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The accessibility of television news with live subtitling on digital television

Published: 09 June 2010 Publication History

Abstract

This paper focuses on live subtitles for the deaf and hard of hearing. DR conducted an exploratory study on live subtitles used in conjunction with the main news on DR1 to establish whether there were significant accessibility issues. A sample of 27 subjects watched a recording of the main news from June 19, 2009, that contained pre-recorded, pre-prepared and live subtitles for both inter-lingual and intra-lingual communication. User responses and the subsequent interviews revealed that there were significant problems with live subtitles. The delay of some 7 seconds was the main obstacle to user satisfaction. The study was used to argue to case for local buffering video and audio streams in personal video recorders in order to re-synchronise the subtitles and the video/audio to which they refer. The results of the study also highlight the need for increased care when selecting subjects for accessibility service tests.

References

[1]
European Commission (2005). Communication From The Commission To The Council, The European Parliament And The European Economic And Social Committee And The Committee Of The Regions eAccessibility {SEC(2005)1095} Brussels, 13.9.2005 COM(2005)425 final. Brussels, Belgium. http://eur-lex.europa.eu/LexUriServ/site/en/com/2005/com2005_0425en01.pdf
[2]
Gottlieb, Henrik (1997) Subtitles, Translation & Idioms, PhD thesis, Institute of English, University of Copenhagen, Denmark.
[3]
Grundy, E, Ahlberg D, Ali M, Breeze E, Sloggett A (1999). Disability in Great Britain: results from the 1996/97 Disability Follow-up to the Family Resources Survey. Charlesworth Group, Huddersfield, UK.
[4]
Looms, P.O. (2009). E-inclusiveness and digital television in Europe -- a holistic model. Universal Access in Human-Computer Interaction. Addressing Diversity, 550--558, Springer Verlag, Berlin, Germany.
[5]
Lopes, J., Neves, C., Veiga, A., Maciel, A., Lopes, C., Perdigão, F., and Sá, L. (2008). Development of a Speech Recognizer with the Tecnovoz Database. In Proceedings of the 8th international Conference on Computational Processing of the Portuguese Language (Aveiro, Portugal, September 08 -- 10, 2008)
[6]
Orero, Pilar (2009) Private communication 10 February 2010 in connection with the drafting of DTV4ALL deliverable "Final Report on Pilot Services (1 of 2)".
[7]
RNID (2010). EU-Funded subtitling survey results. Report 3858/0310. The Royal National Institute for Deaf People, London, UK. 26 February 2010. http://www.rnid.org.uk/.../What_do_you_think_of_subtitles_on_TV___Feb26.pdf
[8]
Romero-Fresco, Pablo (2010a). 4.7 University of Roehampton Report page 95--103, in Final Report on Pilot Services (1 of 2) (Deliverable D2.5), DTV4ALL. To be published online at http://www.psp-dtv4all.org/
[9]
Romero-Fresco, Pablo (2010b). Informal e-mail exchange between Peter Looms, Romero-Fresco and Peter J. Pullan dated 13 February 2010 in which an informal test on resynchronised live subtitles was reported.

Cited By

View all
  • (2023)Accessibility Research in Digital Audiovisual Media: What Has Been Achieved and What Should Be Done Next?Proceedings of the 2023 ACM International Conference on Interactive Media Experiences10.1145/3573381.3596159(94-114)Online publication date: 12-Jun-2023
  • (2022)Watch It, Don’t Imagine It: Creating a Better Caption-Occlusion Metric by Collecting More Ecologically Valid Judgments from DHH ViewersProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517681(1-14)Online publication date: 29-Apr-2022
  • (2021)Accessibility of Interactive Television and Media Experiences: Users with Disabilities Have Been Little Voiced at IMX and TVXProceedings of the 2021 ACM International Conference on Interactive Media Experiences10.1145/3452918.3465485(218-222)Online publication date: 21-Jun-2021
  • Show More Cited By

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David Bruce Henderson

Live subtitles for the deaf and hard of hearing are one of the many benefits proffered by digital television. The paper discusses the technologies involved and looks at a Danish study of viewer reactions to the use of live subtitles on a Danish TV news program. Providing live subtitles is a challenge. Issues include the time delay between the program video content and the corresponding subtitle, as well as the viewer being distracted from the program video content to read the subtitles. Brief background information on the technologies for presenting subtitles is covered, and the challenges associated with producing live subtitles are discussed. A number of people with various disabilities were selected to view a Danish TV news program with live subtitles. The participants were asked to provide feedback on their experience while viewing the program. Details of how the study was conducted are presented, along with a discussion of the results. Brief conclusions are presented, as well as a discussion of the results of other related studies. The paper provides real-world results of viewer reaction to live subtitles. It discusses some of the issues that need to be overcome before subtitles can improve access to live television programs for people with disabilities. Online Computing Reviews Service

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Published In

cover image ACM Other conferences
EuroITV '10: Proceedings of the 8th European Conference on Interactive TV and Video
June 2010
328 pages
ISBN:9781605588315
DOI:10.1145/1809777
  • Conference Chairs:
  • Petri Vuorimaa,
  • Pertti Naranen,
  • General Chair:
  • Artur Lugmayr,
  • Program Chairs:
  • Célia Quico,
  • Gunnar Harboe
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 09 June 2010

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Author Tags

  1. digital television
  2. inclusive design
  3. live subtitles

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EuroITV '10

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Overall Acceptance Rate 52 of 149 submissions, 35%

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Cited By

View all
  • (2023)Accessibility Research in Digital Audiovisual Media: What Has Been Achieved and What Should Be Done Next?Proceedings of the 2023 ACM International Conference on Interactive Media Experiences10.1145/3573381.3596159(94-114)Online publication date: 12-Jun-2023
  • (2022)Watch It, Don’t Imagine It: Creating a Better Caption-Occlusion Metric by Collecting More Ecologically Valid Judgments from DHH ViewersProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517681(1-14)Online publication date: 29-Apr-2022
  • (2021)Accessibility of Interactive Television and Media Experiences: Users with Disabilities Have Been Little Voiced at IMX and TVXProceedings of the 2021 ACM International Conference on Interactive Media Experiences10.1145/3452918.3465485(218-222)Online publication date: 21-Jun-2021
  • (2021)Caption-occlusion severity judgments across live-television genres from deaf and hard-of-hearing viewersProceedings of the 18th International Web for All Conference10.1145/3430263.3452429(1-12)Online publication date: 19-Apr-2021
  • (2021)Preferences of Deaf or Hard of Hearing Users for Live-TV Caption AppearanceUniversal Access in Human-Computer Interaction. Access to Media, Learning and Assistive Environments10.1007/978-3-030-78095-1_15(189-201)Online publication date: 3-Jul-2021
  • (2020)Deaf and hard-of-hearing users' prioritization of genres of online video content requiring accurate captionsProceedings of the 17th International Web for All Conference10.1145/3371300.3383337(1-12)Online publication date: 20-Apr-2020
  • (2020)Live Subtitling Through RespeakingThe Palgrave Handbook of Audiovisual Translation and Media Accessibility10.1007/978-3-030-42105-2_14(269-295)Online publication date: 1-Aug-2020
  • (2014)An Integrated View of Communicational, Educational and Technological Categories Applied to the Content Production for IDTV and Mobile DevicesInternational Journal of Information and Communication Technology Education10.4018/ijicte.201410010410:4(41-52)Online publication date: Oct-2014

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