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Implementing an interface to networked services

Published: 02 October 1994 Publication History

Abstract

This paper highlights the general problems and difficulties in using networked services. A prototype has been developed to help users interact with networked services. General design principles which arise in implementing a prototype user interface to networked services are discussed. The construction of the prototype is based on an object-oriented approach. The way it communicates with networked services and a help facility are also described.

References

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Apple Computer, (1992), Macintosh Human Interface Guidelines, Addison-Wesley.
[2]
Card, S. K., Robertson, G.G., & Mackinlay, JX). (1991), "The Information Visualizer: An Information workspace", Proceeding of ACM CHi~91 Conference, New Orleans, pp. 181-188.
[3]
Clark, I. A. (1981), "Software Simulation as a Tool for Usable Product Design", IBM System Journal 20(2), pp. 272-293.
[4]
Diederich, J. & Milton, J. (1987), "Experimental Prototyping in Smalltalk", 1EEE Software 4(3), pp. 50-64.
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Dillon, M., Jul, M., Burge M. and Hickey, C. (1993), "Assessing Information on the Intemet: Toward Providing Library Services for Computer-Mediated Communication", Internet Research 3(1), pp. 64-69.
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Duffy, T.M., Palmer, J_E. & Mehlenbacher, B. (1992), Online Help: Design and Evaluation, Ablex.
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Goldberg, A & Pope, S.T. (1983), "Object-Oriented Programming is not Enough", American Programmer 2(7&8), pp. 46-59.
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Goldberg, A & Robson, D. (1983), Smalltalk-80 The Language and its Implementation, Addison-Wesley.
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Graham, I. (1991), Object-Oriented Methods, Addison- Wesley.
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Hix, D & Hartson, R (1993), Developing User Interfaces: Ensuring Usability through Products and Process, Wiley.
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Houghton, R.C. (1984), "Online Help Systems: A Conspectus", Communications of ACM 27(2), pp. 126-133.
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Magers, C.S. (1983), "An Experimental Evaluation of online HELP for non-programmers. In Proceeding of CHI'83 Human Factors in Computing Systems, pp. 277-281.
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Min Tjoa & Katypel, G. A. (1992), "State of Art and Open Issues on Graphical User Interfaces for Object-Oriented Systems", Information and Software Technology 34(11), pp. 721-730.
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Myers, B.A. (1985), "The importance of Percent-Done Progress Indicator for computer-human interfaces", Proceeding of ACM CHi'85 Conference. San Francisco, pp. 11-17.
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Nielsen, J. (1993), Usability Engineering, Academic Press.
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Sadowsky, G. (1993), "Network Connectivity for Developing Countries", Communications ofthe ACM 36(8), pp. 42-47.
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Sellen, A. & Nicol, A. (1990), Building User-Centered On- Line Help. In Laurel, B. ed. The Art of Human-Computer Interface Design. Reading, MA: Addison-Wesley.
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Shneiderman, B. (1992), Designing the User Interface: Strategies for Effective Human-Computer Interaction: 2rid ed. Addison-Wesley.
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Smith, D.C., Lrby, C., Kimball, R., Verplank, B. & Harslem, E. (1990), "Designing the Star User Interface", in Preece, J. & Keller, L.(eds), Human-Computer Interaction, Prentice-Hall-Open University, pp. 238-259.
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Thomas, D. (1989), "What's in an Object?", Byte 14(3), pp. 231-240.

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cover image ACM Conferences
SIGDOC '94: Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide
October 1994
250 pages
ISBN:0897916816
DOI:10.1145/192506
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 02 October 1994

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SIGDOC94: 12th Annual Conference on Systems Documentation
October 2 - 5, 1994
Alberta, Banff, Canada

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