Cited By
View all- Kvavik KKarimi SCypher AMayhew D(1994)User-centered processes and evaluation in product developmentInteractions10.1145/182966.1829731:3(65-71)Online publication date: 1-Jul-1994
Field research in product development
Abstract
Field research (also "contextual field research, user studies") involves users in product development so that their work experience may be understood by designers and developers. The points of view expressed here were first presented in a well-attended CHI '90 SIG on this user- centered approach. Overall, the notion of "culture" pervades our concerns: The corporate culture, the user's experience with computer tools, and the culture of the work setting. The design and development process within a group reflects a culture. Field research is relatively new to the industry. There is a concern about appropriate methods and techniques. A missionary's role can be a precarious one-- how does the social scientist navigate in a corporate jungle?
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Index Terms
- Field research in product development
Recommendations
International user research in product development cycle
CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing SystemsAs an increasing number of software products enter the global market, the popularity of international user research is on the rise. Though the concept of studying international users to inform global designs is clear-cut, the actual practice is not. ...
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Copyright © 1992 Authors.
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 01 January 1992
Published in SIGCHI Volume 24, Issue 1
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Cited By
View all- Kvavik KKarimi SCypher AMayhew D(1994)User-centered processes and evaluation in product developmentInteractions10.1145/182966.1829731:3(65-71)Online publication date: 1-Jul-1994
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