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Evaluation of predictive text and speech inputs in a multimodal mobile route guidance application

Published: 02 September 2008 Publication History

Abstract

We present initial results from an evaluation of a multimodal interface for a mobile route guidance application providing public transport information in Finland. The application includes a range of input and output modalities, such as speech input and output, a fisheye GUI, and contextual predictive text input. The application has been in public pilot use for almost a year. In this paper we present results from a formal user evaluation, focusing on predictive text input and speech input and output. Speech input outperformed other input methods, even with high error rates and slow response times. However, the domain specific predictive text input was the preferred method, surpassing users' expectations.

References

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Bederson, B. B. Fisheye Menus. Proceedings of ACM Conference on User Interface Software and Technology (UIST 2000), pp. 217--226, ACM Press.
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Hartikainen, M., Salonen, E.-P. & Turunen, M. Subjective Evaluation of Spoken Dialogue Systems Using SERVQUAL Method. Proceedings of ICSLP 2004: 2273--2276.
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Turunen, M., Hakulinen, J. Spoken and Multimodal Communication Systems in Mobile Settings. In Verbal and Nonverbal Communication Behaviours, LNAI 4775: 227--241, Springer-Verlag Berlin Heidelberg, 2007.
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Turunen, M. Hakulinen, J., and Kainulainen, A., Melto, A., and Hurtig, T. Design of a Rich Multimodal Interface for Mobile Spoken Route Guidance. Proceedings of Interspeech 2007 - Eurospeech: 2193--2196, 2007.
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Turunen, M. Hakulinen, J., and Kainulainen, A., Evaluation of a Spoken Dialogue System with Usability Tests and Longterm Pilot Studies: Similarities and Differences. Proceedings of Interspeech 2006: 1057--1060, 2006.
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Turunen, M., Hurtig, T., Hakulinen, J., Virtanen, A., and Koskinen, S., Mobile Speech-based and Multimodal Public Transport Information Services. Proceedings of MobileHCI 2006 Workshop on Speech in Mobile and Pervasive Environments, 2006.
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Turunen, M., Hakulinen, J., Salonen, E.-P., Kainulainen, A., and Helin, L., Spoken and Multimodal Bus Timetable Systems: Design, Development and Evaluation. Proceedings of 10th International Conference on Speech and Computer (SPECOM 2005): 389--392, 2005.
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Walker, B. N., Nance, A., and Lindsay, J., Spearcons: Speech-based Earcons Improve Navigation Performance in Auditory Menus. Proceedings of ICAD 2006, 2006.
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Mizobuchi, S, Chignell, M., and Newton, D., Mobile Text Entry: Relationship between Walking Speed and Text Input Task Difficulty. Proceedings of MobileHCI 2005, 2005.
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MacKenzie, I. S., and Soukoreff, R. W., Text Entry for Mobile Computing: Models and Methods, Theory and Practice. HCI Journal: 147--198, Vol. 17, No. 2--3, 2002.

Cited By

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  • (2012)Hype or Ready for Prime Time?International Journal of Handheld Computing Research10.4018/jhcr.20121001033:4(40-55)Online publication date: 1-Oct-2012
  • (2011)On the Future of Mobile Phones as the Heart of Community-Built DatabasesCommunity-Built Databases10.1007/978-3-642-19047-6_11(261-287)Online publication date: 12-Apr-2011
  • (2010)A comparison of speech and GUI input for navigation in complex visualizations on mobile devicesProceedings of the 12th international conference on Human computer interaction with mobile devices and services10.1145/1851600.1851665(357-360)Online publication date: 7-Sep-2010
  • Show More Cited By

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cover image ACM Other conferences
MobileHCI '08: Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
September 2008
568 pages
ISBN:9781595939524
DOI:10.1145/1409240
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 September 2008

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Author Tags

  1. SERVQUAL
  2. predictive text input
  3. speech recognition

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MobileHCI08

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Overall Acceptance Rate 202 of 906 submissions, 22%

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Cited By

View all
  • (2012)Hype or Ready for Prime Time?International Journal of Handheld Computing Research10.4018/jhcr.20121001033:4(40-55)Online publication date: 1-Oct-2012
  • (2011)On the Future of Mobile Phones as the Heart of Community-Built DatabasesCommunity-Built Databases10.1007/978-3-642-19047-6_11(261-287)Online publication date: 12-Apr-2011
  • (2010)A comparison of speech and GUI input for navigation in complex visualizations on mobile devicesProceedings of the 12th international conference on Human computer interaction with mobile devices and services10.1145/1851600.1851665(357-360)Online publication date: 7-Sep-2010
  • (2009)User expectations and user experience with different modalities in a mobile phone controlled home entertainment systemProceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services10.1145/1613858.1613898(1-4)Online publication date: 15-Sep-2009
  • (2009)Eyes-free text entry on a touchscreen phone2009 IEEE Toronto International Conference Science and Technology for Humanity (TIC-STH)10.1109/TIC-STH.2009.5444381(83-88)Online publication date: Sep-2009

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