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Solution to complex queueing systems: a spreadsheet approach

Published: 01 April 1994 Publication History

Abstract

In this paper, some very useful and applicable ideas are presented to facilitate solving complex problems in Queueing Theory. It is demonstrated how a spreadsheet can be used to solve problems which many practitioners find very intimidating. To this end an algorithm is presented which is particularly designed for easy implementation in a spreadsheet. A template is provided illustrating the implementation of the algorithm. The use of the template is demonstrated in various queueing applications.

References

[1]
Allen A. O., Probability, Statistics and Queueing Theory: with Computer Science Applications, 2nd Edition, Boston, Academic Press, 1990.]]
[2]
Gross D. and C. M. Harris, Fundamentals of Queueing Theory, New York, Wiley, 1985.]]
[3]
Gupta S. M., "Interrelationship Between Queueing Models with Balking and Reneging and Machine Repair Problem with Warm Spares", Microelectronics and Reliability, Vol. 34, No. 2, pp. 201--209, 1994.]]
[4]
Medhi J. J., Stochastic Processes, San Diego, Academic Press, 1991.]]
[5]
Ross S. M., Introduction to Probability Models, 5th Edition, Boston, Academic Press, 1993.]]
[6]
Vazsonyi, A., "Where We Ought to be Going: The Potential of Spreadsheets", Interfaces, Vol. 23, No. 5, pp. 26--39, 1993.]]

Cited By

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  • (1995)Queueing model with state dependent balking and renegingACM SIGMETRICS Performance Evaluation Review10.1145/202100.20210422:2-4(63-72)Online publication date: 1-Apr-1995

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Published In

cover image ACM SIGMETRICS Performance Evaluation Review
ACM SIGMETRICS Performance Evaluation Review  Volume 21, Issue 3-4
April 1994
28 pages
ISSN:0163-5999
DOI:10.1145/181840
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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 1994
Published in SIGMETRICS Volume 21, Issue 3-4

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  1. queueing systems
  2. spreadsheets

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Cited By

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  • (1995)Queueing model with state dependent balking and renegingACM SIGMETRICS Performance Evaluation Review10.1145/202100.20210422:2-4(63-72)Online publication date: 1-Apr-1995

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