.
[91]
{1} S. Toulmin. Human Understanding. Princeton University Press, Princeton, NJ, 1972.
[92]
{2} M. E. Pollack, J. Hirschberg, and B. Webber. User participation in the reasoning processes of expert systems. In Proceedings of the National Conference on Artificial Intelligence, pages 358-361, Pittsburgh, PA, 1982. American Association of Artificial Intelligence.
[93]
{3} P. Achinstein. The Nature of Explanation. Oxford University Press, New York, 1983.
[94]
{4} B. Chandrasekaran, M. C. Tanner, and J. R. Josephson. Explanation: The role of control strategies and deep models. In J. A. Hendler, editor, Expert Systems: The User Interface, pages 219-247. Ablex Publishing Co., Norwood NJ, 1988.
[95]
{5} M. R. Wick and W. B. Thompson. Reconstructive explanation: Explanation as complex problem solving. In Proceedings of the Eleventh International Joint Conference on Artificial Intelligence , 1989.
[96]
{6} L. R. Ye. User preference for alternative types of explanations. In AAAI-90 Workshop on Explanation, Eighth National Conference on Artificial Intelligence, Boston, July 30 1990.
[97]
{1} H. R. Arkes. Impediments to accurate clinical judgment and possible ways to minimize their impact. In H. R. Arkes and K. R. Hammond, editors, Judgment and Decision Making. Cambridge University Press, New York, 1986.
[98]
{2} B. Fischhoff. Decision making in complex systems. In E. Hollnagel, G. Mancini, and D. D. Woods, editors, lntelligent Decision Support. Springer-Verlag, New York, 1986.
[99]
{3} N. Moray. Modelling cognitive activities: Human limitations in relation to computer aids. In E. Hollnagel, G. Mancini, and D. D. Woods, editors, Intelligent Decision Support in Process Environments. Springer-Verlag, New York, 1986.
[100]
{4} V. De Keyser and D. D. Woods. Fixation errors: Failures to revise situation assessment in dynamic and risky systems. In A. G. Colombo and A. Saiz de Bustamante, editors, Systems Reliability Assessment, Kluwer Academic Publishers, Dordrecht, The Netherlands, 1990.
[101]
{5} B. Fischhoff. Debiasing. In D. Kahneman, P. Slovic, and A. Tversky, editors, Judgment Under Uncertainty: Heuristics and Biases. Cambridge University Press, New York, 1982.
[102]
{6} G. F. Pitz. Human engineering of decision aids. In P. Humphreys, O. Svenson and A. Vail, editors, Analysing and Aiding Decision Processes. North-Holland, Amsterdam, 1983.
[103]
{7} L. Friedman, W.C. Howell, and C. R. Jensen. Diagnostic judgment as a function of the preprocessing of evidence. Human Factors, 27:665-673, 1985.
[104]
{8} T. Mehle. Hypothesis generation in an automobile malfunction inference task. Acta Psychologica, 52:87-106, 1982.
[105]
{9} C. A. Manning and C. F. Gettys. The effect of a previously generated hypothesis on hypothesis generation performance. Catalog of Selected Documents in Psychology, 11, 1981.
[106]
{1} W.J. Clancey. The epistemology of a rule-based expert system - a framework for explanation. Artificial Intelligence, 20:215-251, 1983.
[107]
{2} D.W. Hasling, W. J. Clancey, and G. Rennels. Strategic explanations for a diagnostic consultation system. International Journal of Man-Machine Studies, 20:3-19, 1984.
[108]
{3} W. R. Swartout. XPLAIN: A system for creating and explaining expert consulting programs. Artificial Intelligence, 21, 285-325, 1983.
[109]
{4} W. R. Swartout. Explaining and justifying expert consultation programs. In Readings in Medical Artificial Intelligence: The First Decade. Addison-Wesley, (Reprinted from the Proceedings of the Seventh International Joint Conference on Artificial Intelligence, 1981), 1984.
[110]
{5} J.D. Moore and W. R. Swartout. Pointing: A way toward explanation dialogue. In Proceedings of the Eighth National Conference on Artificial Intelligence (AAAI-90), MIT Press: Boston, July 29 - Aug 3, 1990. American Association for Artificial Intelligence.
[111]
{6} B. Chandrasekaran, J. Josephson, and A. Keuneke. Functional representations as a basis for generating explanations. In Proceedings of the IEEE International Conference on Systems, Man, and Cybernetics, Los Alamitos, Calif., 1986. IEEE Computer Society.
