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Organizational engineering in public administration: the state of the art on eGovernment domain modeling

Published: 16 March 2008 Publication History

Abstract

Society nowadays demands processes in public organizations to be reengineered so that they become more flexible, effective and efficient. Public Administration (PA) is a huge organization with several different activities, with stakeholders that may have conflicting interests or different priorities etc. The application of the organizational engineering approaches in the PA domain can help towards its modernization. One initial step to this direction is to create the appropriate domain models as generic and reusable representations so as to use them as blueprints for modeling the organizations of interest. In this work, we have included the state-of-the-art in eGovernment domain models. We have grouped these initiatives to the following three categories depending on their modeling perspective: object, process and holistic and assess their pros and cons.

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Cited By

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  • (2021)Public Service Models: A Systematic Literature Review and SynthesisIEEE Transactions on Emerging Topics in Computing10.1109/TETC.2019.29394859:2(637-648)Online publication date: 1-Apr-2021
  • (2012)The use of geographic information system in local government's modernisationTransforming Government: People, Process and Policy10.1108/175061612112469356:2(206-222)Online publication date: 25-May-2012
  • (2010)Agricultural e-government services: An implementation framework and case studyComputers and Electronics in Agriculture10.1016/j.compag.2009.09.00870:2(337-347)Online publication date: Mar-2010

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  1. Organizational engineering in public administration: the state of the art on eGovernment domain modeling

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      cover image ACM Conferences
      SAC '08: Proceedings of the 2008 ACM symposium on Applied computing
      March 2008
      2586 pages
      ISBN:9781595937537
      DOI:10.1145/1363686
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 16 March 2008

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      Author Tags

      1. domain model
      2. domain ontology
      3. eGovernment
      4. organizational engineering

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      SAC '08: The 2008 ACM Symposium on Applied Computing
      March 16 - 20, 2008
      Fortaleza, Ceara, Brazil

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      View all
      • (2021)Public Service Models: A Systematic Literature Review and SynthesisIEEE Transactions on Emerging Topics in Computing10.1109/TETC.2019.29394859:2(637-648)Online publication date: 1-Apr-2021
      • (2012)The use of geographic information system in local government's modernisationTransforming Government: People, Process and Policy10.1108/175061612112469356:2(206-222)Online publication date: 25-May-2012
      • (2010)Agricultural e-government services: An implementation framework and case studyComputers and Electronics in Agriculture10.1016/j.compag.2009.09.00870:2(337-347)Online publication date: Mar-2010

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