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Ghosts in the network: distributed troubleshooting in a shared working environment

Published: 01 December 1992 Publication History
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cover image ACM Conferences
CSCW '92: Proceedings of the 1992 ACM conference on Computer-supported cooperative work
December 1992
403 pages
ISBN:0897915429
DOI:10.1145/143457
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Published: 01 December 1992

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  1. breakdowns
  2. distributed problem-solving
  3. ethnographic analysis
  4. networked technologies

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CSCW92
CSCW92: Computer Supported Cooperative Work 92
November 1 - 4, 1992
Ontario, Toronto, Canada

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