[112]
{7} J.R. Josephson, B. Chandrasekaran, J. R. Smith, and M. C. Tanner. A mechanism for forming composite explanatory hypotheses. IEEE Systems, Man, and Cybernetics, SMC-17:445-454, 1987.
[113]
{8} B. Chandrasekaran, M. C. Tanner, and J. R. Josephson. Explaining control strategies in problem solving. IEEE Expert, Spring:9-24, 1989.
[114]
{9} A.M. Keuneke. Machine understanding of devices: Causal explanation of diagnostic conclusions. Unpublished dissertation, Ohio State University, 1989.
[115]
{10} M.C. Tanner. Explaining knowledge systems: Justifying diagnostic conclusions. Unpublished dissertation, Ohio State University, 1989.
[116]
{11} V. Dhar and H. E. Pople. Rule-based versus structure-based models for explaining and generating expert behavior. Com munications of the ACM, 30:542-555, 1987.
[117]
{12} C. Millet and M. Gilloux. A study of the knowledge required for explanation in expert systems. Proceedings of the IEEE Fifth Conference on Artificial Intelligence Applications, pages 84-90, 1989.
[118]
{13} M.J. Coombs and R. T. Hartley. The MGR algorithm and its application to the generation of explanations for novel events. International Journal of Man-Machine Studies, 27:679-708, 1987.
[119]
{14} K. D. Forbus and B. Falkenhainer. Self-explanatory simulations: An integration of qualitative and quantitative knowledge. In Proceedings of the Eighth National Conference on Artificial Intelligence (AAAI-90)), MIT Press: Boston, July 29 - Aug 3, 1990. American Association for Artificial Intelligence.
[120]
{15} A. Souther, L. Acker, J. Lester, and B. Porter. Using view types to generate explanations in intelligent tutoring systems. The 11th Annual Conference of The Cognitive Science Society, 24:123-130, 1989.
[121]
{16} T. Gruber. Model-based explanation of design rationale. In AAAI-90 Workshop on Explanation, Boston, July 30 1990. The Eighth National Conference on AI.
[122]
{17} V. O. Mittal and C. L. Paris. Analogical explanation in the EES framework. In AAAI-90 Workshop on Explanation, Boston, July 30 1990. The Eighth National Conference on AI.
[123]
{18} M.J. Druzdzel and M. Henrion. Using scenarios to explain probabilistic inference. In AAAI-90 Workshop on Explanation , Eighth National Conference on Artificial Intelligence, Boston, July 30 1990.
[124]
{1} P. L. Miller. ATTENDING: Critiquing a physician's management plan. IEEE Transactions on Pattern Analysis and Machine Intelligence PAMI-5:449-461, 1983.
[125]
{2} P. L. Miller. Expert Critiquing Systems: Practice-Based Medical Consultation by Computer. Springer-Verlag, New York, 1986.
[126]
{3} C.P. Langlotz and E. H. Shortliffe. Adapting a consultation system to critique user plans. International Journal off Man-Machine Studies, 19:479-496, 1983.
[127]
{4} C.P. Langlotz and E. H. Shortliffe. The critiquing approach to automated advice and explanation: rationale and examples. In C. Ellis, editor, Expert Knowledge and Explanation: The Knowledge-Language Interface. Ellis Horwood Ltd (John Wiley & Sons), Chichester, U.K., 1989.
[128]
{5} E. K. McKinley, M. Mauldin and E. M. Roth. An expert critiquer for propulsion gear design: A case study in intelligent decision support. In Proceedings of the Human Factors Society, 33rd Annual Meeting, 1989.
[129]
{6} G. Fischer, A. Lemke, and T. Mastaglo. Using critics to empower users. In Proceedings of the CHI'90 Human Factors in Computing Systems Conference, Association for Computing Machinery, New York, 1990.
[130]
{7} E. Hollnagel. The phenotype of erroneous actions. In G. R. Weir, and J. L. Alty editors, Human-Computer Interaction and Complex Systems. Academic Press, London, 1991.
[131]
{1} L. Adelman, M. Donnell, R. H. Phelps, and J. F. Patterson. An iterative Bayesian decision aid: Toward improving the user-AI user-organization interfaces. IEEE Transactions on Systems, Man, and Cybernetics, SMC-12:733-743, December 1982.
[132]
{2} M. J. Coombs and J. L. Alty. Expert systems: An alternative paradigm. International Journal of Man-Machine Studies, 20:21-43, 1984.
