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New public ROI value propositions on the basis of the cases of Chinese Government IT

Published: 25 October 2010 Publication History

Abstract

After decades of investments in information technology, running into billions of dollars, governments worldwide are largely unable to convincingly demonstrate a return on investment that is widely understood or based upon well-grounded measures. New tools and techniques are emerging to fill this gap in knowledge. Ningbo 81890, Shanghai 12319 and Shanghai urban grid administration will be considered within the context of a new public value framework. In the paper the new framework is applied in the context of Chinese digital government initiatives. Renewing and bettering the new framework in order to make it meet China's and most developing countries' conditions is ultimate goal.

References

[1]
Cresswell, Anthony M., Burke, G. Brian and Pardo, Theresa A., Advancing Return on Investment Analysis for Government IT: A Public Value Framework, Report, the Center for Technology for Government, University of New York State, Albany, NY, 2006.
[2]
Lin Zhu, Pengzhu Zhang, Theresa A. Pardo, Assessing Public Value: Case of The Ningbo 81890 Center, In Proceedings of the 2008 international conference on Digital government research, 2008, 367--368
[3]
Pengzhu Zhang, Lin Zhu, A case study on urban community e-government: from grid administration to grid service, In Proceedings of the 1st international conference on Theory and practice of electronic governance, 2007, 449--450
[4]
Yuanfang Wang, Hongren Zhou, Zhongliang Jing, Lihong Xiang, Weijie Cai, The Exploration of Urban Gridded Management in E-government, In Proceedings of the Fifth International Conference on Grid and Cooperative Computing Workshops, 2006, 13--19

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Published In

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ICEGOV '10: Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance
October 2010
452 pages
ISBN:9781450300582
DOI:10.1145/1930321
  • Editors:
  • Jim DAVIES,
  • Tomasz JANOWSKI,
  • General Chairs:
  • Peter HADDAWY,
  • HONG Yi,
  • Theresa PARDO
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 October 2010

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Author Tags

  1. 12319
  2. Ningbo 81890
  3. Shanghai Urban grid administration
  4. public value
  5. return on investment analysis

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ICEGOV '10

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Overall Acceptance Rate 350 of 865 submissions, 40%

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