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Enhancing blog readability for non-native english readers in the enterprise

Published: 07 May 2011 Publication History

Abstract

Blogs are an important platform for people to access and share information, particularly in corporate settings where users rely on these systems for their work. However, because a global enterprise is multilingual, not all employees can understand the shared information in these systems easily if the content is written in a user's non-native language. As a result, this research focuses on enhancing the readability of blogs in enterprise social software for this group of users. The pilot user study of Japanese and Chinese bloggers suggest there are two main challenges: finding an interesting blog post to read and encountering difficulties in reading blog posts as currently rendered. Based on these findings, we designed and implemented a Firefox extension, Clearly, which uses web customization techniques to improve these two levels of readability issues.

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Cited By

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  • (2024)Search Result Presentation for Non-Native Language DocumentsCompanion Proceedings of the 29th International Conference on Intelligent User Interfaces10.1145/3640544.3645224(89-94)Online publication date: 5-Apr-2024
  • (2024)Web Accessibility Enhancement for Medical Consultation PlatformsComputer Science and Education. Computer Science and Technology10.1007/978-981-97-0730-0_3(21-33)Online publication date: 26-Feb-2024
  • (2017)The Challenge of Enterprise Social Networking (Non-)Use at WorkProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998309(978-994)Online publication date: 25-Feb-2017
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  1. Enhancing blog readability for non-native english readers in the enterprise

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    cover image ACM Conferences
    CHI EA '11: CHI '11 Extended Abstracts on Human Factors in Computing Systems
    May 2011
    2554 pages
    ISBN:9781450302685
    DOI:10.1145/1979742

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    Association for Computing Machinery

    New York, NY, United States

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    Published: 07 May 2011

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    Author Tags

    1. blogs
    2. enterprise social software
    3. readability

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    View all
    • (2024)Search Result Presentation for Non-Native Language DocumentsCompanion Proceedings of the 29th International Conference on Intelligent User Interfaces10.1145/3640544.3645224(89-94)Online publication date: 5-Apr-2024
    • (2024)Web Accessibility Enhancement for Medical Consultation PlatformsComputer Science and Education. Computer Science and Technology10.1007/978-981-97-0730-0_3(21-33)Online publication date: 26-Feb-2024
    • (2017)The Challenge of Enterprise Social Networking (Non-)Use at WorkProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998309(978-994)Online publication date: 25-Feb-2017
    • (2016)Usability Evaluation of English, Local and Plain Languages to Enhance On-Screen Text Readability: A Use Case of PakistanGlobal Journal of Flexible Systems Management10.1007/s40171-016-0146-018:1(33-49)Online publication date: 28-Nov-2016
    • (2015)Web content extraction using contextual rules2015 2nd International Conference on Knowledge-Based Engineering and Innovation (KBEI)10.1109/KBEI.2015.7436183(1014-1018)Online publication date: Nov-2015

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