Steps towards a system for inferring the interruptibility status of knowledge workers
Authors: 
Lukas Ruge, Jörg Cassens, Martin Christof Kindsmüller, 
Michael HerczegAuthors Info & Claims
Lukas Ruge, Jörg Cassens, Martin Christof Kindsmüller, Michael HerczegAuthors Info & ClaimsPages 250 - 253
Abstract
In teams working closely together, interruptions of coworkers are normal and necessary. One of the goals of the ambient intelligent computing framework MATe (Mate for Awareness in Teams) is to prevent unwanted interruptions and at the same time improve social interaction. By creating awareness of each other's situation, users are able to judge how interruptible colleagues are. We describe the concept of MATe and its components and present related work on interruption handling and ontology-based reasoning as well as outline our current and future research in the area of context-aware systems.
References
[1]
Cassens, J., Kofod-Petersen, A., Zacarias, M., and Wegener, R., editors 2010. Proceedings of the Sixth International Workshop on Modelling and Reasoning in Context (Lisbon, Portugal, August 2010). CEUR Workshop Proceedings, CEUR-WS.org.
[2]
Chen, H. 2004. An Intelligent Broker Architecture for Pervasive Context-Aware Systems. PhD thesis, University of Maryland, Baltimore County, December 2004.
[3]
Chen, H., Finin, T., and Joshi, A. 2005. The soupa ontology for pervasive computing. In Calisti, M., Walliser, M., Brantschen, S., Herbstritt, M., Tamma, V., Cranefield, S., Finin, T., and Willmott, S., editors. Ontologies for Agents: Theory and Experiences. Birkhäuser, Basel. 233--258.
[4]
Dabbish, L. A. and Kraut, R. E. 2004. Controlling interruptions: Awareness displays and social motivation for coordination. In Herbsleb, J. and Olson, G., editors. Proceedings of the 2004 ACM conference on Computer supported cooperative work. ACM, New York, NY, USA. 182--191
[5]
Dabbish, L. A. and Baker, R. S. 2003. Administrative assistants as interruption mediators. In Conckton, G. and Korhonen, P., editors. CHI '03 extended abstracts on Human factors in computing systems. ACM, New York, NY, USA, 1020--1021.
[6]
Ducatel, K., Bogdanowicz, M., Scapolo, F., Leijten, J., and Burgelman, J.-C. 2001. ISTAG scenarios for ambient intelligence in 2010. Technical report. IST Advisory Group.
[7]
Ejigu, D., Scuturici, M., and Brunie, L. 2008. Hybrid Approach to Collaborative Context-Aware Service Platform for Pervasive Computing. Journal of computers, 3(1):40.
[8]
Fogarty, J. and Hudson, S. E. 2007. Toolkit support for developing and deploying sensor-based statistical models of human situations. In CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems. ACM, New York, NY, USA, 135--144.
[9]
Fogarty, J., Hudson, S. E., Atkeson, C. G., Avrahami, D., Forlizzi, J., Kiesler, S., Lee, J. C., and Yang, J. 2005. Predicting human interruptibility with sensors. ACM Trans. Comput.-Hum. Interact., 12(1):119--146.
[10]
Harr, R. and Kaptelinin, V. 2007. Unpacking the social dimension of external interruptions. In Field, M. and Lohr, K., editors. GROUP '07: Proceedings of the 2007 international ACM conference on supporting group work. ACM, New York, NY, USA, 399--408.
[11]
Hudson, S. E., Fogarty, J., Atkeson, C. G., Avrahami, D., Forlizzi, J., Kiesler, S., Lee, J. C., and Yang, J. 2003. Predicting human interruptibility with sensors: A wizard of oz feasibility study. In Cockton, G. and Korhonen, P., editors. CHI '03: Proceedings of the SIGCHI conference on Human factors in computing systems. ACM, New York, NY, USA, 257--264.
[12]
Jagannathan, V., Dodhiawala, R., and Baum, L. S., editors 1989. Blackboard Architectures and Applications. Academic Press, Inc., Orlando, FL, USA.
[13]
Knox, S., Shannon, R., Coyle, L., Clear, A. K., Dobson, S., Quigley, A. J., and Nixon, P. 2008. Scatterbox: Context-aware message management. Revue d'Intelligence Artificielle, 22(5):549--568.
