research-article

Beyond 'yesterday's tomorrow': towards the design of awareness technologies for the contemporary worker

Authors:

Jacob T. Biehl,

William van Melle,

Andreas GirgensohnAuthors Info & Claims

MobileHCI '11: Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services

Pages 455 - 464

https://doi.org/10.1145/2037373.2037441

Published: 30 August 2011 Publication History

Abstract

Modern office work practices increasingly breach traditional boundaries of time and place, increasing breakdowns workers encounter when coordinating interactions with colleagues. We conducted interviews with 12 workers and identified key problems introduced by these practices. To address these problems we developed myUnity, a fully functional platform enabling rich workplace awareness and coordination. myUnity is one of the first integrated platforms to span mobile and desktop environments, both in terms of access and sensing. It uses multiple sources to report user location, availability, tasks, and communication channels. A pilot field study of myUnity demonstrated the significant value of pervasive access to workplace awareness and communication facilities, as well as positive behavioral change in day-to-day communication practices for most users. We present resulting insights about the utility of awareness technology in flexible work environments.

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Dawson JFisher EWiese J(2024)Hospital Employee Experiences Caring for Patients in Smart Patient RoomsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642201(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642201
Kobayashi YFujimoto YFujita K(2019)Development of E-mail Delivery Mediation System Based on Interruptibility and Its Evaluation in Daily Office Work ScenarioIEEE Access10.1109/ACCESS.2019.29286967(94084-94096)Online publication date: 2019
https://doi.org/10.1109/ACCESS.2019.2928696
Lee ABiehl JCurry CBertino ELin DLobo J(2018)Sensing or Watching?Proceedings of the 23nd ACM on Symposium on Access Control Models and Technologies10.1145/3205977.3205983(105-116)Online publication date: 7-Jun-2018
https://dl.acm.org/doi/10.1145/3205977.3205983
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Index Terms

Beyond 'yesterday's tomorrow': towards the design of awareness technologies for the contemporary worker
1. Human-centered computing

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cover image ACM Other conferences

MobileHCI '11: Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services

August 2011

781 pages

ISBN:9781450305419

DOI:10.1145/2037373

General Chair:
Markus Bylund
Swedish INstitute of Computer Science (SICS)
,
Program Chairs:
Oskar Juhlin
Mobile Life Centre, Stockholm University
,
Ylva Fernaeus
Mobile Life Centre, SICS

Copyright © 2011 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Swedish Institute of Computer Science: Swedish Institute of Computer Science
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New York, NY, United States

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Published: 30 August 2011

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MobileHCI '11

Sponsor:

Swedish Institute of Computer Science

MobileHCI '11: 13th International Conference on Human Computer Interaction with Mobile Devices and Services

August 30 - September 2, 2011

Stockholm, Sweden

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Overall Acceptance Rate 202 of 906 submissions, 22%

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Cited By

Dawson JFisher EWiese J(2024)Hospital Employee Experiences Caring for Patients in Smart Patient RoomsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642201(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642201
Kobayashi YFujimoto YFujita K(2019)Development of E-mail Delivery Mediation System Based on Interruptibility and Its Evaluation in Daily Office Work ScenarioIEEE Access10.1109/ACCESS.2019.29286967(94084-94096)Online publication date: 2019
https://doi.org/10.1109/ACCESS.2019.2928696
Lee ABiehl JCurry CBertino ELin DLobo J(2018)Sensing or Watching?Proceedings of the 23nd ACM on Symposium on Access Control Models and Technologies10.1145/3205977.3205983(105-116)Online publication date: 7-Jun-2018
https://dl.acm.org/doi/10.1145/3205977.3205983
Jarusriboonchai PMalapaschas AOlsson TVäänänen KGergle DMorris MBjørn PKonstan J(2016)Increasing Collocated People's Awareness of the Mobile User's ActivitiesProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing10.1145/2818048.2819990(1691-1702)Online publication date: 27-Feb-2016
https://dl.acm.org/doi/10.1145/2818048.2819990
Cooper MBiehl JFilby GKratz S(2016)LoCoPersonal and Ubiquitous Computing10.1007/s00779-015-0899-z20:1(83-96)Online publication date: 1-Feb-2016
https://dl.acm.org/doi/10.1007/s00779-015-0899-z
Biehl JAvrahami DDunnigan ACosley DForte ACiolfi LMcDonald D(2015)Not Really ThereProceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing10.1145/2675133.2675220(1567-1575)Online publication date: 28-Feb-2015
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Kobayashi YTanaka TAoki KFujita K(2015)E-Mail Delivery Mediation System Based on User InterruptibilityHuman-Computer Interaction: Design and Evaluation10.1007/978-3-319-20901-2_34(370-380)Online publication date: 21-Jul-2015
https://doi.org/10.1007/978-3-319-20901-2_34
Biehl JCooper MFilby GKratz SBrush AFriday AKientz JScott JSong J(2014)LoCoProceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing10.1145/2632048.2636083(183-187)Online publication date: 13-Sep-2014
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Ofek EIqbal SStrauss KMackay WBrewster SBødker S(2013)Reducing disruption from subtle information delivery during a conversationProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2470654.2466425(3111-3120)Online publication date: 27-Apr-2013
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Biehl JRieffel ELee A(2013)When privacy and utility are in harmonyPersonal and Ubiquitous Computing10.1007/s00779-012-0504-717:3(503-518)Online publication date: 1-Mar-2013
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