research-article

A survey of social media use in software systems development

Authors:

Sue Black,

Rachel Harrison,

Mark BaldwinAuthors Info & Claims

Web2SE '10: Proceedings of the 1st Workshop on Web 2.0 for Software Engineering

Pages 1 - 5

https://doi.org/10.1145/1809198.1809200

Published: 04 May 2010 Publication History

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Abstract

In this paper, we describe the preliminary results of a pilot survey conducted to collect information on social media use in global software systems development. We created an on-line survey for developers who are using social media to communicate at work and whose work falls within the domain of software systems development, including web applications. Our results show that social media can enable better communication through the software system development process. 91% of respondents said that using social media has improved their working life.

References

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De Baar, B., 2009. Why You Should Use Twitter Style Communication In Your Project, The Project Shrink blog http://blog.softwareprojects.org/why-you-should-use-twitter-style-communication-on-your-project-1347.html {Last accessed 24/1/10}

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Cockburn, A., 2001. Agile Software Development. Addison Wesley Professional.

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Giles, M., 2010. A world of connections. Special report on social networking. The Economist, London. 30^th January-5^th February 2010.

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Shirky, C., 2008. Here comes everybody. Penguin press, USA.

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Tapscott, D. and Williams, A. D., 2007. Wikinomics: How mass collaboration changes everything. Atlantic Books, London WC1N 3JZ, UK.

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https://dl.acm.org/doi/10.1145/3597503.3639127
El Mezouar MDa Costa DZou Y(2024)An Empirical Study on Collaborative Uses of Communication Channels for Software Development and Management2024 34th International Conference on Collaborative Advances in Software and COmputiNg (CASCON)10.1109/CASCON62161.2024.10838181(1-10)Online publication date: 11-Nov-2024
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Fang HVasilescu BHerbsleb J(2023)Understanding information diffusion about open-source projects on Twitter, HackerNews, and Reddit2023 IEEE/ACM 16th International Conference on Cooperative and Human Aspects of Software Engineering (CHASE)10.1109/CHASE58964.2023.00015(56-67)Online publication date: May-2023
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Index Terms

A survey of social media use in software systems development
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Software management
        Software maintenance
2. Software and its engineering
  1. Software creation and management
    1. Software post-development issues

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Published In

Web2SE '10: Proceedings of the 1st Workshop on Web 2.0 for Software Engineering

May 2010

47 pages

ISBN:9781605589756

DOI:10.1145/1809198

General Chairs:
Christoph Treude
University of Victoria, Canada
,
Margaret-Anne Storey
University of Victoria, Canada
,
Kate Ehrlich
IBM T.J. Watson Research Center, USA
,
Arie van Deursen
Delft University of Technology, The Netherlands

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Published: 04 May 2010

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ICSE '10: 32nd International Conference on Software Engineering

May 4, 2010

Cape Town, South Africa

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https://dl.acm.org/doi/10.1145/3597503.3639127
El Mezouar MDa Costa DZou Y(2024)An Empirical Study on Collaborative Uses of Communication Channels for Software Development and Management2024 34th International Conference on Collaborative Advances in Software and COmputiNg (CASCON)10.1109/CASCON62161.2024.10838181(1-10)Online publication date: 11-Nov-2024
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Fang HVasilescu BHerbsleb J(2023)Understanding information diffusion about open-source projects on Twitter, HackerNews, and Reddit2023 IEEE/ACM 16th International Conference on Cooperative and Human Aspects of Software Engineering (CHASE)10.1109/CHASE58964.2023.00015(56-67)Online publication date: May-2023
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Using Web 2.0 to improve software quality

Leveraging social media to gather user feedback for software development

College students social media use and communication network heterogeneity

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