[14]
Kofod-Petersen, A. and Aamodt, A. 2006. Contextualised ambient intelligence through case-based reasoning. In Roth-Berghofer, T. R., Göker, M. H., and Güvenir, H. A., editors. Proceedings of the Eighth European Conference on Case-Based Reasoning (ECCBR 2006). Volume 4106 of Lecture Notes in Computer Science. Springer, Berlin/Heidelberg, 211--225
[15]
Murdoch, O. and Nixon, P. 2010. A unifying framework for situation identification methodologies. In Cassens et al. {1}. 49--60.
[16]
Ngo, H. Q., Shehzad, A., Liaquat, S., Riaz, M., and Lee, S. 2004. Developing context-aware ubiquitous computing systems with a unified middleware framework. In Yang, L. T., Guo, M., Gao, G. R., and Jha, N. K., editors. Embedded and Ubiquitous Computing. Volume 3207 of Lecture Notes in Computer Science. Springer Berlin/Heidelberg. 239--247.
[17]
Schmitt, F., Cassens, J., Kindsmüller, M. C., and Herczeg, M. 2010. Mental models of disappearing systems: Challenges for a better understanding. In Cassens et al. {1}. 61--72.
[18]
Speier, C., Valacich, J. S., and Vessey, I. 2003. The Effects of task interruption and information. In Janice, K. K. and DeGross, I., editors. Proceedings of the Eighteenth International Conference on Information Systems, 21--36.
[19]
Stevenson, G., Knox, S., Dobson, S., and Nixon, P. 2009. Ontonym: a collection of upper ontologies for developing pervasive systems. In Gomez-Perez, J., editor. CIAO '09: Proceedings of the 1st Workshop on Context, Information and Ontologies, 1--8.
[20]
Tullio, J., Dey, A. K., Chalecki, J., and Fogarty, J. 2007. How it works: A field study of non-technical users interacting with an intelligent system. In Rosson, M. B. and Gilmore, D. J., editors. CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems. ACM, New York, NY, USA, 31--40.
[21]
Voida, S., Mynatt, E., Macintyre, B., and Corso, G. M. 2002. Integrating virtual and physical context to support knowledge workers. IEEE Pervasive Computing, 1:73--79.
[22]
Wang, X. H., Gu, T., Zhang, D. Q., and Pung, H. K. 2004. Ontology based context modeling and reasoning using OWL. In 2nd IEEE Conference on Pervasive Computing and Communications Workshops (PerCom '04). IEEE Computer Society, 18--22.
[23]
Weiser, M. 1991. The computer for the 21st century. Scientific American. (September 1991), 94--104.
[24]
Zhang, D., Wang, X., Leman, K., and Huang, W. 2003. OSGi based service infrastructure for context aware connected homes. In Mokthari, M., editor. Independent living for persons with disabilities and elderly people: Proceedings of the 1st International Conference on Smart Homes and Health Telematics. IOS Press, 81--88.
Index Terms
- Steps towards a system for inferring the interruptibility status of knowledge workers
Recommendations
Interpersonal interruptibility: a framework and research program
CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing SystemsTo date, research exploring interpersonal technology-mediated interruptions has focused on understanding how knowledge of an "interruptee's-local-context" can be utilized to reduce unwanted intrusions. However, the value of everyday interruptions are ...
Human interruptibility: a relational perspective
GROUP '07: Doctoral Consortium Papers of the 2007 ACM International Conference on Supporting Group WorkInterruption management research has focused on identifying the costs of cognitive and social intrusion, largely without considering either who the interruption is from or what the interruption is about. The framework outlined in this paper addresses ...
Towards personalized mobile interruptibility estimation
LoCA'06: Proceedings of the Second international conference on Location- and Context-AwarenessThe automatic estimation of the user's current interruptibility is important to seamlessly adapt a device's behaviour to the user's situation. Different people differ in the way they rate their interruptibility. In this paper we investigate three ...
Comments
Information & Contributors
Information
Published In
December 2010
355 pages
Copyright © 2010 ACM.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 27 December 2010
Check for updates
Qualifiers
- Research-article
Conference
IITM '10
IITM '10: First International Conference on Intelligent Interactive Technologies and Multimedia
December 27 - 30, 2010
Allahabad, India
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 107Total Downloads
- Downloads (Last 12 months)2
- Downloads (Last 6 weeks)0
Reflects downloads up to 14 Jan 2025
Other Metrics
Citations
View Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in