[133]
{3} E. M. Roth, G. Butterworth, and M. J. Loftus. The problem of explanation: Placing computer generated answers in context. In Proceedings of the Human Factors Society, 29th Annual Meeting, 1985.
[134]
{4} E. M. Roth, G. S. Elias, M. L Mauldin, and W. W. Ramage. Toward joint person-machine cognitive systems: A prototype expert system for electronics troubleshooting. In Proceedings of the Human Factors Society, 29th Annual Meeting, 1985.
[135]
{5} D. D. Woods and E. M. Roth. Aiding human performance: II. From cognitive analysis to support systems. Le Travail Humain , 51(2):139-171, 1988.
[136]
{6} G.A. Boy. Operator assistant systems. International Journal of Man-Machine Studies, 27:541-554, 1987.
[137]
{7} J. L. Goodson and C. F. Schmidt. The design of cooperative person-machine problem solving systems: A methodology and an example. In S. P. Robertson, W. Zachary, and J. B. Black, editors, Cognition, Computing and Cooperation. Ablex, New Jersey, 1990.
[138]
{8} D. J. Atkinson, D. L. Lawson, and M. L. James. Artificial intelligence for multi-mission planetary operations. In Proceedings of the Third Annual Workshop on Space Operations, Automation, and Robotics (SOAR 89), pages 281-287, July 1989.
[139]
{9} R. W. Remington and M. G. Shafto. Building human interfaces to fault diagnostic expert systems 1: Designing the human interface to support cooperative fault diagnosis. Workshop on Human-Computer Interaction in Aerospace Systems, CHI'90 Human Factors in Computing Systems Conference, Seattle WA, 1990.
[140]
{10} M. G. Shafto and R. W. Remington. Building human interfaces to fault diagnostic expert systems 2: Interface development for a complex real-time system. Workshop on Human-Computer Interaction in Aerospace Systems, CHI'90 Human Factors in Computing Systems Conference, Seattle WA, 1990.
[141]
{11} J. Muratore, T. Heindel, T. Murphy, A. Rasmussen, and R. McFarland. Real time data acquisition at mission control. Communications of the ACM, 33:19-31, 1990.
[142]
{12} J. F. Muratore, et al. Real time expert system prototype for shuttle mission control. Proceedings of the 2nd Annual Workshop on Space, Operations Automation and Robotics, NASA, 1988.
[143]
{13} T. A. Heindel, E. D. Kindred, R. M. Madison, R. V. McFarland, J. R. Muratore, T. B. Murphy, A.N. Rassusen, and C. L. Whitaker. Real-time expert system prototype for shuttle mission control. In Proceedings of the Systems Operation Automation and Robotics Conference, Dayton, Ohio, 1988.
[144]
{14} R. P. Worden, M. H. Foote, J. A. Knight, and S. K. Andersen. Co-operative expert systems. In B. DuBoulay, D. Hogg, and L. Steels, Editors. Advances in Artificial Intelligence II. Elsevier Science, North-Holland, 1987.
[145]
{15} P.J. Smith, S. Shute, D. Galdes and M. Chignell. Knowledge-based search tactics for an intelligent intermediary system. ACM Transactions on Information Systems, 7(3):246-270, 1989.
[146]
{16} R.D. Sorkin, B. Kantowitz, and S. Kantowitz. Likelihood alarm displays. Human Factors, 30:445-459, 1988.
[147]
{17} E. Walker and A. Stevens. Human and machine knowledge in intelligent systems. In E. Hollnagel, G. Mancini, and D. D. Woods, editors, Intelligent Decision Support in Process Environments . Springer-Verlag, New York, 1986.
[148]
{18} J. McKendree and J. Zaback. Planning for advising. In E. Soloway, D. Frye, and S. Sheppard, editors, CHI'88: Conference on Human Factors in Computing Systems, ACM/SIGCHI, Washington, D.C., 1988.
[149]
{19} J.R. Miller, W. C. Hill, J. McKendree, T. McCandless, and L. Terveen. IDEA: from advising to collaboration. ACM SIGCHI Bulletin, 21(3):53-58, 1990.
[150]
{20} D. Wroblewski, T. McCandless and W. C. Hill. DETENTE: practical support for practical action. Human Factors in Computing Systems: CHI'91 Conference Proceedings, ACM/SIGCHI, 1991.
[151]
{21} J. C. Lauwers and K. A. Lantz. Collaboration awareness in support of collaboration transparency: requirements for the next generation of shared window systems. In Empowering People: CHI '90 Conference Proceedings, Seattle, WA, April 1- 5, 1990. ACM Press.
