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Facilitation issues in distributed group support systems

Published: 01 June 1993 Publication History

Abstract

Local area networks and related computer and communication technologies are opening up new possibilities for performing group tasks in organizations. This paper provides background on the evolving use of information technology to support distributed group meetings. It identifies facilitation as a key factor in the success of group meetings. Thirty-four professional facilitators of face-to-face meetings are interviewed regarding the impacts of a distributed setting on meetings. Opinions regarding distributed meetings include concerns for group process and task accomplishment, observations of changes in the role of the facilitator, and potential impacts on how the organization functions. Concerns regarding the design of specific technologies for implementing distributed meetings are also identified.

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cover image ACM Conferences
SIGCPR '93: Proceedings of the 1993 conference on Computer personnel research
June 1993
496 pages
ISBN:0897915720
DOI:10.1145/158011
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 June 1993

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SIGCPR93: SIGCPR '93 Conference
April 1 - 3, 1993
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Cited By

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  • (2011)A Transfer Approach for Facilitation Knowledge in Computer-Supported CollaborationCollaboration and Technology10.1007/978-3-642-23801-7_10(110-125)Online publication date: 2011
  • (2010)Patterns of Facilitation in Online Communities of PracticeLeadership in the Digital Enterprise10.4018/978-1-60566-958-8.ch010(131-142)Online publication date: 2010
  • (2009)Beyond Face-to-Face: A Field Study of Electronic Meetings in Different Time and Place ModesJournal of Organizational Computing and Electronic Commerce10.1207/s15327744joce1402_0314:2(127-152)Online publication date: 18-Nov-2009
  • (2006)Silence, Attribution Accuracy and Virtual EnvironmentsProceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 0110.1109/HICSS.2006.435Online publication date: 4-Jan-2006
  • (2003)Multi-team facilitation of very large-scale distributed meetingsProceedings of the eighth conference on European Conference on Computer Supported Cooperative Work10.5555/1241889.1241903(259-275)Online publication date: 14-Sep-2003
  • (2003)Using internet-based, distributed collaborative writing tools to improve coordination and group awareness in writing teamsIEEE Transactions on Professional Communication10.1109/TPC.2003.81964046:4(277-297)Online publication date: Dec-2003
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