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A usability evaluation of a home monitoring system

Published: 18 July 2007 Publication History

Abstract

In this paper, we describe results from a laboratory-based study of user interactions with the Home Heartbeat system, which allows customers to monitor sensor data about their residence. Our study focused on usability, privacy, and security.

References

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Eaton Corporation. Eaton Center, 1111 Superior Avenue, Cleveland, OH 44114-2584. http://www.eaton.com
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Roussos, G. and Moussouri, T. Consumer perceptions of privacy, security and trust in ubiquitous commerce. Personal and Ubiquitous Computing Volume 8, Issue 6 (November 2004) Pages: 416--429.
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Caine, K. Privacy Perceptions of Visual Sensing Devices: Effects of Users' Ability and Type of Sensing Device. Master's Thesis. Georgia Institute of Technology, Atlanta, Georgia.
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Abowd, G. D. and Mynatt, E. D. Charting past, present, and future research in ubiquitous computing. ACM Transactions on Computer-Human Interaction, 7(1): 29--58, March 2000.
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Nielsen, J., Clemmensen, T., Yssing, C. Getting access to what goes on in people's heads? -- Reflections on the thinkaloud technique. NordiCHI, October 2002.
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Ackerman, M., Mainwaring, S. Privacy Issues and Human-Computer Interaction. In Security and Usability: Designing Secure Systems That People Can Use. Cranor, L. F., and Garfinkel, S., Eds. O'Reilly & Associates, 2005.
  1. A usability evaluation of a home monitoring system

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    cover image ACM Other conferences
    SOUPS '07: Proceedings of the 3rd symposium on Usable privacy and security
    July 2007
    188 pages
    ISBN:9781595938015
    DOI:10.1145/1280680
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 18 July 2007

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    SOUPS '07
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    SOUPS '07: The third Symposium on Usable Privacy and Security
    July 18 - 20, 2007
    Pennsylvania, Pittsburgh, USA

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    Overall Acceptance Rate 15 of 49 submissions, 31%

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