[152]
{1} P. Ehn. Work-Oriented Design of Computer Artifacts. Arbetslivscentrum, Stockholm, 1988.
[153]
{2} C. Mitchell and D. Saisi. Use of model-based qualitative icons and adaptive windows in workstations for supervisory control systems. IEEE Transactions on Systems, Man, and Cybernetics, SMC-17:573-593, 1987.
[154]
{3} W. C. Elm and D. D. Woods. Getting lost: A case study in interface design. In Proceedings of the Human Factors Society. 29th Annual Meeting, 1985.
[155]
{4} S. Mittal, D. G. Bobrow, and J. deKleer. Darn: Toward a community memory for diagnosis and repair tasks. In J. A. Hendler, editor, Expert Systems: The User Interface. Ablex, New Jersey, 1988.
[156]
{5} C. Wiecha and M. Henrion. Using a graphical decision support system to understand and critique quantitative policy models. In Proceedings of Decision Support Systems 87, 1987.
[157]
{6} J. L. Schwartz and M. Yerushalmy. The geometric supposer: Using microcomputers to restore invention to the learning of mathematics. In D. N. Perkins, J. Lochhead, and J. Bishop, editors, Thinking: The Second International Conference. Erlbaum, Hillsdale NJ, 1987.
[158]
{7} W.G. Cole. Understanding bayesian reasoning via graphical displays. In Proceedings of CHI '89, 1989.
[159]
{8} F. Flores, M. Graves, B. Hartfield, and T. Winograd. Computer systems and the design of organizational interaction. ACM Transactions on Office Information Systems, 6:153-172, 1988.
[160]
{1} M. D. Williams. What makes RABBIT run? International Journal of Man-Machine Studies, 21:333-352, 1984.
[161]
{2} D.D. Woods, W. C. Elm, and J. R. Easter. The disturbance board concept for intelligent support of fault management tasks. In Proceedings of the International Topical Meeting on Advances in Human Factors in Nuclear Power, American Nuclear Society/European Nuclear Society, 1986.
[162]
{3} D.D. Woods and G. Elias. Significance messages: An integral display concept. In Proceedings of the Human Factors Society. 32nd Annual Meeting, 1988.
[163]
{4} R. Doyle, S. Sellers, and D. Atkinson. A focused, context sensitive approach to monitoring. In Proceedings of the Eleventh International Joint Conference on Artificial Intelligence. IJCAI, 1989.
[164]
{5} R.J. Doyle, L. K. Charest, L. P. Falcone, and K. Kandt. Addressing information overload in the monitoring of complex physical systems. In Fourth International Qualitative Physics Workshop, July 1990.
[165]
{6} U. M. Fayyad, D. Berleant, L. K. Charest, R. J. Doyle, L. P. Falcone, K. Kandt, and G. T. Tsuyuki. Selective processing in monitoring. Technical Report JPL D-7103, Jet Propulsion Laboratory, February 1990.
[166]
{1} M. H. Richer and W. J. Clancey. Guidon-watch: A graphic interface for viewing a knowledge-based system. IEEE Computer Graphics and Applications, 5:51-64, 1985.
[167]
{2} M. A. Musen, L. M. Fagan, and E. H. Shortliffe. Graphical specification of procedural knowledge for an expert system. In J. A. Hendler, editor, Expert Systems: The User Interface. Ablex, New Jersey, 1988.
[168]
{3} M. A. Musen. Generation of visual languages for development of knowledge-based systems. In T. Ichikawa, E. Jungert, and R. R. Korfhage, editors, Visual Languages and Applications . Plenum Press, New York, 1990.
[169]
{4} D. E. Mahling. A visual language for knowledge acquisition display and animation by domain experts and novices. Technical Report COINS Tech. Report 90-11, University of Massachusetts Department of Computer and Information Science, Amherst, MA, 1990.
[170]
{5} D. E. Mahling and W. B. Croft. A visual language for the acquisition and display of plans. In Proceedings of the IEEE Workshop on Visual Languages, 1989.
[171]
{6} K. M. Fairchild, S. E. Poltrock, G. W. Furnas. SemNet: three-dimensional graphic representation of large knowledge bases. In R. Guindon, editor, Cognitive Science and its Applications for Human-Computer Interaction. Erlbaum, New Jersey, 1988.
[172]
{1} D. L. Dvorak and B. J. Kuipers. Model-based monitoring of dynamic systems. In Proceedings of the Eleventh International Joint Conference on Artificial Intelligence, 1989.
