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Progressional awareness: designing a co-authoring tool to support the planning process

Authors:

Ilaria Liccardi,

Hugh C. Davis,

Su WhiteAuthors Info & Claims

SIGDOC '09: Proceedings of the 27th ACM international conference on Design of communication

Pages 115 - 118

https://doi.org/10.1145/1621995.1622017

Published: 05 October 2009 Publication History

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Abstract

Effective planning is essential to any collaborative activity. However, in practice, the co-authoring process can become derailed from an initial plan of action due to unforeseen circumstances. To be effective, the process must be capable of adapting in ways that are efficient and avoid conflict.

We analyze the experiences of users involved in fifteen separate group writing projects, specifically examining the role of planning within the collaborative process, the techniques used and the problems that may arise. From this, we propose the concept of progressional awareness related to the planning process, and propose novel user interface designs that may help to avoid common problems.

References

[1]

Carroll, J. M., Neale D.C., Isenhour P.L., Rosson M.B., McCrickard D.S., Notification and awareness: synchronizing task-oriented collaborative activity Elsevier Science -- Int. J. of Human Computer Studies, 58 (2003), pp. 605--632.

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[2]

Gutwin, C., Greenberg, S., A Descriptive Framework of Workspace Awareness for Real-Time Groupware, JCSCW (2002), pp. 411--446.

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[3]

Liccardi, I., Davis, H.C, White, S., CAWS: Visualizing awareness to improve the effectiveness of co-authoring activities, IEEE Distributed Systems Online, 9 (2008), pp. 6--12.

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[4]

Rathwell, M.A., Burns, A., Information systems support for group planning and decision marking activities, MIS Quarterly, 9 (1985), pp. 255--271.

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Index Terms

Progressional awareness: designing a co-authoring tool to support the planning process
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing systems and tools
      1. Asynchronous editors
    2. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
  2. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Web-based interaction
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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Published In

SIGDOC '09: Proceedings of the 27th ACM international conference on Design of communication

October 2009

328 pages

ISBN:9781605585598

DOI:10.1145/1621995

General Chairs:
Brad Mehlenbacher
North Carolina State University, USA
,
Aristidis Protopsaltis
University of Reading, UK
,
Program Chairs:
Ashley Williams
Bridgeline Software, USA
,
Shaun Slattery
DePaul University, USA

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 October 2009

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SIGDOC '09

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SIGDOC '09: The 27th ACM International Conference on Design of Communication

October 5 - 7, 2009

Indiana, Bloomington, USA

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Overall Acceptance Rate 355 of 582 submissions, 61%

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Index Terms

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