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E-government: exploring the different dimensions of challenges, implementation, and success factors

Published: 13 January 2012 Publication History

Abstract

This paper explores the different dimensions of e-government significant issues -- Challenges, Implementation, and Success Factors. The main objective is to highlight the current research and practice direction in these important areas of e-government. The results were limited to peer-reviewed conference papers and journal articles, published from 2001 up to and including early 2011. The analysis revealed that most research has been done in formulating challenges and barriers, implementation plan, evaluation/assessment and success factors of e-government while studies on knowledge management in e-government, readiness for e-government, e-Gov. process and security/privacy issues could get only limited attention. This indicates the need for future research (quantitative and qualitative) in these areas. Further it also reports a summary of the research in these e-government areas.

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    cover image ACM SIGMIS Database: the DATABASE for Advances in Information Systems
    ACM SIGMIS Database: the DATABASE for Advances in Information Systems  Volume 42, Issue 4
    November 2011
    106 pages
    ISSN:0095-0033
    EISSN:1532-0936
    DOI:10.1145/2096140
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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 13 January 2012
    Published in SIGMIS Volume 42, Issue 4

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    1. e-government
    2. implementation
    3. organizational process

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