[173]
{2} P. A. Sachs, A. M. Paterson, and M.H. Turner. Escort - an expert system for complex operations in real time. Expert Systems , 3:22-29, 1986.
[174]
{3} P. Schutte, K. Abbott, M. Palmer, and W. Ricks. An evaluation of a real-time fault diagnosis expert system for aircraft applications. In 26th IEEE Conference on Decision and Control, 1987.
[175]
{4} S. Masui, J. McDermott, and A. Sobel. Decision-making in time--critical situations. In Proceedings of the Eighth International Joint Conference on Artificial Intelligence, 1983.
[176]
{5} J. G. Carbonell. The Smokey project: An intelligent sensor-based fireman's assistant. Technical report, Carnegie-Mellon University, 1986.
[177]
{6} P.R. Cohen, M. L. Greenberg, D. M. Hart, and A. E. Howe. Trial by fire: Understanding design requirements for agents in complex environments. AI Magazine, 10:34-48, 1989.
[178]
{7} D. D. Woods, E. M. Roth, and H. Pople, Jr. Cognitive Environment Simulation: An Artificial Intelligence System for Human Performance Assessment. U. S. Nuclear Regulatory Commission, Washington D. C., 1987. Technical Report NUREG-CR-4862.
[179]
{8} D. D. Woods, H. E. Pople, Jr. and E. M. Roth. The Cognitive Environment Simulation as a Tool for Modeling Human Performance and Reliability. U. S. Nuclear Regulatory Commission, Washington D. C., 1990. Technical Report NUREGCR-5213.
[180]
{9} E.M. Roth, H. E. Pople, Jr. and D. D. Woods. Extending the Modeling Capabilities of the Cognitive Environment Simulation . U. S. Nuclear Regulatory Commission, Washington D. C., in press. Technical Report NUREG-CR-5593.
[181]
{10} E. Hollnagel. Gradient technical overview. Technical report, ESPRIT Project P857, Computer Resources International A/ S, 1991.
[182]
{1} J. T. Malin et al. Making intelligent systems team players: Case studies and design issues. Volumes 1 and 2. NASA Johnson Space Center Technical Report, 1991.
[183]
{2} D. D. Woods, S. S. Potter, L. Johannesen, M. Holloway. Human interaction with intelligent systems: Volume I-- trends, problems and new directions. CSEL Report 1991-001, Ohio State University, 1991.
[184]
{3} K. McKeown and W. R. Swartout. Language generation and explanation. Annual Review of Computer Science, 2:401-449, 1987.
[185]
{4} C. Ellis. Expert Knowledge and Explanation: The Knowledge-Language Interface. Ellis Horwood Ltd (John Wiley and Sons), Chichester, U.K., 1989.
[186]
{5} R. W. Pew. Human Factors Issues in Expert Systems. In M. Helander, editor, Handbook of Human-Computer Interaction . North-Holland, New York, 1988.
[187]
{6} R. L. Wexelblat. On interface requirements for expert systems. AI Magazine, pages 66-78, Fall 1989.
[188]
{7} G. Fischer. Human-computer interaction software: lessons learned, challenges ahead. IEEE Software, 6(1):44-52, 1989.
[189]
{8} M.H. Chignell and P. A. Hancock. Intelligent Interface Design. In M. Helander, editor, Handbook of Human-Computer Interaction. North-Holland, New York, 1988.
[190]
{9} P. A. Hancock and M. H. Chignell. Intelligent Interfaces: Theory, Research, and Design. North-Holland, Amsterdam, 1988.
[191]
{10} D. D. Woods and E. M. Roth. Cognitive Systems Engineering. In M. Helander, editor, Handbook of Human-Computer In teraction. North-Holland, New York, 1988.
[192]
{11} W. Zachary. A cognitively based functional taxonomy of decision support techniques. Human-Computer Interaction, 2:25-63, 1986.
[193]
{12} W. Zachary. Decision Support Systems: Designing to Extend the Cognitive Limits. In M. Helander, editor, Handbook of Human-Computer Interaction. North-Holland, New York, 1988.
[194]
{13} E. Hollnagel, G. Mancini, and D. D. Woods, Eds. Intelligent Decision Support in Process Environments. Springer-Verlag, New York, 1986.
[195]
{14} E. Hollnagel, G. Mancini, and D. D. Woods, Eds. Cognitive Engineering in Complex, Dynamic Worlds. Academic Press, London, 1988.
[196]
{15} I. Greif. Computer-Supported Cooperative Work: A Book of Readings. Morgan Kauffman, California, 1990.
