research-article

Slip errors and cue salience

Authors:

Jonathan Back,

Ann Blandford,

Paul CurzonAuthors Info & Claims

ECCE '07: Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!

Pages 221 - 224

https://doi.org/10.1145/1362550.1362595

Published: 28 August 2007 Publication History

Get Access

Abstract

Motivation -- Many empirical accounts of slip errors have focused on identifying causal factors. However, to what extent can avoiding slip errors be considered a cognitive skill?

Research approach -- A series of experiments have shown that some actions seem to "spring to mind" for the performance of a task, whereas others do not, and that the latter are much more likely than the former to feature in erroneous actions.

Findings -- The results suggest that procedural and sensory cues need to be strong enough to capture a participant's attention away from actions that "spring to mind".

Research limitations/Implications -- Avoiding error can be considered a cognitive skill when a 'window of opportunity' is utilised to rehearse procedural steps or when participants are able to create their own environmental cues.

Originality/Value -- The research suggests that identifying how people avoid making errors can provide us with a deeper understanding of why errors happen.

Take away message -- Rehearsal and personalised cue creation is spontaneous and can be used to minimize the likelihood of error.

References

[1]

Back, J., Blandford, A., and Curzon, P. (2007). Explaining Mode and Omission Errors: A Model of Intrinsic and Extraneous Load. Submitted.

Google Scholar

[2]

Back, J., Cheng, W. L., Dann, R., Curzon, P., & Blandford, A. (2006). Does being motivated to avoid procedural errors influence their systematicity? People and Computers XX - Engage: Proceedings of HCI 2006 (Vol. 1), London, UK.

Google Scholar

[3]

Byrne, M. & Bovair, S. (1997). A Working Memory Model of a Common Procedural Error. Cognitive Science 21(1), 31--69.

Crossref

Google Scholar

[4]

Card, S. K., Moran, T. P., & Newell, A. (1983). The Psychology of Human-Computer Interaction. Hillsdale: Lawrence Erlbaum Associates.

Digital Library

Google Scholar

[5]

Chung, P. & Byrne, M. D. (2004). Visual cues to reduce errors in a routine procedural task. Proceedings of the 26th Annual Conference of the Cognitive Science Society. Hillsdale, NJ: Lawrence Erlbaum Associates.

Google Scholar

[6]

Dekker, S. (2005). Ten Questions About Human Error: A New View of Human Factors and System Safety. LEA.

Google Scholar

[7]

Folk, C. L., Remington, R. W., & Johnston, J. C. (1992). Involuntary covert orienting is contingent on attentional control settings. Experimental Psychology: Human Perception, 18, 1030--1044.

Crossref

Google Scholar

[8]

Li, S., Cox, A., Blandford, A., Cairns, P., & Abeles, A. (2006). Further investigations into post-completion error: the effects of interruption position and duration. Proceedings of the 28th Annual Meeting of the Cognitive Science Society, Vancouver, BC, Canada, July 26--29, 2006.

Google Scholar

[9]

Payne, S. J. (1991). Display-based action at the user interface. International Journal of Man-Machine Studies, 35, 275--289.

Digital Library

Google Scholar

[10]

Suchman, L. A. (1987). Plans and situated action: The problems of human machine communication. New York: Cambridge University Press.

Digital Library

Google Scholar

[11]

Trafton, J. G., Altmann, E. M., Brock, D. P., and Mintz, F. E. (2003). Preparing to resume an interrupted task: effects of prospective goal encoding and retrospective rehearsal. Int. Journal Human-Computer Studies. 58(5), 583--603.

Digital Library

Google Scholar

Cited By

View all

Loizeau AMalacria SNancel M(2024)GUI Behaviors to Minimize Pointing-Based Interaction InterferencesACM Transactions on Computer-Human Interaction10.1145/366033831:3(1-34)Online publication date: 30-Aug-2024
https://dl.acm.org/doi/10.1145/3660338
Bahnsen KTiemann LPlabst LGrundgeiger T(2024)Augmented Reality Cues Facilitate Task Resumption after Interruptions in Computer-Based and Physical TasksProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642666(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642666
Williams H(2022)Weapon Confusion: TASER CEWs, Firearms, and Human Error TheoriesCriminal Justice Review10.1177/0734016822112323848:4(495-514)Online publication date: 7-Sep-2022
https://doi.org/10.1177/07340168221123238
Show More Cited By

