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How do robotic agents' appearances affect people's interpretations of the agents' attitudes?

Published: 28 April 2007 Publication History

Abstract

An experimental investigation of how the appearance of robotic agents affects interpretations people make of the agents.' attitudes is described. We conducted a psychological experiment where participants were presented artificial sounds that can make people estimate specific agents' primitive attitudes from three kinds of agents, e.g., a Mindstorms robot, AIBO robot, and normal laptop PC. They were also asked to select the correct attitudes based on the sounds expressed by these three agents. The results showed that the participants had higher interpretation rates when a PC presented the sounds, while they had lower rates when Mindstorms and AIBO robots presented the sounds, even though the artificial sounds expressed by these agents were completely the same.

References

[1]
S. Yamada and T. Yamaguchi: Training AIBO like a Dog, the 13th International Workshop on Robot and Human Interactive Communication, pp.431--436 (2004).
[2]
S. Kiesler., L. Sproull., & K. Waters. A Prisoner's Dilemma Experiment on Cooperation with People and Human--like Computers. Journal of Personality and Social Psychology, 79(1), 47--65 (1995).
[3]
S. Kiesler., & L. Sproull. Social Responses to "Social" Computers. In B. Friedman, Human values and the design of technology, CLSI, Publications (1997).
[4]
T. Komatsu. Audio Subtle Expressions Affecting User's Perceptions, the 9th International Conference on Intelligent User Interface, p.306--308 (2006).
[5]
J. Goetz., S. Kiesler., & A. Powers: Matching Robot Appearance and Behavior to Tasks to Improve Human--Robot Cooperation, 12th IEEE Workshop on Robot and Human Interactive Communication (2003).
[6]
K. Liu., & W, R, Picard. Subtle expressivity in a Robotic Computer, CHI2003 Workshop on Subtle Expressivity for Characters and Robots (2003).
[7]
MindStorms: http://mindstorms.lego.com/
[8]
AIBO: http://www.jp.aibo.com.
[9]
S. Yamada, T. Komatsu. Designing Simple and Effective Expression of Robot's Primitive Minds to a Human, 2006 IEEE/RSJ International Conference on Intelligent Robots and Systems, pp.2614--2619 (2006)

Cited By

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  • (2024)Augmenting Human Teams with Robots in Knowledge Work Settings: Insights from the LiteratureACM Transactions on Human-Robot Interaction10.1145/364988413:2(1-34)Online publication date: 14-Jun-2024
  • (2018)Multimodal Expression of Artificial Emotion in Social Robots Using Color, Motion and SoundProceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3171221.3171261(334-343)Online publication date: 26-Feb-2018
  • (2016)Introduction to Social RoboticsData Mining for Social Robotics10.1007/978-3-319-25232-2_6(171-191)Online publication date: 9-Jan-2016
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  1. How do robotic agents' appearances affect people's interpretations of the agents' attitudes?

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    cover image ACM Conferences
    CHI EA '07: CHI '07 Extended Abstracts on Human Factors in Computing Systems
    April 2007
    1286 pages
    ISBN:9781595936424
    DOI:10.1145/1240866
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 28 April 2007

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    Author Tags

    1. agents' attitudes
    2. appearance of agents
    3. human-agent interaction
    4. subtle expressions

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    CHI EA '07 Paper Acceptance Rate 212 of 582 submissions, 36%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    Cited By

    View all
    • (2024)Augmenting Human Teams with Robots in Knowledge Work Settings: Insights from the LiteratureACM Transactions on Human-Robot Interaction10.1145/364988413:2(1-34)Online publication date: 14-Jun-2024
    • (2018)Multimodal Expression of Artificial Emotion in Social Robots Using Color, Motion and SoundProceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3171221.3171261(334-343)Online publication date: 26-Feb-2018
    • (2016)Introduction to Social RoboticsData Mining for Social Robotics10.1007/978-3-319-25232-2_6(171-191)Online publication date: 9-Jan-2016
    • (2015)Improving User Experiences in Talking to Robots using ASE-based Back-channel FeedbacksTransactions of the Japanese Society for Artificial Intelligence10.1527/tjsai.30.60430:4(604-612)Online publication date: 2015
    • (2012)Do robot appearance and speech affect people's attitude? Evaluation through the Ultimatum Game2012 IEEE RO-MAN: The 21st IEEE International Symposium on Robot and Human Interactive Communication10.1109/ROMAN.2012.6343851(809-814)Online publication date: Sep-2012
    • (2012)Impressions made by blinking light used to create artificial subtle expressions and by robot appearance in human-robot speech interaction2012 IEEE RO-MAN: The 21st IEEE International Symposium on Robot and Human Interactive Communication10.1109/ROMAN.2012.6343756(215-220)Online publication date: Sep-2012
    • (2011)Interpretations of artificial subtle expressions (ASEs) in terms of different types of artifactProceedings of the 4th international conference on Affective computing and intelligent interaction - Volume Part II10.5555/2062850.2062854(22-30)Online publication date: 9-Oct-2011
    • (2011)Effects of different types of artifacts on interpretations of artificial subtle expressions (ASEs)CHI '11 Extended Abstracts on Human Factors in Computing Systems10.1145/1979742.1979756(1249-1254)Online publication date: 7-May-2011
    • (2010)Artificial Subtle Expressions: Proposing intuitive notification methodology of agents' internal statesTransactions of the Japanese Society for Artificial Intelligence10.1527/tjsai.25.73325(733-741)Online publication date: 2010
    • (2010)Artificial subtle expressionsProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1753326.1753619(1941-1944)Online publication date: 10-Apr-2010
    • Show More Cited By

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