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Fostering conversation after the museum visit: a WOZ study for a shared interface

Published: 28 May 2008 Publication History

Abstract

According to recent studies, a museum visit by a small group (e. g. a family or a few friends) can be considered successful if conversation about the experience develops among its members. Often people stop at the museum café to have a break during the visit or before leaving. The museum café is the location that we foresee as ideal to introduce a tabletop interface meant to foster the conversation of the visitors.
We describe a Wizard of Oz study of a system that illustrates the reactions of people to visual stimuli (floating words, images, text snippets) projected on a tabletop interface. The stimuli, dynamically selected taking into account the topic discussed and a set of communicative strategies, are meant to support the conversation about the exhibition and the visit or to foster a topic change, in case the group is discussing something unrelated to the visit. The results of the Wizard of Oz show that people recognized visuals on the table as "cues" for a group conversation about the visit, and interesting insights about the design have emerged.

References

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Leinhardt, G., Knutson K. 2004. Listening in on Museum Conversations. Altamira Press.
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McCarthy, J. F., Costa, T. J., and Liongosari, E. S. 2001. UniCast, OutCast & GroupCast: Three Steps Toward Ubiquitous, Peripheral Displays. In Proceedings of the 3rd international Conference on Ubiquitous Computing. Atlanta, Georgia, USA.
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Cited By

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  • (2024)SCAINs Presenter: Preventing Miscommunication by Detecting Context-Dependent Utterances in Spoken DialogueProceedings of the 29th International Conference on Intelligent User Interfaces10.1145/3640543.3645147(549-565)Online publication date: 18-Mar-2024
  • (2018)Multiuser Interaction with Hybrid VR and AR for Cultural Heritage Objects2018 3rd Digital Heritage International Congress (DigitalHERITAGE) held jointly with 2018 24th International Conference on Virtual Systems & Multimedia (VSMM 2018)10.1109/DigitalHeritage.2018.8810126(1-8)Online publication date: Oct-2018
  • (2015)Gifting as a Novel Mechanism for Personalized Museum and Gallery InterpretationUser Modeling, Adaptation and Personalization10.1007/978-3-319-20267-9_11(131-142)Online publication date: 11-Jun-2015
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  1. Fostering conversation after the museum visit: a WOZ study for a shared interface

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    cover image ACM Conferences
    AVI '08: Proceedings of the working conference on Advanced visual interfaces
    May 2008
    483 pages
    ISBN:9781605581415
    DOI:10.1145/1385569
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 28 May 2008

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    Author Tags

    1. conversation
    2. museum visit
    3. tabletop interface

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    View all
    • (2024)SCAINs Presenter: Preventing Miscommunication by Detecting Context-Dependent Utterances in Spoken DialogueProceedings of the 29th International Conference on Intelligent User Interfaces10.1145/3640543.3645147(549-565)Online publication date: 18-Mar-2024
    • (2018)Multiuser Interaction with Hybrid VR and AR for Cultural Heritage Objects2018 3rd Digital Heritage International Congress (DigitalHERITAGE) held jointly with 2018 24th International Conference on Virtual Systems & Multimedia (VSMM 2018)10.1109/DigitalHeritage.2018.8810126(1-8)Online publication date: Oct-2018
    • (2015)Gifting as a Novel Mechanism for Personalized Museum and Gallery InterpretationUser Modeling, Adaptation and Personalization10.1007/978-3-319-20267-9_11(131-142)Online publication date: 11-Jun-2015
    • (2012)Shared Interfaces for Co-located InteractionUbiquitous Display Environments10.1007/978-3-642-27663-7_5(71-88)Online publication date: 19-Apr-2012
    • (2011)A socially aware persuasive system for supporting conversations at the museum caféProceedings of the 16th international conference on Intelligent user interfaces10.1145/1943403.1943474(395-398)Online publication date: 13-Feb-2011
    • (2009)Keyword spotting based system for conversation fostering in tabletop scenarios: Preliminary evaluation2009 2nd Conference on Human System Interactions10.1109/HSI.2009.5090981(216-219)Online publication date: May-2009

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