Given the extensive history that companies now have with offshore outsourcing and the critical role that it continues to play, it is vital that we synthesize the many lessons learned and formalize them into a workable and flexible governance model. A ...
Does information technology outsourcing reduce non-IT operating costs? This study examines this question and also asks whether internal IT investments moderate the relationship between IT outsourcing and non-IT operating costs. Using a panel data set of ...
Software organizations need IT workforce members with knowledge and skills to perform their activities properly. The IT workforce may be employed by the organization or made available by an external supplier. Several benefits, challenges, and success ...
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