Recommendations

Cue effectiveness in mitigating postcompletion errors in a routine procedural task

Postcompletion errors, which are omissions of actions required after the completion of a task's main goal, occur in a variety of everyday procedural tasks. Previous research has demonstrated the difficulty of reducing their frequency by means other than ...
The role of top-down focused spatial attention in preattentive salience coding and salience-based attentional capture

Selective visual attention requires an efficient coordination between top-down and bottom-up attention control mechanisms. This study investigated the behavioral and neural effects of top-down focused spatial attention on the coding of highly salient ...
Pedal misapplications by older drivers induced by difficulty with inhibition function
AutomotiveUI '12: Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

Pedal error, i.e., pedal misapplication, while driving is a major problem, particularly for older drivers. Psychological studies on aging and cognition have shown that the cognitive functions of older people are different from those of younger people. ...

Comments

Information & Contributors

Information

Published In

ECCE '07: Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!

August 2007

334 pages

ISBN:9781847998491

DOI:10.1145/1362550

Conference Chairs:
Willem Paul Brinkman
Brunel University, UK/Delft University of Technology, The Netherlands
,
Dong Han Ham
Middlesex University, UK
,
B. L. William Wong
Middlesex University, UK

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 28 August 2007

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

Engineering and Physical Sciences Research Council

Conference

ECCE07

Sponsor:

ACM
SIGCHI
EACE

ECCE07: European Conference on Cognitive Ergonomics 2007

August 28 - 31, 2007

London, United Kingdom

Acceptance Rates

Overall Acceptance Rate 56 of 91 submissions, 62%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

6
Total Citations
View Citations
216
Total Downloads

Downloads (Last 12 months)13
Downloads (Last 6 weeks)1

Reflects downloads up to 03 Feb 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Loizeau AMalacria SNancel M(2024)GUI Behaviors to Minimize Pointing-Based Interaction InterferencesACM Transactions on Computer-Human Interaction10.1145/366033831:3(1-34)Online publication date: 30-Aug-2024
https://dl.acm.org/doi/10.1145/3660338
Bahnsen KTiemann LPlabst LGrundgeiger T(2024)Augmented Reality Cues Facilitate Task Resumption after Interruptions in Computer-Based and Physical TasksProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642666(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642666
Williams H(2022)Weapon Confusion: TASER CEWs, Firearms, and Human Error TheoriesCriminal Justice Review10.1177/0734016822112323848:4(495-514)Online publication date: 7-Sep-2022
https://doi.org/10.1177/07340168221123238
Lee SKim YPark ISohn Y(2016)The Effects of Anxiety on Attention Problems and Rule-Breaking Behavior: The Moderating Effect of Work Adjustment in the WorkplaceCurrent Psychology10.1007/s12144-016-9541-037:3(602-611)Online publication date: 21-Dec-2016
https://doi.org/10.1007/s12144-016-9541-0
Rukšėnas RBack JCurzon PBlandford A(2009)Verification-guided modelling of salience and cognitive loadFormal Aspects of Computing10.1007/s00165-008-0102-721:6Online publication date: 1-Dec-2009
https://dl.acm.org/doi/10.1007/s00165-008-0102-7
Rukšėnas RBack JCurzon PBlandford A(2008)Formal Modelling of Salience and Cognitive LoadElectronic Notes in Theoretical Computer Science (ENTCS)10.1016/j.entcs.2008.03.107208(57-75)Online publication date: 1-Apr-2008
https://dl.acm.org/doi/10.1016/j.entcs.2008.03.107

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Abstract

References

Cited By

Recommendations

Cue effectiveness in mitigating postcompletion errors in a routine procedural task

The role of top-down focused spatial attention in preattentive salience coding and salience-based attentional capture

Pedal misapplications by older drivers induced by difficulty with inhibition function

Comments

Information

Published In

Sponsors

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Funding Sources

Conference

Acceptance Rates

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

Login options

Full Access

View options

PDF

eReader

Share

Share this Publication link

Share on social media

Affiliations