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Socio-scientific analysis of user requirements in mobile learning: a case study on marginalised young people

Published: 15 September 2009 Publication History

Abstract

Although marginalised young people have been proved to have less access to Information and Communication Technologies such as the Internet, their access to mobile phones does not differ from non-marginalised young people. Since mobile phones seem to play an important role in youth's life, delivering learning programmes via this piece of technology seems a promising idea. Thereby, to analyse the requirement of the future users of learning programmes to be designed is fundamental since little about their characteristics and needs is known. A triangulation of data, consisting of academic literature review, expert interview data and focus group data, led to valuable conclusions.

References

[1]
Bloor, M., Frankland, J., Thomas, M., and Stewart, K. 2001. Focusgroups in Social Research (Introducing Qualitative Methods). Sage Pubn Inc.
[2]
Kelle, U. and Kluge, S. Eds. 1999. Vom Einzelfall zum Typus. Fallvergleich und Fallkontrastierung in der qualitativen Sozialforschung. Opladen: Leske + Budrich.

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MobileHCI '09: Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
September 2009
473 pages
ISBN:9781605582818
DOI:10.1145/1613858

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 September 2009

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  1. marginalised young people
  2. user centred design
  3. user requirements

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  • Research-article

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MobileHCI '09

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MobileHCI '09 Paper Acceptance Rate 23 of 95 submissions, 24%;
Overall Acceptance Rate 202 of 906 submissions, 22%

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