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A user study of mobile web services and applications from the 2008 Beijing Oympics

Authors:

Alvin Chin,

Jyri P. SalomaaAuthors Info & Claims

HT '09: Proceedings of the 20th ACM conference on Hypertext and hypermedia

Pages 343 - 344

https://doi.org/10.1145/1557914.1557980

Published: 29 June 2009 Publication History

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Abstract

This paper describes a business user study using a packaged suite of mobile Web services and applications deployed at a real-time event, the Beijing Olympic Games in August 2008. These applications were an Olympics guide, menu reader, phrasebook, Sports Tracker [3], photo sharing on Ovi [4], and Nokia Maps [2]. To evaluate its feasibility and use, we used logging, surveys, and statistical analysis for collecting and analyzing the data. We discovered that guests found the Olympics guide application to be the most popular, followed by Nokia Maps and then photo sharing on Ovi. The results demonstrate that the techniques used in our evaluation can be used to determine the type of applications that are relevant to consumers at a real-time event, and suggests ways for improving the mobile application design and user experience.

References

[1]

Y. Cui and V. Roto. How people use the web on mobile devices. In WWW '08: Proceeding of the 17th international conference on World Wide Web, pages 905--914, New York, NY, USA, 2008. ACM.

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[2]

Nokia. Nokia Maps. http://maps.nokia.com, 2008.

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[3]

Nokia. Nokia Sports Tracker. http://sportstracker.nokia.com, 2008.

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[4]

Nokia. Ovi photo sharing service. http://share.ovi.com, 2008.

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[5]

A. Sellen and R. Murphy. The future of the mobile internet: Lessons from looking at web use. Hewlett-Packard Labs Technical Report, HPL-2002-230, 2002.

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T. Yamakami. Towards know-when technology in the mobile information space: long-term user trace log analysis in the mobile internet. Web Intelligence, 2003. WI 2003. Proceedings. IEEE/WIC International Conference on, pages 545--549, Oct. 2003.

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Cited By

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Kronbauer ASantos C(2014)Impact of Contextual Factors on Smartphone Applications UseMobile and Ubiquitous Systems: Computing, Networking, and Services10.1007/978-3-319-11569-6_52(667-679)Online publication date: 28-Sep-2014
https://doi.org/10.1007/978-3-319-11569-6_52
Kronbauer ASantos CPrazeres CSampaio PSantanchè ASantos CGoularte R(2013)Evaluation of the influence of contextual factors on the interactions with applications for smartphonesProceedings of the 19th Brazilian symposium on Multimedia and the web10.1145/2526188.2526212(81-88)Online publication date: 5-Nov-2013
https://dl.acm.org/doi/10.1145/2526188.2526212
Coursaris CKim D(2011)A Meta-Analytical Review of Empirical Mobile Usability StudiesJournal of Usability Studies10.5555/2007456.20074596:3(117-171)Online publication date: 1-May-2011
https://dl.acm.org/doi/10.5555/2007456.2007459
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Index Terms

A user study of mobile web services and applications from the 2008 Beijing Oympics
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
  2. Interaction design
    1. Interaction design process and methods
      1. User centered design

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Published In

HT '09: Proceedings of the 20th ACM conference on Hypertext and hypermedia

June 2009

410 pages

ISBN:9781605584867

DOI:10.1145/1557914

General Chairs:
Ciro Cattuto
Institute for Scientific Interchange Foundation, Italy
,
Giancarlo Ruffo
University of Torino, Italy
,
Program Chair:
Filippo Menczer
Indiana University, USA

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 June 2009

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HT '09: 20th ACM Conference on Hypertext and Hypermedia

June 29 - July 1, 2009

Torino, Italy

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Overall Acceptance Rate 378 of 1,158 submissions, 33%

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Kronbauer ASantos C(2014)Impact of Contextual Factors on Smartphone Applications UseMobile and Ubiquitous Systems: Computing, Networking, and Services10.1007/978-3-319-11569-6_52(667-679)Online publication date: 28-Sep-2014
https://doi.org/10.1007/978-3-319-11569-6_52
Kronbauer ASantos CPrazeres CSampaio PSantanchè ASantos CGoularte R(2013)Evaluation of the influence of contextual factors on the interactions with applications for smartphonesProceedings of the 19th Brazilian symposium on Multimedia and the web10.1145/2526188.2526212(81-88)Online publication date: 5-Nov-2013
https://dl.acm.org/doi/10.1145/2526188.2526212
Coursaris CKim D(2011)A Meta-Analytical Review of Empirical Mobile Usability StudiesJournal of Usability Studies10.5555/2007456.20074596:3(117-171)Online publication date: 1-May-2011
https://dl.acm.org/doi/10.5555/2007456.2007459
Harper SChen TYesilada Y(2011)How Do People Use Their Mobile Phones?International Journal of Mobile Human Computer Interaction10.4018/jmhci.20110101033:1(37-54)Online publication date: 1-Jan-2011
https://dl.acm.org/doi/10.4018/jmhci.2011010103

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