[197]
{16} S. P. Robertson, W. Zachary, and J. Black. {Eds} Cognition, Computing and Cooperation. Ablex, New Jersey, 1990.
[198]
{17} G. Boy. Intelligent Assistant Systems. Academic Press, New York, 1991.
[199]
{1} Workshop on Explanation. Alvey Project, IKBS Expert Systems Theme, Department of Sociology, University of Surrey, 1986.
[200]
{2} V. L. Shalin and G. A. Boy. Proceedings of the IJCAI-89 Workshop on Integrated Human-Machine Intelligence in Aerospace Systems. International Joint Conference on Artificial Intelligence, Detroit MI, August 1989.
[201]
{3} Workshop on Explanation. Seventh National Conference on Artificial Intelligence (AAAI-88), St. Paul, MN, August 21-26 1988.
[202]
{4} Workshop on Explanation. Eighth National Conference on Artificial Intelligence (AAAI-88), Boston, July 29 - August 3, 1988.
[203]
{5} M. R. Wick. The 1988 AAAI workshop on explanation. AI Magazine, 10:22-26, 1989.
[204]
{6} Workshop on Computer Human Interaction in Aerospace Systems. CHI'90, Human Factors in Computing Systems Conference, Association for Computing Machinery, Seattle WA, 1990.

Cited By

View all
  • (2022)Human Computer Interaction Proclivity Formed from the Analysis and Interpretation of SurveyAdvances in Information Communication Technology and Computing10.1007/978-981-19-0619-0_19(211-226)Online publication date: 10-May-2022
  • (2019)How the cockpit manages anomalies: revisiting the dynamic fault management model for aviationCognition, Technology and Work10.1007/s10111-019-00555-622:1(143-157)Online publication date: 10-Apr-2019
  • (2018)Reflections on Operators' and Maintenance Engineers' Experiences of Smart FactoriesProceedings of the 2018 ACM International Conference on Supporting Group Work10.1145/3148330.3148349(284-296)Online publication date: 7-Jan-2018
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM SIGART Bulletin
ACM SIGART Bulletin  Volume 2, Issue 5
Oct. 1991
23 pages
ISSN:0163-5719
DOI:10.1145/122570
  • Editor:
  • Lewis Johnson
Issue’s Table of Contents

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 September 1991
Published in SIGAI Volume 2, Issue 5

Check for updates

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)117
  • Downloads (Last 6 weeks)18
Reflects downloads up to 26 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2022)Human Computer Interaction Proclivity Formed from the Analysis and Interpretation of SurveyAdvances in Information Communication Technology and Computing10.1007/978-981-19-0619-0_19(211-226)Online publication date: 10-May-2022
  • (2019)How the cockpit manages anomalies: revisiting the dynamic fault management model for aviationCognition, Technology and Work10.1007/s10111-019-00555-622:1(143-157)Online publication date: 10-Apr-2019
  • (2018)Reflections on Operators' and Maintenance Engineers' Experiences of Smart FactoriesProceedings of the 2018 ACM International Conference on Supporting Group Work10.1145/3148330.3148349(284-296)Online publication date: 7-Jan-2018
  • (2009)An overview of on-line assistance: from on-line documentation to intelligent help and trainingThe Knowledge Engineering Review10.1017/S02698889000064457:4(289-322)Online publication date: 7-Jul-2009
  • (2007)Keeping the patient asleep and aliveCognitive Systems Research10.1016/j.cogsys.2006.12.0018:4(249-261)Online publication date: 1-Dec-2007
  • (2005)GAITS II: An intelligent system for computer-aided educationMethodologies for Intelligent Systems10.1007/3-540-58495-1_23(223-232)Online publication date: 9-Jun-2005
  • (2005)A system to model, assist and control the human observation of microscopic specimenHuman-Computer Interaction10.1007/3-540-57433-6_65(371-379)Online publication date: 28-May-2005
  • (2004)Analyse et modélisation des activités coopératives situéesActivites10.4000/activites.117001:1Online publication date: 2-Apr-2004
  • (1997)Knowledge engineering in the communication of Information for safety critical systemsThe Knowledge Engineering Review10.1017/S026988899700303212:3(249-270)Online publication date: 1-Sep-1997
  • (1997)Delegating to software agentsInternational Journal of Human-Computer Studies10.1006/ijhc.1996.010046:4(485-500)Online publication date: 1-Apr-1997
  • Show More Cited By

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Login options

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media